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Property Highlights

Free parking

Places of Interest:

Singapore Art Museum (0.2 miles) Raffles City (0.2 miles)
Show map Carlton Hotel Singapore

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Newest reviews for Carlton Hotel Singapore

  • Juliana
    August 16, 2014

    1) super comfortable bed that my family and I love it. Fall asleep easily. 2) Everything is clean in the room. No weird smell. Thumbs up! 3) Spacious room. We shift the 2 twin beds and put side by side. So the room is much bigger. 4) Very convenient location. Near to City hall MRT station. Macdonald is nearby without crossing the road.

    nothing! :D


  • Herully
    August 15, 2014

    Not much a facility for Gym


  • Sy
    August 14, 2014

    i realy liked all in this hotel


  • Anonymous
    August 13, 2014


    Customer service representing Carlton whom I spoke over the phone


  • Ma.
    August 10, 2014

    I liked the location of the hotel because it is near the malls and mrt. It is easily seen from afar. The premier rooms are clean and modern. I loved the see-through glass from the bath tub so you can watch tv while bathing.

    The buffet breakfast must have different variants per day. Almost everyday the food is the same. Also, I hope there is an entrance near the front of the hotel. Across the street from raffles city. I suggest to have more channels on the television.


  • Yeow
    August 7, 2014

    All. Love it.



  • Carmen
    August 6, 2014

    Excellent position and city view towards Marina Bay.

    The breakfast was disappointing for the money that we paid.


  • Anonymous
    August 5, 2014

    Newly renovated room, very clean and comfortable.

    The room that me and my colleague staying is suppose to have wifi in the package, However, we are unable to connect to wifi in our room. Very inconvenient as we need to use internet for work purpose, instead of doing work in the room we need to be outside at the hotel corridor or lobby, too much of a hassle. Very dissappointed.


  • Lakshman
      Sri Lanka
    August 3, 2014

    Every aspect is good in this hotel.

    Nothing to complain.


  • Cherry
    August 3, 2014

    Good location, friendly staffs

    Pillows so hard.


  • Tew
    August 1, 2014

    Room spacious, clean, keep up gd jobs, but 2nd stay about noon with key and about open our door, but we were in, is the cleaner, at list she knock our door first, anyhow she do a good job.

    To about 10 hotel in sing, most are ok, pan Pacific? Equiries, mandarin Oriental, and others near sentosa gate way, but your counter must cheerful and helpful, see you at comeing holiday, thanks.


  • Erwanto
    July 31, 2014


    all of hospitality is bad


  • William
      Papua New Guinea
    July 29, 2014

    All services provided


  • Kath
    July 27, 2014

    Location Comfortable bed

    Free wifi only for 24 hrs


  • Kevin
      New Zealand
    July 22, 2014

    Locality,staff,club access

    Needs refurbishing which I believe is in place


  • Silvia
    July 21, 2014

    The front desk personnel are incredibly friendly and comited, we had an unexpected situation in Singapore and without their help could have turn really disastrous, I'm so greatful! As a frequent traveller to Singapore I will never stay anywhere else.


  • Mariam
    July 20, 2014

    It's location and cleanliness on their premier side.

    The old wing. It needs renovation


  • Anonymous
    July 19, 2014

    The cafe in the lobby does excellent coffee and pastries.

    I arrived early in the morning as I was in transit for a single day and had paid for a room with breakfast but was not going to be there the following morning. When I asked if I could instead have breakfast that morning I was told that the breakfast was not exchangeable! Considering the price for the very basic room I had I found this extremely disappointing. The wifi only works in the dead centre of the lobby - certainly not in your room. Frankly the only reason I would stay here is for the convenience of being across the road from Raffles at a slightly cheaper price - but considering the service I'd recommend indulging across the road instead!


  • John
    July 16, 2014

    Brilliant service, comfortable - best bed in 8 weeks of travelling (throughout Europe - and we were on the way home). Food was excellent. All 1st Class.

    Leaving after only 2 nights...


  • Phil
    July 16, 2014

    Location was great, spacious. Staff were friendly.

    Mould on curtains in room.


  • Nick
    July 15, 2014

    Liked all

    Only problem, swimming pool is out of order.


  • Johanan
    July 13, 2014

    Location's good. Room well proportioned and decorated. Bed comfortable. Some (not all) of the staff are really helpful and friendly.

    The water out of the bathroom tap smelled a bit of sewerage. I didn't realize the smell was coming from the tap water until I had already brushed my teeth. Formed two mouth ulcers the next day. Used water from the bottle for the next two nights of my stay. Bought my own larger bottle of mineral water as the hotel only provides two a night. Really unacceptable for a 5 star hotel. Tried reporting the issue to housekeeping, the lady I spoke to couldn't understand what I was saying. When checking out, I tried explaining it to the gent at reception, he didn't know what the word sewerage meant and I had to repeat the word "poo" twice before he caught my drift. The whole experience has put me off the hotel and I don't think I'll be back.


  • Christine
      South Korea
    July 13, 2014

    Location is great

    Breakfast Buffet menu should be improved.


  • Chunna
    July 13, 2014

    Very good!


  • Anonymous
    July 12, 2014

    pleasant surroundings, well located, comfortable rooms, courteous staff

    swimming pool closed, kitchen closed at nights on occasions. hotel felt very empty and 'under rennovation' guests should be advised prior to booking. Nice hotel and we have enjoyed previous stays but it felt very different this time


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