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Fragrance Hotel-Imperial28 Penhas Road, 208187 Singapore (Show map) Review score 5.8 Score from 38 reviewsLocated a 5-minute walk from Lavender MRT Station, Fragrance Hotel-Imperial features a rooftop swimming pool and offers guests free parking. Its rooms are equipped with DVD players and flat-screen TVs. Imperial Fragrance Hotel is a 10-minute drive from Suntec City and Marina Square shopping centers in City Hall area. The shopping belt of Orchard Road is a 15-minute train ride away. Basic rooms at Fragrance Hotel are equipped with private bathrooms with a heater and toiletries provided. A minibar and tea/coffee maker are provided. Laundry and fax services are available in the hotel. Guests can also request for an airport shuttle service. Guests can enjoy an all-day Western menu at Goodness Café. Alternatively, room service is available. Hotel Rooms: 74, Hotel Chain: Fragrance Hotel.
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Total Hotel Score:5.8
Based on 38 reviews Guest reviews are written by our customers after their stay at Fragrance Hotel-Imperial. |
Score breakdown
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Score filter |
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Anthony
Group of friends
Walsall,
United Kingdom
November 2, 2011
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Things (bugs) crawling on you in bed.
2 out of 2 people found this review helpful, did you?
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5.4 |
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Trudy
Mature couple
Nairne,
Australia
October 23, 2011
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It was too far out of Singapore. The beds were vinyl covered and so the sheets came off when we moved in the bed
2 out of 2 people found this review helpful, did you?
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6.3 |
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Jeewantha
Family with young children
HCMC,
Vietnam
January 23, 2012
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not good according to money we spent. keeping luggege free of charge after check out.
1 out of 1 people found this review helpful, did you?
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4.2 |
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Revti
Family with young children
Wellington,
New Zealand
January 23, 2012
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Hospitality and good value for money spent
1 out of 1 people found this review helpful, did you?
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9.2 |
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Anonymous
Solo traveler
Hong Kong
June 28, 2011
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friendly staff the room. it has cockroaches and ants! bedsheet and towels have stains.
1 out of 1 people found this review helpful, did you?
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4.2 |
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Anonymous
Group of friends
Singapore
June 21, 2011
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1) There is no bath mat. 2) The wool blanket were layered with a piece of white cloth underneath and no white cloth on top of it. 3) Room with no window.
1 out of 1 people found this review helpful, did you?
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3.8 |
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Camila
Family with older children
Pasig City,
Philippines
May 31, 2011
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The hotel's location is hard to find. All taxi drivers don't know the place, even if we gave them the complete address. It took us over an hour to finally locate the hotel. The room that was first given to us had so many cockroaches. We requested to be transferred and in fairness, they accomodated our request.
1 out of 1 people found this review helpful, did you?
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4.2 |
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Anonymous
Group of friends
Australia
March 19, 2011
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Only the location There was no indication that we had to turn on the water heaters. So we ended up with cold showers!! There were bugs in the room and we could smell cigarette smoke coming through the air ducts, we called the reception and they sent a guy who said to turn up the air conditioning to cooler temp. He apologize for not having any deodorizer. There were no hand towels or shower curtains in the bathroom.
1 out of 1 people found this review helpful, did you?
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4.2 |
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Sakthi
Young couple
singapore,
Singapore
January 12, 2012
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Service is bad!!
1 out of 2 people found this review helpful, did you?
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2.9 |
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Fredric
Family with young children
Cheras,
Malaysia
February 9, 2012
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Free American Breakfast with juice and coffee/tea. Very near to Lavender mrt and lots of eating shops and food courts with reasonable prices. The Room did not have a window.
Did you find this review helpful?
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5.8 |
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Apple
Family with young children
Quezon City,
Philippines
February 8, 2012
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cleanliness small
Did you find this review helpful?
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5 |
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Bagus
Family with young children
Jakarta Utara,
Indonesia
January 22, 2012
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Close to MRT, close to food-court and the price is good. Our room don't have a window so we didn't now the situation and condition outside the hotel.
