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Review score
Score from 59 reviews
Located a 5-minute walk from Lavender MRT Station, Fragrance Hotel-Imperial features a rooftop swimming pool and offers guests free parking. Its rooms are equipped with DVD players and flat-screen TVs. Imperial Fragrance Hotel is a 10-minute drive from Suntec City and Marina Square shopping centers in City Hall area. The shopping belt of Orchard Road is a 15-minute train ride away. Basic rooms at Fragrance Hotel are equipped with private bathrooms with a heater and toiletries provided. A minibar and tea/coffee maker are provided. Laundry and fax services are available in the hotel. Guests can also request for an airport shuttle service. Guests can enjoy an all-day Western menu at Goodness Café. Alternatively, room service is available. Hotel Rooms: 74, Hotel Chain: Fragrance Hotel. Most recent booking for this hotel was today at 07:26 from India.
GeneralRestaurant, 24-Hour Front Desk, Elevator, Baggage Storage, All Spaces Non-Smoking (Public and Private), Air Conditioning ActivitiesOutdoor Swimming Pool ServicesRoom Service, Laundry
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Total Hotel Score:5.8
Based on 59 reviews Guest reviews are written by our customers after their stay at Fragrance Hotel-Imperial. |
Score breakdown
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Score filter |
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Anthony
Group of friends
Walsall,
United Kingdom
November 2, 2011
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Things (bugs) crawling on you in bed.
3 out of 3 people found this review helpful, did you?
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5.4 |
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Trudy
Mature couple
Nairne,
Australia
October 23, 2011
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It was too far out of Singapore. The beds were vinyl covered and so the sheets came off when we moved in the bed
3 out of 3 people found this review helpful, did you?
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6.3 |
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Danny
Solo traveler
Telisai, Tutong,
Brunei
May 4, 2012
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Location very nice. Noisy next door occupants. Easily heard from next door.
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6.3 |
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Valentin
Group of friends
Lobnya,
Russia
April 26, 2012
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The hotel is very chip for Singapore! Good for staying for 2-4 nights! Very poor and narrow rooms! There was no window! I did not know about it before!
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8.8 |
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Mohd
Solo traveler
Kajang,
Malaysia
March 26, 2012
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The staff is da best n easy to get along.. Especially Hamzah n Mark. They are fa best.however a bit upset due to inzident hapent upon check in.the room that request got defet Best stop area for shopping cause the location.
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8.3 |
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Margaret
Group of friends
Brampton,
United Kingdom
March 13, 2012
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Had a pool on roof - but unfortunately was out of commision until our leaving day. One staff member was very upbeat and helpful Was very handy for Lavender MRT - on a direct line to Changi Airport which meant didnt have the expense of taxi's to and from airport Had airconditioning-- (essential in our expensive stuffy broom cupboard) Family room was a windowless 'broom cupboard' - apparantly all the family rooms in the hotel are the same, ssituated between the stairwell and the lift shaft!! Don't stay in the familly room here!!-- very very claustrophobic!
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4.6 |
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Christina
Young couple
Port Moresby,
Papua New Guinea
March 2, 2012
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The staff and the hotel quality was very poor and over priced. Very bad avoid this hotel
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3.3 |
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Deshapriya
Family with young children
mattegoda,
Sri Lanka
February 20, 2012
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Easy access to MRT. Seven Elevel shop in the groud floor. Very Very small rooms. Same breakfast every day.
1 out of 2 people found this review helpful, did you?
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5.8 |
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Fredric
Family with young children
Cheras,
Malaysia
February 9, 2012
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Free American Breakfast with juice and coffee/tea. Very near to Lavender mrt and lots of eating shops and food courts with reasonable prices. The Room did not have a window.
2 out of 2 people found this review helpful, did you?
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5.8 |
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Apple
Family with young children
Quezon City,
Philippines
February 8, 2012
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cleanliness small
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5 |
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Jeewantha
Family with young children
HCMC,
Vietnam
January 23, 2012
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not good according to money we spent. keeping luggege free of charge after check out.
1 out of 1 people found this review helpful, did you?
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4.2 |
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Revti
Family with young children
Wellington,
New Zealand
January 23, 2012
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Hospitality and good value for money spent
1 out of 2 people found this review helpful, did you?
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9.2 |
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Bagus
Family with young children
Jakarta Utara,
Indonesia
January 22, 2012
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Close to MRT, close to food-court and the price is good. Our room don't have a window so we didn't now the situation and condition outside the hotel.
0 out of 1 people found this review helpful, did you?
