Scandic Sergel Plaza  

Location

Funny, elevator. Id card did not always work.

Good breakfast buffet

Heating in bedroom never worked althought it was reported at reception, we have to set up the childrens beds ourselves, hot water was erratic, internet was erratic, although breakfast was good, staff was in too much of a hurry to close it down, on arrival we where greeted by a young man wearing a white tee-shirt at reception, felt like we where checking into a hostel.

Breakfast buffet

location

facilities

Excellent location - ideally for tourism and shopping. And very silent - good to relax. Good breakfasts, no queues. Quick chek-in (at 12:00). That is all.

Everything is rather old, but working. Dust balls were seen in the ventilation hole, someone's hair was found in the towel. Poor room cleaning. Family room is rather small. No four stars at all, at least three.

Location very good!

The bar not open before 16.00. In the evening the bar staff ignored other than Russian customers. The staff did not notice us or say hello when we entered and it took at least 15-20 minutes before we could have our drinks. The breakfast in the conference room was absolutely not what we had expected!

Very good location and breakfast.

Standard room was very small.

Location very central and (in our experience) very quiet. Lobby and bar area handy for meeting people during the day. Breakfast good but layout could be more stream-lined. Wooden floors much better than fitted carpets.

A drawback for some that the rooms all have baths and not "ordinary" showers - not every one likes balancing in a slippy bath! Quilts very light for winter. Towels thin and smelly. The girl who checked us out was helpful and friendly: the other reception staff were business-like but lukewarm, and one male was "efficient" to the point of arrogance! The room keys were a nuisance: we kept them apart from phones and banks cards yet they had to be reactivated several times a day. And you must give simpler directions for drivers coming form the west: sending them all the way round by Huddinge is absurd and can cause confusion if they get into the tunnel on route 73. It´s easier to follow route for T- Centralen and then a few turns takes one to the hotel.

Location, service, food.

Exellent location, suitable also for persons with disabilities.

The hotel was well located in the central city.

There was only single bed covers for the queen sized bed and no tea or coffee facilities within the room or hotel foyer. Overall the hotel and breakfast was standard for a motel chain. We had expected better from the reviews and for the price paid.

Very comfortable, excellent breakfast. Front desk helpful and efficient. location was great once we found it.

Slow in cleaning up our room every day. I guess we were at the end of the line and often came back after 3 p.m and the room was not cleaned. The hotel was hard to find at first but once we knew where it was, it was an excellent location.