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3 Belilios Road , Little India, 219924 Singapore, Singapore – Show map
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83 verified reviews
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Grand Imperial Hotel's staff speaks: English
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Outdoor Pool (all year)
Food & Drink
WiFi is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Laundry, Meeting/Banquet Facilities
Safe, Shops (on site), Non-smoking Rooms, Elevator, Air Conditioning
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 8 years stays free of charge when using existing beds.
One older child or adult is charged SGD 60 per person per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 83 reviews
Value for money
Show reviews from:
Featuring a swimming pool, Parkroyal on Kitchener Road is in the heart of Little India, next to City Square Mall. Steam bath facilities and massage services are available for guests.
Score from 980 reviews Good
The stylish Parc Sovereign Hotel is a 10-minute drive from the popular Orchard Road shopping area. It features a rooftop pool, a fitness center and free parking on site.
Score from 722 reviews Good
In the heart of the city just over a quarter mile from the National Museum, V Hotel Bencoolen features an outdoor swimming pool, elegantly furnished guest rooms and a 24-hour front desk.
Score from 1588 reviews Review score
Operating a 24-hour front desk, YMCA @ One Orchard provides comfortable accommodations with free Wi-Fi access throughout the property.
Score from 65 reviews Good
Good and quiet location
Dirty bed linen, hotel amenities were given only for 1 guest, even though there were 2 of us staying in the room, no bottled drinking water was in the room, even in minibar it was absent. Shower was broken, only after calling Front Desk, it was fixed. All of this indicates poor quality room control. Also management should be more generous, and at least provide bottled drinking water and wifi for at least 2 devices (now they provide access only for 1 device per room).
Staff Housekeeping Most of them did not understand english and it was really hard to communicate
Bad room service and no luggage transfer to the rooms. Also no water bottles provided for drinking.
The place is quiet..
the staff is not friendly and didn't offer an assistance.
Poor facilities and staff service
Location, staff and Cleanliness
Size of room.
The life, safety and the room itself. There was provision to keep our things after vacating the room. Thats a good one.
The wifi connection was not proper. The pool needs regular cleaning or something must be done to keep the birds away from the pool.
No staff to carry our bags too bad,,,,,
The reception staff helping me with local queries
Everything, bad value for money, ants in the room, small room with some smell, temple bells waking me up, no room service, bad soap and shampoo... Bad towel...
Cleanliness Size of the room
Not even water bottles were provided Wifi to only one user at a time Towels had to be requested for No Breakfast for the room booking Wouldn't even refill the coffee packs
Shower hose was leaking .. stinging toilet.. very worst hotel I have ever stayed ..don't get tempted by pictures..the podium block is very worst
The one senior guy at the reception, very kind and polite.
The staff at the reception did not know what to do and always kept referring to the senior old guy. The hotel is not clean and all furniture looks old, starting with the lobby. The room didn't look that good either, first room had ants all over the place, sink, toilet, phone and bed over head board. They gave me another room (premium) at no extra cost but still wasn't exactly premium. Furniture still looked old, phone dirty as if it was never cleaned. Elevators very busy in the morning. I stayed 1 night out of the 3 I reserved.
* Staff argues with guests all the time. This happened with me, and also I witnessed their arguments with other guests. * They "include" free-internet in all rooms, but on my checkout day they didn't give me the password. So I spent my time until 10am (check-out) without access to free internet. I had to buy internet. * Beds and comforters are uncomfortable. * Mould near 1 bed due to shared glass wall of bathroom. * Cockroaches in the bath room. * I tried to pay for 1-day and cancel the 2nd day to move to a better hotel, but the hotel manager told me that they will charge me for 2 days anyway. * Room service virtually unavailable. * Their reception area looks like a 3rd world country's zero-star hotel. Stenching, with no lobby where I can entertain my business guests.
Location and room
Attitude of reception staff
1) Complaint is only entertain a day after. 2) Water pressure is very very poor. After complaint, hotel still doing nothing. 3) Rate is absolutely expensive but without any breakfast offered. 4) Staff are not friendly enough and very sarcastically spoken. 5) Air conditioner is not individually control. 6) Looking help from concierge for a taxi but not helping. 7) To get a free internet (that already included in room rate) is to difficult.
Nice location and nice hotel
But rooms are very far from reception. When we are asking for the extension for 2 more days they ask us to contact the agent. We asked agent Number, reception people ask us to find ourselves. This is online booking. so did not extend and found other hotel.
execellent support from front desk staff,
nothing to comment as no compalin
Reception Staff was very rude and careless. Just remove the Reception Staff and recruit enthusiastic people instead of those hopeless people. Room Service not available.
3 lifts from car park to podium block
To have atleast mineral water as complementary..
Pathetic attitude of staff..., lift access is painful as all ppl gets jammed in lift bcoz access card is not working in lift who bothers attitude of staff ? I was given room in which somebody had already checked in :-) will prefer to stay on singapore streets
Unprofessional staff. The beddings had stains. Staff are lazy and rude. They only give you the room after 3pm
Frequent problem with swap card to open room or at lift. After paying for 3star hotel no facility of free internet. No good response from staff for the requirements.
1. The room was spacious and clean. 2. The security system to go up to the room floors was good. Only room guests can go up.
1. The wifi connection was not strong. 2. The guests in the other rooms on the floor were noisy. My rooms were 417 and 419. 3. The T.V. channels were very limited. Should have at least one movie channel
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