Swissotel Merchant Court Singapore

The good location at a walking distance to Chinatown, Clarke Quay, etc. and near the mrt station. Nice swimming pool and bar on the edge of the pool.

We were a bit disappointed by the overall impression: this hotel had been described as very good/high end but the facilities, rooms and atmosphere were not that high... Chosing this hotel for the purpose of reputation is not a good idea.

pool and spa, plus great location, helpful staff

Hotel was well located and opposite many restaurants.

There were smoking and non smoking rooms available however you could smell the cigarette odour in the hallways and around the lifts even though we were in a non smoking room. They need to implement a total non smoking policy for both the smell and the fire hazard. Also internet access was expensive. A shuttle service to Orchard road would be helpful for guests.

It was very quiet and wel equiped for our purpose. The room was bright and airy and very comfortable

Large colonial style hotel centrally located near Chinatown - close to Boat Quay and mrt. Relaxing atmosphere & courteous staff.

Brilliant location, next to shopping, nightlife and transportation. Lovely pool and spa. Staff very friendly and helpful.

Our bath leaked slightly, and the bathroom could do with a bit of TLC.

this room and breakfast very good

i dont have ,and i think this hotel very good

Nice superior room w/balony. Said it is an upgrade from standard - but as far as i've seen it, its the balcony that makes the superior. Friendly and helpful staff, "small" but nice pool area.

I consider myself more the budget traveller, i only booked there because the internet offer was way below the usual pricing. Jacuzzi only looks a like, its not even warm.

It was observed that the room was not cleaned properly. Three days the cleaners came but the floor was not vacumed. little papers on the floor was there for 3 days. The cupboards were filled with dust. Near the fridge, it seemed that the cupboard was not cleaned for a few months and there are stacks of dust around. the same goes for the cupboard where the TV is placed. The carpet needs to be shampooed.

counter staff at reception counter were not at all courteous. i was little surprised to note this kind of atitude at the entry point.i feel that they cud b trained to b more polite and courteous.

It's very closed to ClarkeQuay (night life core) and has a metro station really near. The pool is great.

The rooms are so little and the staff is not accetable for a 5 star hotel. the price is high so as minimum the breakfast should and internet access should be included.

The staff were polite friendly and quick to respond to requests re room service. I especially liked the Amrita reception staff who always had smiles and were willing to assist .

The shower has a intrinsic design fault where water splashes on the tiles ran down the side and formed huge puddle. The bath tub was very slippery when first stepped in at the end of the bath, the non-slip bath map was in place for the head of the bath ) hence and I fell bruising my knee.The Spare pillow case was unclean and had to be changed.