Broadway Hotel  

Excellent location, nice comfortable rooms with all the facilities that are required. Staff is nice, helping and supportive. Very close to 2 metro stations - Little India and Ferrar Park. An excellent deal for the type of money you are spending in Singapore. We didn't want any 'extra frills' hotel as we only had to come at night, for which I found it an excellent place to be.

Broadway was a good hotel, worth the money we paid. Especially the location being Little India, it was very comfortable for us since we had lot of options for food all around the hotel. The Delhi hotel in Broadway also provides good food. The staff at Broadway was also very friendly and cooperative. Except that our room was a bit small, we had no other issues during our stay. As for the room size, it would be better to clarify with the hotels before you book regarding the room size. We would definitely recommend hotel Broadway to our friends travelling to Singapore as it is a good and economic option.

The photographs are totally fake. Either the hotel is getting good business (so dont care) or thats the usual attitude of the front office staff but they deal with guests very rudely. even the basic requests are handled roughly as if they're doing you some kind of a favour and the tone of voice is high pitched like some school teacher in some strict school. The rooms were an average size. Not very spacious. We were given room on the 7th floor facing the road. For the kind of money they charge, its definitely not value for money. When all the other hotels offer free wifi in rooms, this hotel charges for it which is ridiculous. And they'll only sell 5 hour (non stop) packages. So who wants to travel to Singapore and stay holed up in the hotel for 5 hours. Why not sell hourly packages? They seem to know it yet they sell only 5 hour packages because its the attitude. Doesnt seem very smart business. The hotel seems to be managed by some very conservative people who dont give a damn about pleasing people. The attitude is "they're tourists, they're not going to come back anyway, so why not rip them off". They give Breakfast coupons for S$10 per room per day for the Indian restaurant next door. But the food there is so lousy that we ended up tearing the coupons and having breakfast elsewhere. The coupon system seems to be more to promote the restaurant than to serve the guests of the hotel. Overall, you get a sense that this hotel doesnt care about you as guests. They say that they have satellite tv in your room but only 4 chinese channels. The hotel seemed to be full of Indians but not a single English channel

They charge you for the extra bed, but once you put the bed, there is hardly any walking space. and they wont give you an extra blanket. The AC is so small and installed in one corner that it wont cool the room. The shower in the bathroom has been installed not keeping the guests comfort in mind but to save water. The water pressure is so low that it'd take a long time to have a bath. In the evenings, right outside the hotel on the side walk, you see prostitutes standing around waiting for customers. So not a very nice place if your're travelling with your family or children. Most of the flights come in very early in the morning. When we came to the hotel tired after the flight, the hotel doesnt even have a lobby with seats for more than 2 guests. Rest have to either stand (max standing space is 8 people) or get out. They can politely say that they'll have a room available at 11AM. But they rudely tell you "You have to come back later, come back later", waving their hands to say go; as if you're at some kind of a shelter or something. It puts you off immediately. We know that even this feedback will not have any impact on their attitude. This is basically intended to warn others to avoid this place. Its too expensive for the service and their attitude stinks. Everything about this hotel is to rip you off. There are better places for the price. It leaves a bitter after taste in your mouth and spoils your vacation. Because you make your first impressions about Singapore and its people from the staff at the hotel that you stay in. And this hotel is a very bad ambassador for Singapore

The staff were very friendly and polite. They offered their help and were always ready to assist you in anything. The service was also very good. Had a nice time there, the room was very spacious.

The roof can be re-done, and the landlines should be fixed.

Good location and friendly housekeeping staff.

No free internet/wifi in rooms

Location is convenient, as situated in Little India, having many Indian restaurants, due to the Mustafa shopping centre, proximity to train (MRT) and bus services. Cleanliness and punctuality of staff excellent. No hidden cost, you can budget your stay expenses exactly. Overall, a good hotel for stay, worth value for your money.

Just a minor point, since this hotel is located in on the main road (Serangoon Road), there is noise of vehicles passing by.

Location quites good

The room is so small, looks "cheapest" and poor in services

Nothing! The room had roaches and hair balls all around. My daughter started crying-could not even my dreams imagine that 110 US $ would get us in this gheto place-the whole building had strong smell if curry!

Good location, 5-8 minutes to subway. Very friendly and helpful staff. Clean rooms, but not large. In the center of many India restaurants and businesses. We liked the hotel and would stay there again.

We liked the friendly front desk staff especially while checking out. We also loved the food in the restaurant of the hotel.Especially the toodri roti was the best. The proximity to Mustafa was the main reason for choosing the hotel in the best rate available. Thanks & Best Regards, Nilesh Vichare & Fly.

We would have liked if the hotels restaurant would have opened a little earlier so we could hv got good food in the hotel itself before leaving for a full day of sightseeing. Best Regards, Nilesh Vichare & Fly.

Over all facilicites were good and hotel location was just perfect.

Room size could have been a litlle bigger.

Excellent location, right in the middle of Little India section.

People moving in and out through night and early morning hours may keep you awake.

The bellboy showed us the room and expect a tips when he did not even carry our luggage for us. He did not want to leave the room until the he gets the tips............