It was not very easy to get in touch with the owner for the payment and in order to meet her we had to delay our daily program; we spoke to different people who gave us different instructions so it was a bit confusing. I suggest this should be arranged before arriving by email.
We didn't meet anyone when we arrived, we just received an email with instructions on where we would find the keys: it was not difficult but you have no chance to speak to anyone in case you need to.
We asked for a hair-dryer but we were told they didn't have one!
The location right in the center of Visby, ideal to reach all the attractions, tourist services, restaurants, cafés, shops and supermarkets.
The apartment is simple and essential but large and comfortable enough for two people. It was also very clean.
Visby is incredibly expensive in terms of accommodation, so this was very cheap if compared to the hotels and rooms nearby, although it was certainly very basic.