The house-keeping is the most derelict I have ever seen in any hotel in any European country. They didn't honor my request for non-allergic bedding and I had to use a pillow case stuffed with towels on my first night as a pillow. They changed the bedding the next day, but then never cleaned my room again for the remainder of my stay. The rooms seem to be geared toward long-term travelers who have cars, buy groceries, and cook. As a short-term traveler in town for a conference, I was disappointed by the complete lack of amenities -- no shower caps, lotion, coffee or tea. It turned out not to be a good choice in terms of location -- a fairly long walk to the university as well as the train station.
My room was spacious and gorgeous -- with arched loft ceilings and sky windows. Though I did not use it, the kitchen was well-stocked -- would have been a perk if I wasn't out all of the time. The woman who works at the reception and helps at breakfast is very sweet and gracious. The bread offered at breakfast was very high quality and fresh.