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Grand Mercure Roxy Hotel
50 East Coast Road, Roxy Square, East Coast, 428769 Singapore – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this hotel was made on Aug 28 at 5:16 AM from Singapore.
6 Reasons to Choose Grand Mercure Roxy Hotel
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709 verified reviews
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Grand Mercure Roxy Hotel's staff speak: Chinese, Malay, English
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Golf Course (within 2 miles), Fitness Center, Massage, Playground
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and charges apply.
Free! Wired internet is available in the hotel rooms and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Shuttle Service (free), Airport Shuttle (free), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Designated Smoking Area
Chinese, Malay, English
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 12 years stay free of charge when using existing beds.
One older child or adult is charged SGD 60 per person per night in an extra bed.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Grand Mercure Roxy Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note that the hotel provides:
Free one-way shuttle service to Paya Lebar MRT Station:
Monday - Friday
8 am, 8:30 am, 9 am, 10 am, 10:30 am and 11 am.
Free one-way shuttle service to Marina Bay area, Esplanade and ION Orchard:
Saturday, Sunday and Public Holidays
10 am, 11 am and 12 pm
The hotel provides free 2-way airport shuttle services daily between 6:30 am - 2 am.
Based on 709 reviews
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I was on transit and had to catch a flight the next day. Grand Mercure Roxy is located near the airport plus it provides free shuttles to and from Changi. Love the staff, service and the comfortable beds.
Nothing to dislike.This hotel is also at a great location with shops and food stalls around the area
the staff at the reception was very friendly.
Nice buffet breakfast
I was embarrassed to be approached by more than 3x while having my breakfast and was allegedly told that my booking didn't include breakfast, when in fact I paid for an accommodation with breakfast, still they refused to believe before their eyes the printed booking that clearly said, 'with breakfast'. I found out, they assigned me to the wrong room or booking.
Good bed, big rooms, quite aircon. Nice contact with people from hotel.
Airport Shuttle athmosphere
a bit far away from the relevant shopping locations
Large room, bath, excellent breakfast
Location to our family for a wedding
My children sharing the bed. I had two, 1 ten years and 1 four.
Great size room and nicely refurbished. Close to all East coast facilities including beach. Convenient free shuttle to airport, running every hour.
not enough seating area in foyer. Breakfast too expensive.
All staff working in the hotel was helpful n very friendly, and excellent location
It may be almost last timing for breakfast but the restaurant was a little bit chaotic unlike last visit
The neatness and politeness of staff and location
like location , easy from airport to hotel ,night market just opposite hotel ..
Those eggs like omelet is very delicious
I have stayed here many times but this was my last time. There were a lot of changes but only to the building and rooms.
Staff Cleanliness Noise Poor service Price
The staff were very helpful and accommodating and the hotel shuttle to the airport was perfect after a long flight.
The rooms were very tried looking. This however, was a minor issue compared to the hair in the bathroom, pen stained sheets and food stained single lounge chair. This made my stay at the Roxy a big disappointment. Definitely not a 4 star stay.
Reception Restaurant (breakfast) Staff Concearge
Breakfast menu not impressed.
Always ready to assist with any requirement, transport arrangements, etc.
Inability of young Reception staff to respond without consultation to Management
The rooms were nicely prepared and well presented
I think checking in and checking out took a bit longer
The rooms where spacious and clean.The staff were very helpful.Also like the airport pick up.The wall was just across the road.
.The fridge was dirty. The TV didn't work for the first two days but was later fixed.
Only stayed 2 nights stop over from Europe, hotel clean, big rooms good bed. Great shopping centre across the road with great food eating places.
The buffet breakfast.... Relaxing by the pool
location to airport
Spacious room and well lit, comfy pillows and bed. Excellent aircon - quiet, just set and forget. Bathroom is very clean with sufficient disposables in attractive packaging provided. Really like the stylish hair dryer and classy clothes iron, and the well-designed no-fuss safe. There's even a well-built ironing table provided in the closet. Puts to shame more expensive hotels that treat such items and breakfast as optional luxuries. Full length wall windows. Swimming pool looks fun as kids are seen to enjoy it. Great thing is it is not crowded. Foolproof wifi, even ethernet cable provided. Even though breakfast is included there is food galore across the road with a hawker centre and a shopping mall that provides almost all your shopping needs. This hotel is truly excellent value. Quiet sophistication, minimal fuss, peaceful environment. Even the lifts and room doors exude that dependable sophistication: the way room key is used by just tapping should be copied by other hotels. I travel a lot and actually stayed in many hotel brands so I think you can never go wrong with this particular hotel. A toyota, a rolls royce or bmw? This hotel is a bmw. The "Superior" room size I stayed in is the best value you can find among the hotels in Singapore at 150 to 200 per night.
The bar fridge looks worn but still functional. Although I can see why shower heads don't come with lng hoses as they often break and cause flooding of bathroom floors, my wife wishes the toilet bowl comes with bidet system to compensate for lack of handheld spray nozzles. And if you have toddlers, be aware the room furniture all have right-angled corners and edges that pose danger to them. Although staff don't seem warm and friendly, at least they are not intrusive or uncooperative.
This hotel is ideal for travelers who wanted a relaxing stay away from the crowded Orchard and CBD area. In addition, the marine parade market and parkway parade shopping center is only a 5 minute walk from the hotel.
For travelers driving to the hotel, it may be a challenge to find parking lots at the hotel carpark. Luckily, the hotel offers complimentary parking for those parking at Roxy Square.
Great pool and excellent breakfast. Very accommodating for a young family with kids.
Took a long time for our bags to get to our room after check in.
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