InterContinental Singapore  

Generally the staff we met are friendly and helpful. Facilities in the room are good and clean. Amenities are quite comprehensive and satisfactory. Choices of buffet is sumptuous.

Althought everything in InterContinental give me a luxury experience, many of us don't feel restful. A good sleep requires a good bed. Out of the 4 rooms we booked, 3 of them the beds might need improvement, especially all the king-sized beds. All the guests in these rooms felt the bed concaved to the centre. I have requested early by writing to the hotel to request for one wheelchair friendly room and 3 twin-rooms and possible to check in at 12.30pm. Hotel revealed confirmation to make the arrangements. Upon arrival, discovered that all rooms are double-room instead of twin-rooms as agreed and wheelchair room is not available. Staff at counter was friendly to make interim arrangement which is for us to put up in 2 of the double-rooms so all my elderly and wheelchaired grandma can rest in first. Unfortunately, 1 of the room keys denied our access. Nevertheless, we thought it is interim so did not bother to go back reception to get it changed. We waited until slightly before 4.30pm and after numerous calls, then the wheelchaired room is available for us to check in. After all the long wait, we also decided to keep to the double-room and not changing. We have booked 4 club level rooms so as to enjoy the club lounge facilities. Leading into the lounge there are a flight of stairs which is very unfriendly for wheelchaired guests. If a slope to be installed next to the stairs, it will surely be much more user friendly.

Fabulous service and location. The staff was extremely helpful and went out of their way to be of assistance. The strength of the hotel is its staff and I would like to specially mention Annie at the front desk who was very cheerful and always eager to help. Your business manager actually unlocked the business center at midnight so I could get some printouts and when I apologized for the trouble he actually said very sweetly that it was his duty to help! Superlative service and staff are what makes this hotel a class apart and stand out from others.

The food menu was very limited and did not give a lot of choice for vegetarians or people who don't eat seafood. I had a very tough time making a selection as I am allergic to seafood and don't eat pork and almost all the dishes had either seafood or pork.

Good location

Reception staff and concierge services good. Other staff needs to be more attentive, too busy talking among themselves.

Bedding

Too expensive to dine

Its mostly quite place And,cleaning hotel with good servicrs

El olor a humedad en la habitación

对于像我这样去新加坡探亲的人来说，是不错的选择，离亲戚家较近，购物也方便，但没有什么惊喜之处，跟以前- 一样，酒店保养较好，但床垫太软，懒得去换，太麻烦了，而且前台没有中文接待有些不便

Proche du centre de congrès Suntec, style ancien et classique

Chambre assez mal insonorisée, aucune vue ni dégagement, petite piscine

Charming design, good service all round.

early check-in and extended check out

We attended a company conference here. Excellent staff. Great food. Very comfortable and well-staffed lobby sitting area. Intercontinental Club for breakfast was oustanding. Concierge was extremely helpful.

I believe they made a mistake pre-charging my credit card on a cancellable booking. However, they were very courteous in resolving the issue.

Location, beautiful room and building.

Great Location clean comfy

The workshop hall we were in has a very poor air-condition, it was very hot and I lost focus, the promised to fix but didn't