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8 Sentosa Gateway, Sentosa Island, 098269 Singapore, Singapore – Show map
|Special Offer - Deluxe Double or Twin Room|
|Special Offer - Deluxe Family Room with S.E.A. Aquarium Tickets and Dining Credits||
|Special Offer 2 - Deluxe Family Room with Multi Attractions Package|
|Deluxe Double or Twin Room|
|Deluxe Family Room||
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1457 verified reviews
They speak your language!
Resorts World Sentosa - Festive Hotel's staff speaks: Chinese, English
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Outdoor Pool, Terrace
Golf Course (within 2 miles), Snorkeling, Spa, Massage, Casino
Food & Drink
Restaurant, Bar, Snack Bar
Wired internet is available in all areas and costs SGD 32.10 per 24 hours.
Free private parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Air Conditioning, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged SGD 82.39 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 1454 reviews
Value for money
Show reviews from:
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Score from 9156 reviews Excellent
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Score from 992 reviews Review score
Long Que during check in
Location and accessible
During Check out, difficult to get in touch with staff to organise the baggages.
3rd bed in the room. Family friendly
Needs gym Internet is so expensive
1.loft bed for children 2.delivered the cake as requested
1.should allocate higher level for families and lower level for groups
First time stay at hotel in rws. Was quite satisfied with the service. Hotel allowed early check in and late check out which was appreciated by family with young children.
Booked rather close to stay date which ended up paying $600+ for 1 night stay. Would have stayed 2 nights had the rate been cheaper. However still enjoyed the staycation. Would consider this hotel when the rate is cheaper next time.
Convenient location and comfortable bed.
Room for improvement on services provided by counter staff. Don't feel warmth and welcome. Should give customers the 'wow' effect....
Cleanliness is not up to standard
Location and availability of bunk bed and sofa bed only.
Lack of free Wi-Fi. This is a basic feature in all hotels nowadays. TV was spoilt and had to be repaired. Housekeeping staff should have checked before handing over room. We wanted to borrow fork from in-room dining only to learn that we had to pay $5. Not acceptable as we paid good money to put up in your hotel. Lastly, bar fridge was totally empty. Disappointing.
The location as it is near to the major attraction, the forum is near with list of eateries though only a few of halal food
The bed is quite uncomfortable and maybe more vending machine with drinks to be provided
Paid so much but doesnt come with free wifi. so disappointing
We got the deluxe room with twin single beds. Check in was really fast and house keeping was efficient too. Definitely recommend it.
the ambience and cleaniness
the check in staff not inform that i need to request the parking ticket every time i want to exit from the car park during stay
Our children love the kid pool! We will return for another staycation here!
The comfortable size of the room with good balcony view of sentosa.
It will be perfect if there is cafe at the lobby with pro-family facilities.
Service recovery by Manager Fiona after my complaint on RWS website -- immediate feedback Hard to compete with the many hotel options available in Singapore unless one really need to stay at RWS Bed is comfortable
1 hour standing in queue to check-in at 3pm -- never waited so long for check-in before in my life. I really hope the management will take a more proactive approach to alleviate such possible situations. Perhaps staff could have offered queue number system, snacks and drinks during the wait. Additional manpower should be temporarily deployed to help -- i.e. 2 staff per counter or set up of additional counters temporarily. Breakfast at PappaMia (lobby's cafe) is not nice -- should have taken other options available near the casino. Dinner/lunch at cafe is ok
The counter staff is friendly
Poor room service long waiting time and need to make several reminder calls , example just request for toilet roll it took more than 45 mins to bring to the room & also there was no meal menu inside the room, when request for it also took a very long time to bring to the room ....and the cleaniness of the room is poor ; long waiting time for room service meal..
i really like the room beds that is really well designed for family retreat which had comfortable space to sleep and play.
The finishing of the flooring of the room felt uncomfortable. It always feels sticky like its unclean.
Very friendly & warm staff, even amidst heavy crowd at check-in. Loved the family room with the additional sofa bed & loft bed!
Lack of transportation to other parts of sentosa... There should be a complimentary tuk tuk / golf cart service to take hotel guests around sentosa.
Availability of family room
Balconny too big while room a little packed
Kids loved the hideaway bunk bed. There is a 7-11 within walking distance to buy snacks and drinks. Give your room at certain restaurants (like Palio) for a 20 percent discount.
They make you pay for wifi.
The room has a very comfortable feel so staying there was relaxing.. Front desk gal was professional and friendly. Best thing about the room is there is a balcony..
I found that the furnitures in the room are not well maintained when opening doors can hear eeking sound like old doors my second day the lights went on and off like those in scary movie the service provided was so so some of staff r not very friendly and no smile looks so serious e.g when inviting cm to move to one side must ask politely with smile or cm has some queries when approach maybe can assist cm then asking cm to join the check in q i feel that the staff r not well train in service like SQ ( service quality) Pls provide better cm service hope to see the best next time
I lost before I get to the hotel. They need to make it clear way to everyone
+ poor breakfast, 26 SGD with one meat plate, others are vagetable. + ridicules Internet, 32 SGD for one device with one log on -log off time only. + dirty room, do not clean room daily
Promixity to USS