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200 Middle Road , Bugis, 188980 Singapore, Singapore – Show map
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BIG Hotel's staff speaks: Chinese, English
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WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and charges apply.
Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Shared Lounge/TV Area, Laundry, Dry Cleaning, Ironing Service, Suit Press, Daily Housekeeping, Fax/Photocopying
Newspapers, Shops (on site), Convenience Store (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
A security deposit of SGD 50 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Based on 2679 reviews
Value for money
Show reviews from:
Santa Grand Hotel Bugis is approximately a 15-minute walk from Arab Quarters. It has modern rooms with free Wi-Fi. It also features an outdoor swimming pool on the rooftop.
Score from 1059 reviews Good
In the heart of the city just over a quarter mile from the National Museum, V Hotel Bencoolen features an outdoor swimming pool, elegantly furnished guest rooms and a 24-hour front desk.
Score from 1553 reviews Review score
A 5 minute walk from Lavender MRT Station, V Hotel features modern rooms. Its facilities include an outdoor swimming pool and fitness center.
Score from 2606 reviews Good
Towering over the bay, this iconic hotel provides luxury with a rooftop infinity pool, 20 dining options, and a world-class casino. It has direct access to Singapore’s premier shopping mall.
Score from 9044 reviews Excellent
Lots of tv programmes inclusive movies Notepad available
Mineral bottle not available Inconvenient to collect drinking water from vending machine
Front desk relation to the guest. Resaturant,Food. Elevator, Room are to small .
- Location in Bugis - Stylish
- Too few elevators, long wait - Very small lavabo, not practical - No wardrobe - Small window, almost not daylight
I like the free movie channels.
I was disappointed that the hotel does not have room services. even if the restaurant or cafe is under renovation, at least if we request for something like cutlery, the hotel should have to provide it. even if you can't provide, please do get back and let us know. Also when we booked the room, what it showed in the picture is totally different, to the extend that there was only 1 room instead of the double room we booked.
free wifi .
room are small so do the wash room
Absolutely amazing place to stay. From the service at reception, the room facilities and cleanliness, the staff happily looking after our luggage whilst we explored for the day - everythingwas wonderful. Would highly recommend staying here in the king sized room so you have enough room for your bags.
like the rooms a lot, small yet don't make you feel claustrophobic Layout smart and well done
Room service is poor, reception is very poor and the breakfast is a disgrace.....
Continent location Room was pleasant
Lack of space for luggage Wifi was very slow 12 o'clock was a nightmare at reception
Room was clean and neat provided tablet for net was awesome wifi was good
My first visit was on 6 dec 2013 for my honeymoon it was memorable..the staff was friendly n efficient.. The room was so cosy yet modern and the bed was absolutely comfortable.. 2014 I came again for my first anniversary n the feeling of happiness of 2013 came back.. im a happy gal whenever I visit BIG HOTEL..
Staff, facilities, ambiance and location.
Location, free wifi.
No lobby, poor breakfast, small room, cold floor in the room.
it had all we needed. What impressed us the most was the helpfulness of the staff.
Locantion was good.
Room was so small, bathroom was not very clean. The lavatory was even inside the room. It looks like a teenager hostel not a hotel.
Staff was really nice
We just spent one night there, at the bigini bg the price was good 117, when the reservation was confirmed the price increased until 154 and when we did the check out the final bill was almost 200s$. The rooms are more than small.
Thank yo BIG hotel, for another great couple of days - reliable service, very forthcoming, value for money and ability to accommodate all requests! Cheers
Friendly staff, the tablet provided inside the room and the movie channel just awesome
cozy lobby, portable tablet, free new released movies, nice customer service and fast response of the housekeeping.
The bed and shower.
Room was too small and there was no small fridge and little space to put luggage.
The marketing stuff as well as the generally helpful attitude of the front office staff. Great people..
The reach from my bed to the windows- for moving window blinds.
The hotel is located not too far from Bras Basah MRT station. It takes approximately 5 minutes to get there. Though the hotel has no minibar in the room, but there are ice-maker and hot-cold water provided in each floor for 24 hours.
I am a big fan of BPL, but there is no live broadcast BPL in any channel of the hotel's TV. The existing sports channels are not interesting. The shower and toilet area is not separated well from the outside area, so after taking a bath, the water leaks outside on the room floor. The "how to get here" section on the hotel website recommends visitors to alight at Bugis MRT station, and walk to the hotel. In fact, Bugis MRT station is pretty far from the hotel, and they should recommend the visitors to use Bras Basah MRT station to get to the hotel instead.
Only the staff is good.
Room is just big enough for one person. No place to leave the baggage. No facilities to boil water inside the room No closet. Very disappointed
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