Perak Hotel  

Overall friendly staff

Aside from the lack of elevators, which can be a huge problem for guests with medical conditions or disabilities assigned rooms on the top floor; I’d say the biggest problem with this hotel is rats. I stayed with my wife and four little kids at loft b; an open attic-style space, billed online as a “family room”. With low-sloping ceilings, I bumped my head quite a number of times, while trying to stand up straight, or to find my way to the bathroom in the middle of the night. Right from the outset, we noticed that more than half the closets are filled with very old and dusty dossiers, folders and files dating back to as early as the 1980s. We suspected they might house few insects, and did see an occasional cockroach here or there. But, the drama reached an all time high just as we were getting ready to go to bed for our last night at Perak. We saw a little mouse cruising freely between the cabinets and the kitchen. All attempts by the night shift manager to catch it failed, and so did the two sticky mouse traps he left behind. Despite staff apologies, and the 10% discount off our checkout bill on the next morning, we didn’t feel adequately compensated for the lack of sleep, and wrecked nerves just as we were getting ready for our flight. Hotel management can do future guests service by honestly advertising room conditions & capacities, and by doing a better job fighting rodent and insects infestations.

Staff were friendly, really knowledgeable and the rooms were ultra clean! Just perfect!

It is very close to a mosque so be prepared for the call to prayer early- ish in the morning.

The staff at the hotel was very friendly and accommodating. Upon realization that we were there on our honeymoon they upgraded us to a Superior Double room. The rooms were decent sized with nice linens. Everything was clean. The breakfast was tasty with a decent selection of items. The hotel was in walking distance to the Little India mrt station.

It isn't so much a complaint as a warning that the hotel is located near a mosque so if you aren't used to the early morning call to prayer it make awaken you (but it sounded beautiful and added to the whole experience).

Design, cleanlyness

No window, bureaucratic staff, overpriced, poor breakfast

Good location (Little India); reasonable price (for Singapore), charming style, good breakfast buffet

Modestly clean, infrastructure a bit dated

Very nice and clean family run hotel in Little India very close to metro station. Staff extremely friendly and helpful. Good value for money

Rooms on the ground level have shutters closed and are quite dark. So try to get room upstairs.

I enjoyed the Little India District

There were thousands of small bugs in the tiny, cramped room. I thought it was very expensive for what you got. The beds were small and hard, the pillows were like large stone boulders. The toilet leaked so the bathroom floor was always soaked. The room was very noisy at night.

The staff in particular the desk clerk Alvin, who was incredibly attentive and friendly.

Noise outside due to location. Dirty towels and bed sheets. No proper wifi in the hotel room and the Internet often didn't work.

Convenient location, easy walking distance to two mrt stations. Historic Little India location has a lot of character. Friendly staff, simple basic breakfast included. Free wifi in public areas and some rooms.Room was small with good wardrobe but lacked shelves/drawers. Reasonably quiet air conditioning.

Rooms are a bit small and basic but the price reflects this. No lift so if you happen to be on the upper floor this could be a problem. Very limited choice of tv channels. Some rooms have obscured and fixed windows.

Not much. Breakast okay.

Deposit paid was not taken off the bill at the end of stay. Had to pay again in full and the deposit refunded separately hence with fees and exchange rates left aud15 out of pocket. Hotel didnt want to know about it. Expensive for what it is.

Cosy hotel, well located.

The absence of a window was well disguised, but at the end, we didn't miss it, and the room had a skylight.

Tired but friendly, clean and relatively cheap hotel that is well located in the centre of Singapore.

Couldn't see out of the windows. The Mosque call to prayer.

The hotel is in little india which is easy to go to the centre with the subway. The breakfast was just ok, nothing especial. One of the employees was very nice.

We had a problem in our bathroom with the toilet which the employer said it was fixed but in the end it wasn'T. It was not so good. The price quality from the hotel is not so good, but Singapore is expensive so you can't get better prices.