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Azizia , Sedki Street , Al Aziziya , 21955 Mecca, Saudi Arabia – Show map
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124 verified reviews
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Rawasi Al Barakah's staff speaks: English, Arabic
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24-Hour Front Desk
Family Rooms, Air Conditioning
3:00 PM - 4:00 PM
1:00 PM - 2:00 PM
Cards accepted at this property
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Based on 124 reviews
Value for money
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Value for money. Can access the Kaba Masjid via free hotel mini bus (ask hotel reception for minibus driver's number) to nearby coach station, and then a coach direct to masjid (2 riyals). Takes no longer than 15 - 20 mins altogether (this was in Ramadan time). Also close to local amenities. Large sized reception to relax in with wifi.
Wifi only in reception (not a huge problem though). We had people smoking next door and we could smell it. Ask for a non smoking room if this is an issue for you.
The pick and drop is a good facility
The frequency of pick and drop needs improvement as sometimes we had to wait for very long time for the hotel bus
The shuttle service did not go to haram
No customer service. No trust Lack of experience phone is not working they don't accept credit card
Our room was given to someone else
if there is anything below poor, -100, add it and I shall select that in terms of cleanliness, cuz no part of my room was without enough dust.....no cleanliness and wifi was not working properly.. I hate to stay here and I shall NOT recommend to anybody ever...
Staff not trained and not helpful
Bus is always available from Hotel
The distance from Kaba
Staff. Incompetence (took 45 minutes checking in because we're Asian so we were being cut by Arabs left right and centre, in the queue). If you're Arab, they'll be at your beck and call. If you're not, you pretty much have to beg to get something done. Lies. The website it says they speak English; they don't, not a lick. Inconsistency with the bus, ended up waiting 40 minutes for the bus at the bus stop. They decided to change bus but forgot to tell us. We were looking for the wrong one.
Washroom is too small.
far from haram
The shuttle service to al jamaarats
The shuttle service did not go to Haram as advertised
Price, staff behavior is good and a lot of space for car parking
You have to wait for taxi
very quiet, peaceful location, away from the bustle of central Makkah
no tea coffee facilities, contra to what was indicated on website
The bathroom was clean.
Appalling level of cleanliness. Unprofessional customer service treatment. Smoking in non smoking floors! Flies and smell at the reception. Very thin walls, we could hear people's conversations in other guests' rooms. No towels in the bathroom, no toiletries. No kids TV channels. No chairs. The shuttle bus was not always available (we were told there was only one bus to go from the hotel to the main bus stop, we had to wait for it to come back, or sometimes we took the neighbouring hotel's bus - Elaf Hotel) No housekeeping service, no daily cleaning no sign labels for guests to put up on the door (DO NOT DISTURB/ CLEAN MY ROOM) No credit cards service, we had to pay in cash, which was so inconvenient. No batteries in either the AC remote control nor the TV's
if u want to save money go for this..
Everything was ok
Too far from haram took too long on the bus (10min to get to hotel) got tired. Therefor had to same in haram all day so the day got to long
The room is clean and just fit for sleeping or having shower. The hotel is OK. Shuttle bus is fine, until Sabatco station only.
The Toilet needs improvement; no towels, no shampoo. Water flaws from the basin, need fixture.
Price is OK, room capacious,
Night receptionist Bangladeshi, very arrogant and manner less please tight his screw other wise you will loose your customers. Not provided me towel, shampoo, insulted me when I complained for non functioning door opening card he was so bold and said go and complaint any where I don't care. Rest of the staff in the morning shift were all good and friendly.
The price is cheap
I like bus service which is always available from hotel to jamaaat Sabtco bus stand Plus I like the rates it very much economical 150 SAR
There is no resturant for food nearby And no towels , No blankets , no hangers , no tissues were present in room And no shop nearby
I reached the hotel after travelling 900kms and was told that I had the booking but the room is not avaialble. Instead of 2 rooms that I had booked I was offered 1 room with almost the same price. After some tough negotiations and waiting for about 70 to 80min in lobby I was given 2 rooms. very poor managment. having such hotels on booking.com raises alot of questions about booking.com
Clean , larg area
Furniture is not good , bathroom is missing some connections with waste water leak
Nothing. If it's available at this rate during hajj then can be a good option
Slow chek in. Staff don't know English. Night staff was poor. No room service offered. Everything except jamarat is far from here
Everything The staff told us that we don't have a booking for you