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Cultural Hotel Singapore (Formerly Cityhub Hotel)270 Jalan Besar, 209019 Singapore (Show map) Review score 6.4 Score from 72 reviewsModern and chic, Cultural Hotel Singapore is located along Jalan Besar in cosmopolitan Singapore. Just off the city centre, it provides a restaurant and affordable accommodation with free internet. Cultural Hotel Singapore is within a 5-minute stroll from both Lavender and Farrer Park MRT stations, as well as numerous bus services. Via the MRT, it will take less than 10 minutes' journey to reach Cityhall and Orchard shopping areas. Rooms are decorated in earthy tones and contemporary furnishings, creating a peaceful atmosphere. Fitted with an flat-screen TV, it also provides a personal safe and tea/coffee making facilities. Guests can arrange airport transfers or tour arrangements at the 24-hour front desk. The hotel also provides laundry and dry cleaning services for added convenience. Thangam Food Palace serves a variety of authentic Northern and Southern Indian food. A daily buffet breakfast is also available there. Hotel Rooms: 126
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Total Hotel Score:6.4
Based on 72 reviews Guest reviews are written by our customers after their stay at Cultural Hotel Singapore (Formerly Cityhub Hotel). |
Score breakdown
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Score filter |
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Annette
Family with young children
Ho Chi Minh,
Vietnam
January 9, 2012
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Location-wise you can walk for about 5 minutes to get to the metro, restaurants, The Mustaffa Centre and a shopping mall. Singapore is an expensive place but seriously...this hotel is sooo over priced for the shoe box that you get. Rooms are super small with no view or character at all. The WIFI never worked and the staff kept saying they would get someone to fix it but never did. The baby cot they provided was just a wooden gate surrounding a mattress on the floor - very dangerous because our baby could fit his arm under the bottom of the barrier gate. We had to ask everyday for a 3rd towel (we had 2 adults and 1 baby staying in the room) and yet everyday they would only give us 2 towels! The fridge in the room had no facility to make ice and you can't get it from the hotel restaurant either. The breakfast is terrible and not worth staying for, bad coffee and items such as wedges and onion rings for breakfast! We often asked at reception about how to get somewhere and they would always say 'take a taxi' but this is the most expensive way around and there was always a metro/bus alternative but they knew nothing about these ways of travel.
1 out of 1 people found this review helpful, did you?
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3.3 |
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Heinrich
Mature couple
Zurich,
Switzerland
February 9, 2012
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spacious, clean room - nice bathroom good location - bus stop in front of hotel - mrt station in easy walking distance pleasant, helpful staff at reception (in off-peak periods) good breakfast - sometimes a bit crowded very good complimentary wifi coverage cramped + crowded reception area - often understaffed no closed luggage storage area
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8.8 |
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Partha
Family with young children
Canberra,
Australia
January 31, 2012
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The buffet breakfast was not up to the expected quality. We had a difficult time getting a taxi to the airport as no taxi would stop in front of the hotel. When we informed the front desk staff, they said this was not a problem and may be some of the taxi drivers are fussy. I had to go to the next street and get a taxi to the back of the hotel to get the luggage and my family. The bell boy service was not available although they were hanging around in the lobby. The front desk could have easily helped us to get the taxi to the back of the hotel which they did not despite the request.
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5.4 |
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Gareth
Family with young children
Rayne,
United Kingdom
January 11, 2012
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The hotel appeared rather tired and in need of decoration. The fire alarm went off 3 times during the night due to a fault of some sort. The people in the room next door were having a party or something and were very noisy until around 2.30am. I mentioned this to the night staff when investigating the alarm situation but nothing was done until I phoned to complain around 2am. The purpose of our stay was an overnight stop to get some sleep before continuing our journey to uk. In view of the above we had a very poor night's sleep and were rather unhappy with our experience. When I mentioned the alarm on checking out the reception just smiled and said it was a fault, sorry. Had it been a uk hotel I would have insisted on a discount but we just wanted to get away. Tax added to quoted price - unexpected.
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4.2 |
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Rosalinda
Family with older children
Kuala Lumpur,
Malaysia
January 9, 2012
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Most of taxi drivers were not familiar to the name of the hotel. Food for breakfast are not convincing.
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7.5 |
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Intan
Group of friends
KOTA BHARU,
Malaysia
January 6, 2012
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It's kinda simple...but worthy paid....It's clean, modern and the environment very safe....
