Grand Hotel Opera    

Service, beds, bathroom, breakfast, location

Wiew. And comfort in the breakfastroom. Crowded...

The breakfast was very good, a large selection of good product. The complimentary tea and coffee all day, even if the drop coffee is not good.

The gym is very small only 3 equipment, no window with an old treadmill. There is a piano in the lobby but no pianist even the week end in May.

It was right on the doorstep for the trams and other transport. There were also plenty of shops, restaurants and bars all within walking distance. The buffet breakfast was good as there was a great choice for everyone.

The maid service was a very 'sloppy' and poor. My towels were not hung up, next night my bed throw not put back on the bed and another night my bedroom door had been left wide open all day!

Central location, efficient dealings with reception

Staff claimed they were assigning a specific room because it was quiet but then it was loud with some kind of knocking sound going on all evening and night. I ended up leaving one night earlier than planned because it was rather noisy and somewhat uncomfortable. The interior was rather dated and spare, which is fine - it is not something I liked or disliked, but have managed to find newer, better hotels at better prices.

Staff very helpful and offered a late check out for no extra charge.Location was perfect.

We stayed in a standard room this was tiny and dated, no tea/coffee facilities in room, pillows were woeful, quilts a joke( two single quilts on a double bed) toilet paper worse than my school days.

perfect location excellent design huge windows with a nice view directly on the street very close to the bus/train station

It was very,very cold there on April, 25th!

The hotel has a great location, staff was friendly.

Something happened to my bath and I could not get the water out of it. But the positive thing was that one staff member fixed it quickly.

I did not like anything in particular

I did not dislike anything in particular

Silent, nice room with comfortable bed. Great breakfast buffet.

That I had to leave too early

The location is great

The customer service The cleanliness The food The rooms were freezing cold

Quite room

I was staying in the old building. Room was ok, but quite small. No minibar. Slow elevators.

Nice, large hotel and very centrally located. It was only steps to the train station. The staff was friendly and helpful, and the breakfast was quite substantial with a lot of variety. I also liked that the elevator had to be operated with a room card.

The room was pleasant enough, in a very minimalist way, but I didn't find the bed particularly comfortable and the duvet barely covered the top of the bed -- thankfully, I was on my own. Try as I might, I never did locate a guest services book in the room. As I was only staying one night, it was fine. Had I been staying longer I think I would've been less happy.

The room 358 was very good, newly renovated and very comfortable. Very different to the original 215 room. Had I stayed in room 215 only, I would not return to this hotel. Having used room 358 I will return if the cost is reasonable.

Initially I was booked into room 215. The room was very basic. The phone didn't work and the shower head sprayed water everywhere. When I asked for a new phone, I was relocated to a new room 358. Staff were great :)

Location

Absolutely no connection between price and value. Lousy restaurant, small room impossible to heat the bathroom Wifi did not work properly My last stay there

Cozy lobby and nice breakfast, room was decent size, free printer/computer for printing boarding pass, extra heater to compensate for cold temps outside.

Request a room away from the street, the tram noise is a little loud.

Good service, clean, good size room, good breakfast, soft bed

soft bed.

Staff friendly and helpful, breakfast great and easy to find, central location.

We booked a standard double room which although clean and comfortable had very little natural light and was rather pokey. Over-priced.

Excellent location and if lucky great view over the square. Big windows, great design, quiet spacious rooms, very confi beds, good breakfast!

Expensive parking (we payed more than 40€ for 2 days) and very expensive drinks from the bar.

Excellent location, very central.

Rooms are a bit small and builing is quite old. Some rooms have no view at all.

Personalet og rom

Ingenting

Really close to the main station. Free wifi. Breakfast looked really good (unfortunately, I didn't have the time to enjoy it)

They have got a fantastic spa department and over all value for money with great staff.

Nice rooms with great beds. Powerful internet connection through Wifi

The bar is not really inviting because it is situated in the reception area

Location is very good and friendly straff.

Not a 4 star hotel. Thinnest gray and hard toiletpaper they could find. No conditioner and also none at reception. Minibar is empty and can also not be filled. Small room with no possibility to open window.

The staff was helpful and efficient The room was quiet and nicely enough decorated

No plug available near the small table where I could work on my laptop. The closest plug was on the opposite wall. Too far for being useable There is carpet in the bedroom which I find very unhygienic especially when one has asthma Air conditionning very strong, draft in the room Room small for the price No restaurant from Sunday to Thursday Evening buffet food is just not good enough for a 4 star hotel, no dessert available