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7.1 |
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Daniel
Young couple
brighton,
United Kingdom
January 21, 2012
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Easy to find, just minutes from the mrt station. Fair price for what you get which is basic but it has a shower, large beds and air conditioning which is more than enought for the traveling couple. Was noisy at times, especially in the early hours with what we assumed to be security and house cleaning...... But at 2am?
Did you find this review helpful?
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7.5 |
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Anonymous
Young couple
Singapore
November 9, 2011
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Frontdesk nt flexible when I never bring my id.i have lost my wallet on the very day.Show my credit card and staff pass to them but they still decline my check in. I have to go back to take my passport at home. Wasted my time and journey to travel to and fro.Unhappy with the service.
Did you find this review helpful?
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4.6 |
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Anonymous
Group of friends
United Kingdom
October 19, 2011
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Staff very helpful in making our stay more comfortable
Did you find this review helpful?
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7.1 |
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Anna
Group of friends
Manila,
Philippines
September 23, 2011
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The place is worth the price. Also, it's just a quick walk away from the nearest MRT station. Internet was expensive. A 2-hour wi-fi service for your room costs 5 SGD.
Did you find this review helpful?
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7.5 |
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Anonymous
Mature couple
Singapore
April 25, 2011
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Friendly and Approachable staff... Room is smaller as usual...
Did you find this review helpful?
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8.8 |
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Dinda
Young couple
tangerang,
Indonesia
February 25, 2011
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Very Close to MRT Lavender Station Very Small Room...
Did you find this review helpful?
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8.3 |
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Damien
Solo traveler
Hamlyn Terrace,
Australia
June 10, 2011
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I do not believe I was issued with a receipt for my stay on June 8.
0 out of 1 people found this review helpful, did you?
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5.8 |
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Hanan
Family with young children
makkah,
Saudi Arabia
January 16, 2012
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حقيقة لم يعجبني الفندق من جميع النواحي لأني وجدت انه لا توجد خدمات والغرف جدا صغيرة ومع اني حجزت الغرف مع الافطار ولكني لم اتناول وجبة الافطار أبدا بصراحة الفندق سيء جدا ولم أكن أتوقع أنه سيء لهذه الدرجة مع العلم اني كنت قبلها مقيم في رويال بلازا ولكنني أخطأت في خياري لهذا الفندق. كل شيء لم يعجبني في الفندق لدرجة ان الانترنت في الفندق بفلوس وليس مجاني للاسف كانت أسواء ليلتين قضيتها في سنغافوره
1 out of 2 people found this review helpful, did you?
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3.3 |
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Yi
Family with older children
Zhongshan,
China
February 7, 2012
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清洁 无窗
Did you find this review helpful?
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6.3 |
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Valeriy
Group of friends
Lugansk,
Ukraine
February 1, 2012
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Месторасположние, недалеко от метро и 2 остановки до центра. Трехместный номер очень маленький, грязный и без окна. Половина номеров отеля без окон!!! Завтрак скудный!
Did you find this review helpful?
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3.8 |
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Kirill
Young couple
Moscow,
Russia
January 15, 2012
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Отлель близко от MRT Levender (2-3 минуты пешком) и от центра города (2-3 остановки на метро). Есть отличный басейн на крыше отеля. Приветливый персонал. Маленькие номера. Окна в номере не открываются. (Но это отностится ко всем отелям в сингапуре - политика правительства). Примитивные завтраки. (3 сэта на выбор) Итернет в отеле платный: $5 - 1 час $18 - сутки.
Did you find this review helpful?
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9.2 |
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Stefano
Solo traveler
Ponte in Valtellina,
Italy
June 27, 2011
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le camere "superior" sono senza finestre
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5 |
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Massimiliano
Solo traveler
Brescia,
Italy
June 25, 2011
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Disponibilità dello staff. Vicinanza mrt lavender Rumori nelle camere ad orari notturni. Camera senza finestre.
Did you find this review helpful?
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5.4 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
Customers who viewed "Fragrance Hotel-Imperial" also viewed:
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