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Free WiFi

Activities:

Fishing Canoeing Snorkeling
Show map New Emerald Cove Hotel

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Newest reviews for New Emerald Cove Hotel

  • Erzsébet
      Hungary
    November 5, 2013

    The setting, the privacy on 'my' beach,the food, the Creole Night,secluded but best for complete relaxation.I'd absolutely recommend it to people who want to get away from civilization but also need the comfort of it

    10

  • Anonymous
      Australia
    July 20, 2013

    Beach was nice.

    Our entire stay at Emerald Cove was abismal from start to finish. We emailed the hotel three times regarding a shuttle service prior to arriving and we never received any response. We had to rely on a taxi man at the ferry port to direct us on what we needed to do to get to the hotel. On arrival, we were greated by an Italian lady and after a long winded introduction (which was unwelcome after such a long journey) told us we should pay in full straight away. This is the first time we have ever been asked to pay in full (out of hundreds of hotels worldwide) before ever setting foot in our room. This set the tone for the entire visit as the hotel seemed to pride themselves on finding new and innovative ways to extract money from their unfortunate guests. We were shocked at the dismal, dark and dank room we were shown to, I'd feel guilty leaving animals there not to mind expecting people to holiday in them. The bed linen was old and beyond damp to wet due to the humidity, lighting was non existent, aircon was unbelievably noisy which made it hard to sleep if turned on, mosquito net was torn and stained, we were frequently visited by lizards due to vents not properly closing in numerous locations. One bottle of water to share was the only thing we received complimentary for the whole stay. On one occasion, i needed to print a work document urgently but was informed that there was a charge per sheet which in my opinion is laughable that a hotel would dream of charging for something like this. The hotel treated each guest like a criminal expecting huge deposits for everything from beach towels to adapters. When we asked if reception could organise a ferry for us, we were informed that 'no, they don't do bookings' and handed the ferry timetable. The restaurant/bar area was infested with pigeons and small birds climbing all over tables, cutlery and plates. This is not just one or two but hundreds of birds aggressively looking for food.

    3.3

  • Anonymous
      Canada
    July 16, 2013

    the beach is superb.

    the pillows, small showers.

    7.1

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