Grand Park City Hall  

It's clean and central, easy to get anywhere in Singapore CIty. Lot's of lovely riverside restaurants and the exciting Clarke Quay just a short stroll away.

THE location is nice and strategic. But that's the only plus point

The service was extremely poor. Nobody answered our call to the front desk or room service. The front desk was only manned by a very composing and nice staff but she was overworked and alone. The management will have to speedily address these issues or lose out to possible repeat customers like me.

Attention of reception and staff in general old hotel but newly renovated, excellent location and for singapore excellent value for money ratio

Great hotel. Execellent Service. Loved every minutes of the stay. The kids loved the pool too.

Costs of Buffet breakfast was a bit high. Plus I had to pay for the kids meals as well.

Staff always polite Room clean and quite big Central for shops and Quay

Good room, well equipped.

Poor service at the coffee shop. Some light bulbs not working in the room. I called for repair, but I was told that if will be repaired tomorrow !! quality/price rather low, but can we find better in Singapore? Maybe not.

One block away to Raffles City shopping centre & mrt.

Old hotel. Some renovations going on and this caused quite a strong construction smell in the corridors. Hotel's entrance is on a small lane (not main road) so this makes it difficult to get a taxi on non busy hours. Free WiFi in lobby area only and not in rooms (inconvenient for iPhone/iPad users). Some housekeeping staffs don't speak English at all.

Price is much cheaper than Swissotel the Stamford Hotel(Stayed 2 days), location is very good n close to mrt and the shopping mall.

Good location - easy access to transport and within the city

1. High price does not include breakfast 2. hotel entrance is at a side lane 3. bad stench from clogged drain walking out of the hotel

Hotel room was not too bad but not so gorgeous. Our room was not available when we get there and had to wait around 2 hours.....we should have got in around 2pm. We asked front staff a few times when our room was ready they just said housekeeping was busy. After 2 hours they changed our room to let us in. The location was good but we always took taxi to go anywhere so if you don't use mrt, I don't recommend this hotel.

Check-in process was a breeze. Our room was very clean, spacious and comfortable. They were also gracious in accommodating our request for late check out free of charge and even waived the cost of buffet breakfast. Maybe it was hotel's way of sharing the joy of the Christmas season but it certainly left a good impression on us.

Room rate included buffet breakfast and wired internet which was a good deal when compared with Swissotel The Stamford at the same rate with nothing. Hotel is very close to smrt City Hall station and with walking distance to Raffles Centre business area. Close to Singapore river eating out area.

Hotel is due for renovation. Room size is small at its star rating. Bathroom is small and there was a rusty hole at the bottom of the bathtub, I wonder where the water would go, most probably causing mildows and germs underneath.

The staff is helpful and efficient. Room was comfortable e very well equiped. The food seems to be wonderful, yet I didn't taste it... It was only a single night. Location is very nice, near the underground and a walk distance from the marina area.

The bathroom was little in size, but comfortable enough. For the price, could have breakfast included.