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Capella Hotel, Singapore
1 The Knolls Sentosa Island, Sentosa Island, 098297 Singapore – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
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The most recent booking for this property was made on 28 Aug at 03:50 from Malaysia.
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159 verified reviews
We speak your language
Capella Hotel, Singapore's staff speak: Chinese, Filipino, Malay, Japanese, Indonesian, French, English
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Outdoor pool (all year), Garden, Terrace
Golf course (within 3 km), Sauna, Fitness centre, Spa and wellness centre, Massage, Hot tub, Bicycle rental, Library
Food & Drink
Bar, Breakfast in the room, Restaurant (à la carte)
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is possible on site (reservation is not needed).
Room service, 24-hour front desk, Currency exchange, Concierge service, Babysitting/child services, Laundry, Dry cleaning, Ironing service, Meeting/banquet facilities, Business centre, Fax/photocopying, Gift shop
Newspapers, Safety deposit box, Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Designated smoking area
Chinese, Filipino, Malay, Japanese, Indonesian, French, English
From 15:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Free! One child under 11 years stays free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a child's cot/crib.
There is no capacity for extra beds in the room.
The maximum number of children's cots/cribs in a room is 1.
Free! Pets are allowed. No extra charges.
Cards accepted at this property
Capella Hotel, Singapore accepts these cards and reserves the right to pre-authorise your card prior to arrival.
Please note that no gatherings and parties of any nature are allowed at the hotel. The hotel reserves the right to evict any additional occupants in the room.
Any commercial or public use of the room, such as for photoshoots, videography, meetings and interviews etc can only be undertaken upon the receipt of written permission by the hotel management.
Outside caterings (Food & Beverages) are not permitted to be brought inside the Hotel premises. The hotel reserves the right to reject outside food and beverage and/or add a surcharge & corkage.
Effective 1 July 2013, the hotel will be connected to four key attraction clusters on Sentosa Island via the Sentosa Intra-Island Hotel Shuttle Bus, also known as PLAY Rider. The four key attraction clusters are (1) Beach Station, (2) Imbiah Lookout, (3) Siloso Point and (4) Resorts World Sentosa (Integrated Resort with Universal Studios and casino).
Kindly note that this complimentary service is exclusively for hotel guests, from 9.30am till 10.00pm daily, on a 45-minute interval. Hotel guests will be required to present their hotel room key card or Hotel Complimentary Pass (HCP) prior to boarding the shuttle bus.
Based on 159 reviews
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location, facilities and rooms/villas very just brilliant definitely a place to relax and enjoy food was excellent
staff was polite but the service itself could be improved
They allowed us to bring our two lovely dogs. Awesome private pool. Spacious living room. Great service.
They didn't allow us to do late check out, even though it was pre-stated in the booking that we are actually entitled for late check out service without any fee.
Very pretty area
Very expensive for the size of the rooms.
Unprofessional staff: slow to every single request, e.g. A buggy or room service. Give it 20-30 mins to respond. Moreover, quality of service is questionable, given the janitor even placing trash bag on the sofa right in front of us. Room quality: room covered with dust, and a socket improperly installed in the washroom, kids could easily reach
One of the best hotel and services I have ever seen in my life thank you for such an amazing stay
poor sound insulation from both the beach and corridor
The hotel is well located on Santosa Island offering both privacy and close proximity to the Palawan Beach. A few of the island's attactions are within a walking distance. The rooms are modern, spacious and furnished with high quality furniture and bedding. The villa we stayed at had automation system to contol the lighting, curtains and airconditioning. The team of Personal Assistants at the hotel offered a unique and helpful service ensuring that we had every detail of our trip sorted out even before we reached the hotel. They paid attention to every detail of our stay starting from arranging transpotation to and from the hotel to selecting of our preferred pillows and beds for my children and from recommending tourist attractions to visit to booking tickets for those attactions. They are easily accessable and their service is for free! Special thanks to them. The hotel has two restaurants (one offered more of a Chinese/Oriental cousine and the other offered more International selections). There are 3 large swimming pools aside from the smaller private pools at the villas. The hotel also includes a world-class spa which offered a peaceful and private atmosphere. It is designed in such a way to have seperate male and female sections for more privacy. And there is much more to say about the hotel. In short, I would recommend it to anyone.