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9.5 |
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Prabakar
Family with older children
mumbai,
India
January 6, 2012
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It is value for money. Mai ntenance is good the staff is friendly
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5.5 |
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Muthiah
Family with young children
WATTALA,
Sri Lanka
December 28, 2011
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The room key system not first time second time also before check out the room key was blocked .Even though we have to check out on the same day the Hotel management should allow us use the room key until check out. it is very embarrassed us to asked cleaning person to open the room for us at the same time till 12.00 p.m we can use the room .but any how we are making the room booking 12 hours or more than that before check in . So the hotel management gaining half day or more than half day will gain the room cost. Therefore please make arrangement to set up room key system until check out time.
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7.5 |
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Nalin
Family with young children
Piliyandala,
Sri Lanka
December 26, 2011
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Rooms are too small.
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9.2 |
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Anonymous
Group of friends
India
December 23, 2011
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Best Location, Best Service, Best Food, Best Cleanliness
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10 |
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Anonymous
Family with young children
Fiji
December 14, 2011
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Inclusion of breakfast in room package is excellent and saves a lot of hassle/time for guests...... No choice for rooms with ensuites for families who prefer to have privacy as well...would recommend this to the new owners when they do any renovations in the near future....
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5 |
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Anonymous
Group of friends
Indonesia
December 13, 2011
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The internet connection so bad. Written that wifi available in the room but never get connection.
Did you find this review helpful?
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4.5 |
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Victor
Mature couple
Kuala Lumpur,
Malaysia
December 7, 2011
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To my personal opinion, the only real advantage of staying in chs is reasonable price. Many things, but first of all - no pleasant space for smoking (even outdoors). Location is no good at all (difficult to get to and park around hotel, very "strange" neighborhood etc.)
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5.4 |
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Theodoros
Group of friends
PARALIA,
Greece
November 30, 2011
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Its a hotel just for groups,mainly from india and the lobby was always full of travel bags.also was very smelly and generally the whole situation doesnt makes you to feel comfortable.
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3.8 |
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Hiriyanna
Family with young children
MUSCAT,
Oman
November 12, 2011
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The Hotel is clean and neat. The staff are very courteous and nice people. The location is very near to Mustafa Centre and the nice vegetarian hotels opposite to it.
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10 |
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Anil
Family with older children
Mumbai,
India
October 31, 2011
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In my Budget
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7.1 |
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Anonymous
Family with young children
United States of America
October 24, 2011
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One of the few hotels in Singapore with 2 double beds are a reasonable price Overall location good, but right near the hotel was difficult to walk on the sidewalk, was dirty and undesirable. About a 5 minute walk to a very nice and family friendly mall - but the first few blocks were a bit scarey with kids - unfinished sidewalks, traffic close by, not particularly clean ...
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7.1 |
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Siet
Mature couple
Singapore,
Singapore
October 21, 2011
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It location was pretti convience .. Too many Indians tourist .. And the room was badly renovated , wall was dirty.. And the towel not ver clean ..e water pipe was not properly fixed.advantage was thank god the bed was clean...
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4.6 |
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Anonymous
Young couple
Malaysia
October 16, 2011
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Buffet/breakfast should be "better"... :)
Did you find this review helpful?
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6.7 |
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Ali
Family with young children
Bandung,
Indonesia
October 9, 2011
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Breakfast
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6.7 |
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Anonymous
Family with young children
India
October 7, 2011
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Location is very near to Mustafa Mall and is suitable for vegeterian Indians at the most No Value for Money.........expensive as compared to what you get
Did you find this review helpful?
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5.4 |
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Wijesinghe
Family with young children
Kegalle,
Sri Lanka
September 18, 2011
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Location Only Very small rooom And was not happy at all.
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4 |
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Yan
Family with young children
Tsz Wan Shan, KLN.,,
Hong Kong
August 20, 2011
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Can't double lock the door from inside. Breakfast just good for Indian.
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5 |
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Subramanian
Family with young children
Doha,
Qatar
August 6, 2011
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We stayed 5 days in this hotel, Cleaning boys are good, keeping the room neat and clean. Mustafa shopping centre is very near to this hotel, this is one advantage, rest all are not satisfied. Morning break fast some what OK. south indian break fast. I asked first day about blanket, they did not provide us, Front desk people(some people) is not at all cooperating, while check out time the person was good, I forgot his name, I told him this issue also. So many tourist operators are booking this hotel for cheap rate, so they are not at all giving value to the gest.
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5.4 |
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Anonymous
Mature couple
Singapore
July 27, 2011
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Required to fill in address during check-in registration eventhough booking were done through internet.
Did you find this review helpful?
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5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
Customers who viewed "Cultural Hotel Singapore (Formerly Cityhub Hotel)" also viewed:
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