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8 Sentosa Gateway, Sentosa Island, 098269 Singapore, Singapore – Show map
|Special Offer - Deluxe Double or Twin Room|
|Special Offer - Deluxe Double or Twin Room with S.E.A. Aquarium Tickets and Dining Credits|
|Special Offer 2 - Deluxe Double or Twin Room with Multi Attractions Package|
|Deluxe Double or Twin Room|
|Deluxe Double or Twin Room with Pool View|
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797 verified reviews
They speak your language
Resorts World Sentosa - Hard Rock Hotel's staff speaks: Chinese, English
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Outdoor Pool, Terrace
Golf Course (within 2 miles), Snorkeling, Fitness Center, Spa, Massage, Casino
Food & Drink
Restaurant, Bar, Snack Bar
Wired internet is available in all areas and costs SGD 32.10 per 24 hours.
Free private parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged SGD 82.39 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 797 reviews
Value for money
Show reviews from:
Towering over the bay, this iconic hotel provides luxury with a rooftop infinity pool, 20 dining options, and a world-class casino. It has direct access to Singapore’s premier shopping mall.
Score from 8077 reviews Excellent
Festive Hotel is in Resorts World Sentosa, Singapore's first integrated resort and home to Universal Studios Singapore. It also features S.E.A.
Score from 1532 reviews Good
With panoramic views of the South China Sea, the smoke-free Shangri-La's Rasa Sentosa Resort & Spa provides a modern tropical holiday experience along Siloso Beach.
Score from 955 reviews Very good
Within Resorts World Sentosa, the luxurious Equarius Hotel provides spacious air-conditioned guest rooms with an iHome system and private balcony.
Score from 479 reviews Very good
the location is very convenient if you're looking to explore RWS. distance to city is great, only a monorail stop away. great staff, from the reception, key pick up and also doorman, very kind and nice.
not much really.
Room, service n facilities
Had to pay for Wi Fi - I can get free WiFi in a third world country but had to pay for it at the "Hard Rock Hotel Sentosa Island" unprofessional !
rate!! pool!! location!!
no wifi!! I think the sooner the hotel works this out, the better. I mean common, its the holy grail of travellers.
1) Big room and comfortable beds (one of our rooms was supposed to come with a king bed but we were given a queen bed). 2) Front desk was very helpful and attentive. We borrowed two umbrellas and one of the staff lend us his personal umbrella. 3) Request for extra blanket was promptly delivered. 4) Love the clean sandy beach and swimming pool(water was warm at 9am) -- my kids refused to leave!
1) I booked two connecting rooms and only one room was ready during check-in. Waited till 4.30pm and the 2nd room was still not ready! Thanks to the front desk, we were given a 3rd key to the first room so that we can venture out. 2) My booking for "Special Offer" was supposed to come with $300 entertainment vouchers per room. However, I was totally shocked when the front desk told me that my rooms didn't come with any vouchers! The nice gentleman at front desk called booking.com to clarify and he asked me to come back later after the system update the information. When I came back to collect the vouchers, only $300 were given. The front desk had to call booking.com again and I was once again asked to wait for the system to update before getting another $300 vouchers. Definitely a damper to the otherwise happy holiday mood. 3) The vouchers were given in $100 denomination and I was told to use the voucher before room check out. To our dismay, we found that many places do not accept the vouchers (my mistake not to check in advance on the participating outlets). In the end, we used them for buffet high-tea @ Starz restuarant ($200 for 4 adults and a child), tickets to SEA Aquarium ($100 for 4 adult tickets), tickets for shows($300 for 3 tickets).
Not enough lighting in rooms, to noisy in reception. In room dining for breakfast was a little expensive sgd 18 for an orange juice. The meal was Luke warm, very disappointing. No way is this a five star hotel...3 at best.
I liked location but bar that nothing else, reception staff were good but no other staff were helpful in anyway
The room was small and in need of renovation, swiming pool shut at 8pm it should be at least 10pm, extremely over priced for the room, service and facilities we will not return to this hotel again
Pool was amazing
Walls weren't cleaned had what looked like dried semen dripping down. Wasn't supplied with clean towels until I rang housekeeping twice before they did something. Service at counter was slack.
Room is large, comfy beds, great pools, friendly staff. I book the hotel at a great deal, will stay again. Breakfast a little expensive, but there are eateries near the resort for alternative.
No hanger in the shower, can be awkward during changing if with friends.
location is good
the scent in this hotel is terrible, from corrido to the room, its musty and smelly! The pool is full of people and cannot find one place to rest, no one assist you if you need help; the front desk staff is not very friendly too
Only entitled one carpark complimentary ticket for the one night stay.
bed is comfortable
check in time is too long cannot adjust temperature at room
Location was good!
We love the pool. It was awesome! Cant get enough of it!
The only thing I liked was the environment in the lobby was lively .
To start with the checki-in service.we waited almost an hour to get a room. The room was not very clean,the carpets was so old, the shower was so noisy.overall the service was ok.
The room is big enough
The lighting, it's a bit too dark
Nice Swimming, Great Environment!!
staff at the rock bar were brilliant, really attentive and engaged while you were at the bar location to all the attractions was second to none We attended the halloween night at univeral studios, fantastic is all I can say, the effort that was put in to the special effects and the actors were extremely real
Only the person in which the room was booked under was allowed to sign for the room bill, this was inconvienient
Facility, area and uniqueness of the hotel
My kids really enjoyed the pool and the slide at the pool.
They were carrying out renovation works on the other end of the same floor but the air still smells rather toxic (esp to my pregnant nose). I think they should have closed the whole floor if they have such works going on.
No free internet. Not much good food at hotel or near by.
Rude staff Lazy concierge service Worst room design ever Broken light fittings Smelly old rooms which are every poorly designed and even worstly lit. Lifts are hot and smelly Restaurant has poor quality food with limited choices
1. They gave us a room on a floor where renovations were going on and the smell of glue was over whelming and made everyone sick. No ventilation whatsoever. 2. They didn't have proper blankets for the guests and offered a couple of cotton pull overs which is a Shame. 3. Room decor is very poorly designed and falling apart. 4. Furniture is Not child friendly at all. 5. There is no night light and basic comfort items are missing. Over all. A very poor experience. Will never stay at any hard rock ever again.
Staff were amazing and extremely helpful. Great location with easy access to the mainland and the rest of Sentosa. Would stay here again. Loved it.
Food was below average and there was some sort of bug all over the entire bathroom
Food Sanity Food
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