The hotel spans over a large surface area, so I would recommend strengthening the Wi-Fi internet signal to have a better coverage at the villas located at the peripheries.
Beautiful grounds and the three bed suite we were allocated was very comfortable. Staff very attentive and efficient. Perfect location close to the beach. The grounds are extensive and one should specify perhaps a room with a view, we didn't, arrived at night, unpacked and found we were in a dark apartment (7101) some way from the main hotel. THat said it was peaceful and quiet.
Slightly frayed at edges; tennis raquets were warped or lacked grips and tennis balls were flat. Broken toilet seat hinge in apartment and torn poolside cushions but really these are very minor issues that should not detract from the overall impression of refined luxury, just markers for attention in the future.
The bar where I can relax and smoke my cigars after the kids have gone to sleep
The tidiness of the room can be improved!
We stayed in a standard room and it was still beautiful.
Great luxury hotel. Staff were very friendly and rooms were large and well appointed. Definitely 5 star.
Limited menu choices and prices were geared toward 5 star property. Food was good but not great for the price. Sea view was of major commercial shipping lanes.
Excellent service; kids friendly;
Transportation is not convenient as well thought, especially all the way back to hotel,we could not get any taxi or shuttle from movie world or S.E.A.
The view and the ambience. Friendly helpful staff
Ants was on the bay window couch and two tables throughout the evening and night though we spent most of the day away at USS and being a booking.com regular was entitled to 2pm check out but only received a note to ask us to check out before twelve so we did accordingly. Bit disappointed with the hotel though the service overall was good and staff was very nice.
No view for my villa ,
The breakfast is quite good with lots of choose
The first days at night time we don't have hot water to bath. We have 8 people but the water just become warm only after 2 people finish bathing. Even though we wait for long time, the water is still only warm.
Exclusive , some good dishes and spa treatments
Constant AC problems , worn out towels and robes . Buges in fruit baskets and no coordination between staff
The quality of the food at the restaurants was superb. In particular, it was clear that no expense was spared to use top grade and fresh ingredients. The hotel was fully occupied but yet, the whole place felt quiet and secluded. Practically everything worked. The view from the room was world class. We love this hotel. After 20 years of travelling, it is only the second hotel we've been to where we keep dreaming about excuses to go back.
Toilet flush did not have as much flushing power as we'd like. The open shower takes a bit of getting used to. On balance, we found it a bit too odd.
Good breakfast and location
Decor in bedroom Gardens Library
The location is far from the city. Perfect for gateway.
The air conditioner in the room is very noisy. You barely can sleep at night because of the noise.
This hotel is not good at all, too expensive and doesn't worth the money paid at all!!!! Will never go back to this hotel and will not recommend to any friends.
Excellent staff (!!!) who go above and beyond by exhibiting a sincere desire to please, lovely surroundings, beautiful gardens, the peacocks (!), superior breakfast, free wifi, beautiful furnishings, library with coffee/tea, nespresso machine in the room, immaculate housekeeping. We were upgraded to a one bedroom villa with private plunge pool - outstanding experience. We will return.
We loved the location of the Capella on Sentosa Island, but it is not near the hustle and bustle of other high end hotels in the upscale shopping centers. Just a comment for those seeking that sort of experience. There were a number of families with young children during our stay (again, not a problem for us, but older couples may want to know that - given the hotel's proximity to Sea World, etc. - children are likely to be staying at the resort.) The public pools were still quite empty, and the environment was still relaxed, pampering and serene.
The room was amazing, the service was fantastic and staff were very polite and helpful.
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