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Abraj Albait Complex, 21955 Mecca, Saudi Arabia – Show map
Excellent location – rated 9.1/10! (score from 5847 reviews)
Rated by guests after their stay at Pullman ZamZam Makkah.
|Presidential Suite with City View (5 Adults)|
|Superior Room with Haram View (4 adults)|
|Presidential Suite with Partial Kaaba View (5 Adults)|
|Classic Quadruple Room with City View (4 Adults)|
|Presidential Suite with Haram View (5 Adults)|
|Deluxe Quadruple Room with Partial Kaaba View (4 Adults)|
|Executive Suite with Kaaba View (5 Adults)|
|Classic Twin Room with City View|
|Deluxe Twin Room with Partial Kaaba View|
|Superior Twin Room with Haram View|
|Classic Triple Room with City View(3 adults)|
|Superior Triple Room with Haram View (3 adults)|
|Presidential Suite with City View|
|Presidential Suite (3 Adults) with City View|
|Deluxe Triple Room with Partial Kaaba View (3 Adults)|
|Presidential Suite City View (4 Adults)|
|Classic Quadruple Room with City View|
|Classic Quadruple Room (3 Adults)|
|Presidential Suite with Haram View|
|Classic Quadruple Room (4 Adults)|
|Junior Suite with City View (3 Adults)|
|Junior Suite with City View (4 Adults)|
|Junior Suite with City View|
|Presidential Suite with Haram View (4 Adults)|
|Presidential Suite (3 Adults) with Haram View|
|Presidential Suite with Partial Kaaba View|
|Presidential Suite (3 Adults) with Partial Kaaba View|
|Presidential Suite (4 Adults) with Partial Kaaba View|
|Executive Suite with Kaaba View|
|Executive Suite with Kaaba View (3 Adults)|
|Executive Suite with Kaaba View (4 Adults)|
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113 properties in Mecca
Including hotels, apartments, villas and more.
5844 verified reviews
They speak your language!
Pullman ZamZam Makkah's staff speaks: Indonesian, French, English, Arabic
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Food & Drink
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not possible) and costs SAR 250 per day.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Fax/Photocopying, Souvenir/Gift Shop
Safe, Facilities for Disabled Guests, Family Rooms, Elevator, All Spaces Non-Smoking (public and private), Air Conditioning, Designated Smoking Area
Indonesian, French, English, Arabic
From 5:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged SAR 250 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 5847 reviews
Value for money
Show reviews from:
Situated next to the Masjid al-Haram, this 5-star hotel is one of the tallest buildings in the world. It offers 9 restaurants, 24-hour concierge services and free Wi-Fi in all rooms.
Score from 5266 reviews Very good
Al Marwa Rayhaan is a deluxe hotel, in Makkah’s new Abraj Al Bait development. It features Wi-Fi access in all rooms and views of Masjid Al Haram and the Kaaba.
Score from 2783 reviews Good
In front of King Abdulaziz Gate, this modern hotel has rooms with partial Al-Masjid al-Ḥarām views or Mecca’s skyline. It offers an on-site restaurant with a 24-hour room service.
Score from 3837 reviews Excellent
Being part of the luxurious Abraj El Bait Complex, Swissôtel Makkah is a designer hotel in close proximity to the Holy Haram overlooking the Kaaba and the Grand Mosque.
Score from 4672 reviews Very good
no disturbance from room service. the smell of the hotel is just marvelous.
Only the manager Ahmed who can speak n understand English ...
No body speaks or understand English... Needs new make over... old furniture in rooms...
I liked the location
I was not happy with the bathroom and bed's.
I love the comfort of the bed and everything that comes along with it. It is near the masjid harram which makes it more covenient
Behaviour of staff at arrival (level -2) was very poor, unless they find out i have a confirm reservation
The wii fi was free and thats it. Jist shows how poor it was that i actually apprecaited the wi fi in a 5 star hotel.
The bed were so incomfortable especially the extra bed. The bathroom was terrible for a 5 star. Dirty. Room for a quad was TINY. No space to put luggage. Only one hanger in the draw between 4 people. Its was very inclean for £250 a NIGHT.
Only the location & staff
The worst bed you will ever have, not even close to the paid price, a hotel for mass booking (agencies) which already affected the service. Which is almost the minimum
Food not upto mark of five star
The parking charges is very expensive.
helpful staff, very comfortable beds. Clean and nice facility. Very close to Harum. This is a great value for the money you spend.
Breadfast was not diverse. Price was too high against facilites provided. This hotel should be rated as 4 stars hotel. Not recommended.
Only once complementary tea/coffee Only once complementary bottled water No hanger for our clothings No iron No hair conditioner WIFI from the room was only weakly available for 2 days, the next 2 days I have to go the lobby We paid SR925 per night, we stayed 4 nights, we should be getting better deals
the suite was ready at 1800 hrs. they did not accept my loyality card `le club accord'.
Accessibility to the mosque,friendly and good house keeping staff.
Price is not worth while
Location to the holy mosque
Difficult to reach No parking If parking available it is very expensive Not well served with bath room equipments and towels Reception is very poor
* Close to Haram * Good breakfast buffet * Helpful and friendly staff
* Room had mold on the furniture and in the bathroom. We tried two rooms on two different floors and they both had this problem.
Very near to Haram
Not clean especially the bathroom. Even after I complained still not clean ! They even didn't wash well the cup I used to drink coffee.
The food is good
the LIFT always busy and Crowded.. They need to add more Lifts .. The lubby very small and full of people Alkaaba view is very far The room is very small and the ovens in the kitchen is not working
Nice location next to haram very good
Need microwave oven in suite and shower need glass closure not curtain
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