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Prästgatan 31, 83131 Östersund, Sweden – Show map
Excellent location – rated 9.3/10! (score from 539 reviews)
Rated by guests after their stay at Hotel Emma.
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17 properties in Östersund
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540 verified reviews
The staff speaks English
Hotel Emma's staff speaks: Swedish, English
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Public parking is available at a location nearby (reservation is not possible) and costs SEK 75 per day.
From 2:00 PM
7:30 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years are charged SEK 75 per person per night in a crib.
All older children or adults are charged SEK 225 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
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Based on 539 reviews
Value for money
Show reviews from:
This hotel is a 5-minute walk from Östersund Central Station. All rooms feature a flat-screen TV, free movie channels and heated bathroom floors. Wi-Fi and parking are free.
Score from 361 reviews Very good
Centrally located in Östersund, this hotel is 350 metres from the Östersund Västra Train Station. It offers free WiFi, free pool and sauna access and rooms with modern décor.
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Situated 250 metres from Östersund Central Station, Pensionat Björnen offers free Wi-Fi and rooms with a TV. Most rooms have a private bathroom with shower.
Score from 207 reviews Review score
This city center hotel is within 10 minutes’ walk of Östersund Central Station and the Storsjön lake. Guests enjoy free Wi-Fi internet access.
Score from 401 reviews Good
May 10, 2015
the room was directly overlooked by flats/rooms opposite and we saw people looking straight into our rooms. even with the satnav/GPS the hotel was hard to find and the car park impossible to find so we ended up parking in the town carpark
Breakfast. Town centre location good for finding the cinema, shops and restaurants
May 3, 2015
This is an amazing hotel with an amazing staff, amazing, immaculate rooms, comfortable beds, And amazing food. I'm not sure why other reviewers found this hotel hard to find because I had no issues once I was pointed to the right street. I speak very little Swedish and this was my first time out of the United States. The staff all spoke English very well and were very attentive to me and my needs. Maria-Kristina was absolutely wonderful to me. Thank you so much for the breakfast and the history of the building and area. I loved my room #30. I barely heard a peep out of any of the other guests. It was so quiet. I'm very picky about hotels because of my experience working in hotels and I will say that Hotel Emma passed inspection 100%. There was not a speck of dust on any of the furniture or under the beds. The television was very nice and the desk was set up perfectly. I felt at home from the moment that I walked into the room. Honestly, I did not want to leave. The bathroom, I have seen described as dated but I found it nicely renovated.(In my room, at least) It was a nice size and even had q-tips, which I have never seen as a hotel amenity before. The little details matter! I did purchase some Organic honey with propolis and jam, which I unfortunately had to get rid of at the airport because it was too late for me to check my bags :(. My heart was broken, it was really good stuff. I love the way that they support the local economy and serve only organic food, teas, and coffee. This is a wonderful place with great value for the money. The location couldn't be better, right in the heart of the city with stores everywhere and within walking distance of a supermarket. Thank you for such a wonderful experience and I hope to see you all again soon. -Medina
April 21, 2015
Location, breakfast, bed, room, WiFi, staff.
March 10, 2015
Helpful staff. Fika is served all day.
February 10, 2015
Very god location, helpful staff, fantastic breakfast
January 30, 2015
Warm garage. Downtown location.
January 16, 2015
Its not modern nor renovated. The rooms don't give a business travel feeling to them if you are looking for that.
Has all the charms of being personal, feels a bit like staying at someone's. The staff is very welcoming and attentive to your needs. Location is great everything within walking distance.
January 13, 2015
My only complaint (as a news junky) is that there is no English news channels. Popular American and British series/movies are available with Swedish subtitles but no English news at all. CNN or BBC World News would be nice. Maria Kristina is looking into this and assures that one of the two will be available soon.
The location is on the pedestrian boulevard in the middle of town. I arrived late at night and received a text message with two codes and a room number. The first code was for the front door. Once up the 20 steps to the 1st floor there was a white box where the second code was entered. This opened for my room key. Terrific DIY system. Took the elevator to the 4th floor and to the lovely room. I was there for five nights and felt very much at home. Maria Kristina and her staff make you feel welcome and gladly offer local history and tourist info. The buffet breakfast is excellent and just like the pictures. The adjoining pub/restaurant offers 15% discount to hotel guests on meals. Lots of other good restaurants close by. Try the JazzKoket down the street. Amazing food, ambiance and music.
January 3, 2015
Everything! its clean, its nice, friendly and very informative staff, spoke perfect English, I have stayed their now seperate times now, and the last time I stayed I didn't want to go. Best test itamd you will see.
December 26, 2014
it needs renovation! ASAP!!! walls and floors need seriously upgrading!
December 23, 2014
little bit small breakfast One long stairs up to the reseption
Beds Location intimitiate nice and friiendly staff
December 21, 2014
The resepshanst is very kind woman
December 2, 2014
Everything was excellent
October 22, 2014
Cosy, small hotel with very friendly reception. Good breakfast with organic products from local producers.
October 20, 2014
short blankets on the beds and I'm only 5ft11
great staff, good breakfast,
September 30, 2014
Clean, friendly, quiet. All you need... :)
September 16, 2014
Great breakfast and very kind and helpful staff!
August 28, 2014
Bathroom a little outdated by clean and functional
Room comfortable staff and service excellent. Breakfast great. Wifi connected first oh and no problems.
August 22, 2014
Breakfast was good, with local products and biological made products.
August 21, 2014
- Enthusiam of staff - most of breakfast was regional and organic - located in city center of beautiful Östersund
August 19, 2014
Everything. Delicious breakfast with local products on the terrace on sunny day. Very pleasant staff. Very large and bright room and comfortable beds. Tea/coffee maker in the room. Fika (tea, coffe, cakes) all-day in self service. Location : in on of the main streets of Ostersund, but not noisy.
August 12, 2014
Nothing comed to mind
Very helpful friendly staff Delicious breakfast and good location !
August 6, 2014
no conditioner, outdated
August 3, 2014
Very noisy , Very hot (no A/C), absolutely no privacy, bathroom smelled terrible! We requested QUIET room in advance , but the room we got was noisiest place we ever stayed in our life facing the street and contraction! Drunken people were walking the street all night talking loud and horrible construction noise- starts really early . Addition to that because of no AC, it was impossible to stay inside without opening a window - which also makes no privacy at all. If you book this hotel, keep in mind they only have 18 rooms and many rooms are actually facing the street .
Quality breakfast Free Wifi
August 1, 2014
The breakfast The staff The location
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