Shangri-La's Rasa Sentosa Resort & Spa  

View from room looking over resorts pool and beach.

Monkey's on balcony

I liked the room, the beautiful view, the staff and the lay-out of teh hotel

the exhorbitant prices for food and drinks

Location, staff were friendly, hotel was clean.

Hotel Does not deserve 5 stars. Rooms too small, furnishing tired, breakfast could be better, ac in lifts faulty, broken plug on iron, etc. Taxis took too long to arrive, this could better managed, ok for a 3 star hotel at s$150 per night but not for a hotel charging s$400 and claiming 5 stars.

Nice friendly place

We wanted to relax in the beginning of our holiday and this was a good spot for it. Sentosa was a good place for couple days, things to do and see.

Pool was quite crowded, but that's something to expect from family resort. Barnacles restaurant had closed which was bummer.

We were given a free upgrade to a seaview room as it was a our anniversary.To top it off,there were cakes and pastries in our room as a surprise anniversary present. The staff was all very friendly,all smiles and ever helpful. Its also very kid-friendly and our son enjoyed himself at the slides very much.

NIL.

Lovely hotel with fantastic swimming pool, nice beach and extremely delicious food.Fantastic sea view from the balcony

Walking distance to all facilities to have fun. In the middle of a beautiful tropic jungle. Only 10 minutes to the city centre with taxi. Free tranportation in the island. Exceptional breakfast. Big and clean pool.

Internet should be re-checked.

Bad customer service especially from Chinese staff front liner. Didn't say greeting while check out time n not smile. So racist. Very very dis pointed.

1. Location 2. Pool

1. Had to queue for b/fast. 2. Should be a separate b/fast section for people without children. 2. B/fast area was like a kindergarten. Kid running around.

Location , free shuttle to Vivo City and the Breakfast

I Asked for an empty cup of champagne and they told me that it would cost me $ 5

Location Clean, room cleaning is excellent

Stuff does not care, give wrong explanations on simple questions. I complained about very bad breakfast service ( you should stay in line half an hour, the buffet is half-empty by then etc.) almost no fruits available

Comfort, staff,

Borrowing glasses for wine charge 5 dollars, funny

Rooms were very nice. Accessibility to Sentosa is good either walking or using shuttles. Staff was friendly and helpful.

Pool area is undergoing construction, but still usable. Breakfast was very crowded and food was not replinished quickly.

Lovely setting, great view

Room is expensive, and poolside drinks

Service and the location

busy check-in during Easter holiday

the atmosphere at the hotel, breakfast

it was a little pricey

Lovely hotel with excellent facilities and very family friendly. The pool was lovely and great kids club.

The restaurants were quite expensive.

Swimming pool was very nice. Room was recently renovated and felt new.

Crowded breakfast room

Attached beach front, will be good if it couples with more activities around the beach area.

This is an hotel to die for, dont miss it! They go the extra mile........

I loved the stay at Shangri-La Singapore

Drinks price quite too high. Thats what makes us spend

Breakfast was fantastic ! The pool is very child friendly and staff make the kids feel @ home. Just a stones throw away from the beach. The whole resort was a fantastic place. Shuttle bus is a help to get onto the island. Staff were very helpful with the kids, we had a 6 month old and so needed plates, things warming up, steriliser ect.

Spa was a little over priced, but for the convenience we used it. Booking.com got my name the wrong way round on the reservation, make sure you call in advance of stay to confirm and get their booking number.

The swimming pool is very good. The view from the balcony is beautiful and the lounge chairs are comfortable. The breakfast buffet is not bad. All of these make you pleasant on vacation.

The facilities in room is on the average. The stains on the carpet are so conspicuous as to make everyone sick. The hotel rates is unworthy.

Staff friendliness, efficiency. Standards of service. Facilities

Stayed at weekend - exceptionally noisy, articulay pool area