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South Central region-beside Othman bin Affan Mosque , 20012 Medina, Saudi Arabia – Show map
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133 verified reviews
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Rama Al Madina Hotel's staff speaks: English, Arabic
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24-Hour Front Desk, Baggage Storage
Newspapers, Safe, Elevator, Air Conditioning
Based on 133 reviews
Value for money
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Toilets drainage system Cleaning Staff not cooperative
Reasonable cost, location and environment. Beautiful interior. Enough elevators.
Hotel's own basement parking is not functional.
Very close to harram
Very small and congested rooms. Poor cleanliness
closer to the masjid nabi mosque
Excellent Location Value for Money Well Behaved Staff.
Wifi only works in the lobby. Rooms needed to be upgrade.
Its near to haram thats It
I like hospitality from hotel
I stayed for 3 nights No room service Room very small Bath was ok
Alhamdulillah it was very close to the haram and the staff were very helpful. The room was clean too.
The food during Sahoor wasn't great so better to get your own food and make sure you check if everything's working properly in the room because after a while I discovered that the toilet door when closed can't be opened from the outside, which wasn't very convenient for me. Had to get a staff member to fix it which they did after complaining.
Near to Haram
Staff was not efficient. I was told by Booking.com that breakfast is included in my booking but when I went to Hotel, they refused to offer breakfast and told me that it is a mistake and I have to pay extra amount for breakfast. It took me almost 2 hours to check in.
*location near to haram
no staff pass the room to clean it the elevators is not enough
-away from holly masque. -staff hesitate to clean the room, during our stay of four nights no one clean the room even it was requested several times.
Came at hotel 12 hours after check in time and my 2 three beds rooms at the sexth floor were not ready bad smel dirty room with insects they changed us to 3 two bed rooms on the 9th floor the only ones avilabale and charged us an extra 800SAR for that ,parking space is reserved for the owners and his family during ramadan and EId not for guests. I rate this hotel 1 to 2 stars only
No body solve complaints, 5 nights stay and 3-4times i make complaints about my room TV not working but Zero result
Good looking,good location,average price
But mgmt is horrible and negative
Very close to haram
No wifi in room no kettle no parking washroom seat broken Small room old interior can get more better place in this price
Somewhat near location
Poor staff Leakages in washrooms. Pathetic cleaniless Reduced from 4 to 3 stars because of poor management
D location is good
The staff attitude
-Staff very friendly -Very helpful came to clean the room due to complaint.
-toilets very dirty and smelly but maybe just our room.
1. TV was not working properly there were no channels 2. Wifi was not working on the floor i stayed
Proximity to Haram, very quite environment, good Iftar and real value for money.
Our rooms didn't have wifi. Officer in charge made promises of making provision within an hour but nothing came out of it, not even an apology.
Excellent location, near to Haram. Quite hotel. Cooperative staff.
Very small room which wasn't cleaned during my stay. Broken power supply in the room. Had to unplug the TV to charge my phone.
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