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23 Beach View, Sentosa, Sentosa Island, 098679 Singapore, Singapore – Show map
Excellent location – rated 9.1/10! (score from 826 reviews)
Rated by guests after their stay at Mövenpick Heritage Hotel Sentosa.
|Deluxe Double Room|
|Deluxe Double Room with Sea View|
|Deluxe Twin Room|
|Deluxe Twin Room with Sea View|
|Heritage Premium Room|
|Heritage Premium Room with Merlion View|
|One Bedroom Suite|
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364 properties in Singapore
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826 verified reviews
They speak your language
Mövenpick Heritage Hotel Sentosa's staff speaks: Chinese, Filipino, Malay, Indonesian, English
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Outdoor Pool (all year), Grounds, Terrace
Food & Drink
Restaurant, Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Air Conditioning
Chinese, Filipino, Malay, Indonesian, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
One child under 12 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 826 reviews
Value for money
Show reviews from:
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Score from 7809 reviews Excellent
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Score from 707 reviews Good
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Score from 430 reviews Very good
The whole stay
Polite staff,nice building structure,family feel
Small toilet,sub standard car park,would prefer a bigger room than the space outside the room (onsen area),poor sound proofing between rooms.
Attitude of staff Location Room
Veg food options, probably
Am a tad bit caught off that breakfast was not included in the rate that I've paid
The premium Onsen Room was fabulous..... love it very much ! Will come again.....
The hotel room was so luxurious and we just felt like staying in hotel the whole day! Staff was polite and professional and they gave a free anniversary cake as it was our anniversary! Overall excellent experience.
Excellent location. .stone throw from the mono rail..
They need to have wheelchair access while entering the hotel..It was extremely difficult to move around with the baby pram..
Staff helpfulness Location Value for money
The pool size No balcony
We stayed in the Onsen and we loved the room. The sheets were comfortable and the design was nice. Bfast spread with good enough for an international buffet. The hotel also tries to provide good service recovery. Rather good location at Sentosa as it is located just by the tram station.
We were not allowed early check in and via email, the staff promised us to give us another room should our room not be available. However, this message was not communicated to their frontdesk and we had to wait for them to sort it out. In the end, we checked in at the normal time. As our room was located near the swimming pool, we were disturbed by kids screaming and running along the corridor in the morning. As a Movenpick Heritage Hotel, I expected more heritage in the hotel or items relating to Movenpick as a brand. However, there was none.
The amount of foods was not enough for breakfast .
Free wifi, great location, clean room.
I booked standard double room and was upgraded to premium heritage room, really appreciated but the room is not sound proofing. I can hear the guests next door talking and guest upstairs moving chair and making noise on the floor, other than this, I am very satisfied with this hotel.
Service Plus was relatively efficient in handling our queries Received complimentary fruit basket Service staff were polite enough but not really friendly; doesn't go the extra mile to make customers feel welcomed/warmth. Bed was comfortable and pillows were fluffy. Air-conditioning was just right. Efficient check out and service provided by the check out staff was way better than the whole staycation. Went the extra mile to ask if we'd like her to call a cab. And walked us all the way to the cab when it arrived. Pleasant and very friendly staff. Unfortunately we were unable to see her name. Good location! Overall atmosphere (design, lighting and the onsen) of the suite was nice.
Stayed in the Premium Onsen Suite room no. 209. Check-in was at 3pm. Requested for earlier check-in but was unable to get it. We reached at 3:30pm however was informed that the suite wasn't ready. Instead we checked in at 4:30pm officially. No offer to give us late check-out even though the room wasn't ready, till we requested for it. Managed to get late check-out at 2pm. Was supposed to have complimentary Movenpick ice cream upon check-in however it was not provided until I called the front desk to check. As it was already very late when we remembered about it, they suggested we request for it upon checkout. Shower area had urine stench and facilities in the shower stall had several stains. Water pressure from the showers were very very weak. It took me double the time to wash my hair. I was highly annoyed since I've long hair and I had to stand there for ages before I could even wet my hair to begin shampooing. A packet of special bath salts for the onsen was supposed to be prepared but I had to call in to request for it. TV channels were limited. Variety at breakfast wasn't great either as compared to many other hotels that I've stayed at for my birthday, quality of food was just okay. Overall, it wasn't a bad stay, but it wasn't a memorable one either. I hope Movenpick can up their service standards.
The up grade rooms were just fantastic. The amenities covered all bases from a family point of view. The meals we had during our stay were very good, tasty and pleasent leaving you very content. All the staff were very polite and courteous, throughout the Hotel.
The only fault we could find was the with the timber flooring between the the vanity, toilet and shower was lifting. A maintenance issue. It would appear this is caused by water ingress from the shower. May I suggest this timber floor area be reviewed and be replaced with a hard surface similar to that in the shower and toilet.
I was concerned as to the price of your coffee. I think for coffee and water its very expensive...no need for that price, we are your quests, why would you need to kill the atmosphere of the hotel. Come on stand alone. Not all hotels work in this way...think.
Onsen suite, breakfast, Friendly staff, great location,
The rooms were fantastic and location excellent. Staff also very nice and helpful.
Would be nice to have a bigger car park. If you drive, there is a fear that there will be no parking space when you return. Car park is too small.
- Facilities in Onsen room were great - Great service from WOW bar - Centralized location
- Breakfast selection limited - Onsen room canopy could not retract fully. (What's the point of having it then?)
Everything is wonderful
Housekeeping team were prompt on request, they go all the way out to help. Good location with easy access.
Restaurant staff lack service attitude, not proactive.
The staff are nice and friendly. The hotel is pretty with a combination of historical and modern style. Quite cosy and the room size is good.
The swimming pool was suddenly undergone maintenance on our second day of stay while we were not informed on our arrival. Without the swimming pool, the value of the hotel dropped. And it ruined our plan a bit.
the service at Mövenpick Heritage Hotel Sentosa is excellent even help me to deliver the special wedding anniversary surprise to my beloved wife which I requested
the think I didn't like is there no halal restaurant. if movenpick heritage hotel sentosa had a halal restaurant I'm sure more muslim from around the world would definitely stay at the hotel
Great location. Super convienient which the mono rail just next to to door step. Beautiful heritage property where the signature Merlion right at the main entrance.
The location was wonderful right in the heart of Sentosa island. Everything within walking distance. Our room was lovely, with nespresso machine and complimentery tea also. The shower was separate from the toilet making it easier if you're with someone, you don't block the bathroom. Our room had a hot tub which was magnificent! They met all their promises. We got a newspaper daily. The swimming pool is great and the smell of the whole hotel was just wonderful.
Highly recommended cos' the excellent location and leisurely hotel. Friendly staff, Jayden at reception.
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