Fairmont Singapore    

Betten Aussicht Lage Amenities Sauberkeit

Service und Lage

The staff were extremely attentive and friendly. Nothing was too much trouble. They made use feel welcome including our4 yr old. Very comfortable.

Nothing

The customer service was outstanding! The entire experience was amazing, we hope to be back in the future. Thank you for the birthday cake

The fact that we only stayed for two nights

Great hotel. Great location. Everything you would expect from a 5-stars hotel.

The choice of breakfast venue, 1st, 8th and 23 thd floor.

The lobby and 23 th floor temperature was so cold, they explain to us that because of humidity, but 13 degree in the lobby!

The service was absolutely amazing! Every interaction with the staff exceeded expectations. They could not do enough to assist us in every request we put on them. Simply brilliant.

There is almost nothing to dislike snout the Fairmont in Singapore. The inclusion of WiFi in the room at no charge would have been a plus.

Personnel were extremely professional and helpful. Safety and security systems apear to be very comrpehensive. Cable internet was easy to access and provided good bandwidth. The decor and extra features (large tv, expresso machine, mp3 clock radio, motorised curtains, etc) within the signature rooms is first class.

The security manager was unable to schedule a 10 minute meeting despite the efforts of the front desk.

I like the location

It needs a major upgrade in some facilities such as the gym

I cannot say one negative thing about Fairmont Singapore. Me and my husband had a lovely time and would recommend this hotel to everyone. Staff was lovely, location was perfect and hotel was very clean. I would definitely go back.

Service quality. Particulary: I lost a necklace in room, it was collected by room service and I got it easely

The breakfast price

Roomy room, clean, the south wing which is modern minimalist, good view to the bay & esplanade. Easy access through City Hall MRT station to everywhere in Spore without depending on taxi which sometime too long to wait

Nothing

Bed and room size

I like the location , I like room size. I like everything of this hote & place. Azam

Excellent and consistent service. Exceeded expectations.

Nothing.

Staff is friendly and also very polite. You would feel you are welcomed.

Although I could see that the concierges were trying best to answer to my questions, it would be nicer if they had some more information.

The ambience, welcome etc. I always receive

Having to leave ....!

Location is good, staff friendly enough & helpful. Reception area is very nice.

Requested a King Size bed for our anniversary but ended up with two small double beds in the room, balcony was more for being overlooked than for looking out though did provide a bit of a view.

Location. Professionalism of staff. Cleanliness.

TV in the room is a bit out-dated, should be quite easily upgraded, and would have made a BIG difference.

good location and facilities

Have stayed in many hotels in this area over many years but the Fairmont beats them all . Will be mire than happy to stay there on our next visit especially if we get an upgrade as we were lucky enough to receive this visit

I liked the location of the Hotel.

n/a

Great location, friendly attentive staff. Shopping centre located within the complex.

Nothing

1- Any type of room has a Balcony . 2- Shopping Center with a lot of restaurants down stair .

1- We are in the year 2013 and still there is some hotels like Fairmont Singapore does not offer free Internet service, such as the majority of hotels. 2- There is no Lifeguard at the swimming pool.

Good having access to the Executive Lounge Friendly and helpful staff, well presented and excellent English Lovely products in room

Water bottles were almost impossible to open. Bathroom tiles in shower floor stained and grout in bath area generally needs cleaning up / replacing