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7.1 |
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Daniel
Young couple
brighton,
United Kingdom
January 21, 2012
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Easy to find, just minutes from the mrt station. Fair price for what you get which is basic but it has a shower, large beds and air conditioning which is more than enought for the traveling couple. Was noisy at times, especially in the early hours with what we assumed to be security and house cleaning...... But at 2am?
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7.5 |
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Sakthi
Young couple
singapore,
Singapore
January 12, 2012
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Service is bad!!
1 out of 2 people found this review helpful, did you?
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2.9 |
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Anna
Group of friends
Manila,
Philippines
September 23, 2011
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The place is worth the price. Also, it's just a quick walk away from the nearest MRT station. Internet was expensive. A 2-hour wi-fi service for your room costs 5 SGD.
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7.5 |
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Damien
Solo traveler
Hamlyn Terrace,
Australia
June 10, 2011
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I do not believe I was issued with a receipt for my stay on June 8.
0 out of 1 people found this review helpful, did you?
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5.8 |
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Camila
Family with older children
Pasig City,
Philippines
May 31, 2011
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The hotel's location is hard to find. All taxi drivers don't know the place, even if we gave them the complete address. It took us over an hour to finally locate the hotel. The room that was first given to us had so many cockroaches. We requested to be transferred and in fairness, they accomodated our request.
1 out of 1 people found this review helpful, did you?
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4.2 |
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Henry
Young couple
Surabaya,
Indonesia
April 29, 2012
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Yg paling saya sukai dari Fragrance Imperial Hotel : 1. Dekat dengan MRT Station. 2. Harga relative Murah. 3. Hotel cukup bersih, seimbang dengan harganya. Yg tidak saya sukai dari Fragrance Imperial Hotel : 1. Pintu kamar kurang kedap suara. 2. Posisi AC kurang tepat, anginnya menyembur langsung ke badan.
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5.8 |
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Maria
Group of friends
São Paulo,
Brazil
April 10, 2012
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O hotel está localizado em lugar próximo ao metrô e, portanto, de fácil acesso. O hotel não zela pela limpeza na área do banheiro do apartamento, a agua do chuveiro não esquentou em nenhum dos momentos utilizados e, para ajudar, logo de princípio, minha solicitação de disponibilização de um apartamento com duas camas de solteiro não foi inicialmente atendida. Essa solicitação, para ser respeitada, dependeu de uma discussão intensa e endurecida com a atendente da recepção, situação que não quero passar na condição de viajante em nenhum hotel, pois basta informar que não há como atender a solicitação que eu ou qualquer cliente faça, para que eu possa escolher outro estabelecimento. Grata.
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5 |
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Tutik
Group of friends
Jakarta Timur,
Indonesia
April 3, 2012
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harganya cukup murah saya melakukan pembayaran via credit card dan sudah di add oleh pihak hotel, sewaktu saya datang ternyata pembayaran full kembali, setelah itu mereka bilang di refund yg pembayran terakhir. tapi waktunya 1 bulan.n bagaimana???
Did you find this review helpful?
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5.8 |
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Ferdinando
Group of friends
origgio,
Italy
March 16, 2012
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Nulla! Per quanto possa loro interessare, inviatelo anche alla direzione della catena alberghera il mio commento, grazie. Non avevano prenotazione! Passi per la camera senza finestra ma....vedasi doccia.... Notte in bianco per forte rumore, credo, dell'impianto di condizionamento, tv con 7 canali. In Vietnam e Cambogia soggiornato in 7 alberghi, tv con 50/60 canali. Personale supponente al ricevimentom e scostante alla colazione. Chiesto uova strapazzate: assolutamente no! Scegliere una delle due proposte. Quando richiedo la ricevuta del pagamento, con un sorriso ironico, mi viene data. Niente firma per pagamento con carta di credito e, ad oggi, non ho ancora ricevuto conferma dell'addebito da parte di Mastercard. Per me, da cancellare! Cordiali saluti.
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3.8 |
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Henning
Family with young children
Oberursel,
Germany
February 27, 2012
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Gebucht war ein Familiennamen. Leider stand dies nach einem langen Flug nicht zur Verfügung und wir müssten mit zwei Kinder in einem 1,40m Bett übernachten. Sehr schlecht!
Did you find this review helpful?
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5.4 |
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Yi
Family with older children
Zhongshan,
China
February 7, 2012
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清洁 无窗
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6.3 |
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Valeriy
Group of friends
Lugansk,
Ukraine
February 1, 2012
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Месторасположние, недалеко от метро и 2 остановки до центра. Трехместный номер очень маленький, грязный и без окна. Половина номеров отеля без окон!!! Завтрак скудный!
Did you find this review helpful?
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3.8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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