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Resort highlights

Free parking

Activities:

Golf Course (within 2 miles) Snorkeling Fitness Center
Show map Resorts World Sentosa - Hard Rock Hotel

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Newest reviews for Resorts World Sentosa - Hard Rock Hotel

  • Chi
      Singapore
    August 25, 2014

    Swimming pool, decoration, bed

    Lifts are hot with smell, shower is weak.

    7.9

  • Frederic
      France
    August 24, 2014

    We very much enjoyed the pool with the sand beach. Our children had great fun playing and swimming. Also, thank you to the staff for the delicate attention to offer a bottle of red wine for our wedding anniversary.

    While the room are nice, the cleanliness could be improved.

    7.5

  • Liang
      Singapore
    August 13, 2014

    room service

    7.9

  • Jeffrey
      Indonesia
    August 13, 2014

    All of the facillities and location is very good, near from all entertainment and food.

    We been waiting for checkin for almost 2 hour before we get our room

    9.6

  • Dean
      Singapore
    August 12, 2014

    We booked this hotel mainly because it's close to Universal Studio where all the fun is, and of course for the swimming pool too. We have been to Hard Rock in Penang and we enjoyed our stay very much, so we thought this Hard Rock will not be too bad compared to it.

    The room isn't kids friendly. No place for drying wet bathing suits. The toilet doesn't have spray hose. The wardrobe door dislodged and almost fell on our son. The front desk quickly sent over maintenance men to fix it, though no apology was offered. No we won't come back here. Sorry.

    6.3

  • Lim
      Singapore
    August 10, 2014

    Nothing

    No comment

    5.8

  • Anonymous
      Saudi Arabia
    August 9, 2014

    The facilities around the hotel

    The variety of the breakfast bar

    10

  • Angie
      Australia
    August 9, 2014

    Close Clean Tidy Staff

    No wifi Expensive to connect to wifi as it is per device No doors on bathrooms

    8.8

  • Anonymous
      Hong Kong
    August 7, 2014

    Location of the hotel.

    The service is not satisfied. The staff is not helpful.

    5.8

  • Chih
      Singapore
    August 6, 2014

    1. Nice swimming pool and relax surrounding. 2. Friendly receptionists. 3. We were given high floor corner room.

    1.In the bathroom, quite a number of mosquitoes appear at the corners at night time. 2. The hotel lobby presents the image is a low class hotel.

    6.3

  • Jennifer
      Australia
    August 4, 2014

    Location Service comfort Cleanliness

    10

  • Sipho
      Mauritius
    August 3, 2014

    The room was very modern and clean

    No free wifi and no proper explanation on the "free entry" tickets to Sentosa.

    7.9

  • Anonymous
      Australia
    August 3, 2014

    Friendly staff and central location

    Rooms were clean but the grout had inbuilt mould which looked horrible even though hey were clean

    7.5

  • Alan
      Singapore
    July 31, 2014

    Quiet conveniently located...but can improve on signage..

    Room was not up to expectation..bathroom pipe were rusting..not well kept as what think a 5 star hotel should be

    5.8

  • Michelle
      Singapore
    July 31, 2014

    The beds and the pull out bed too

    The lamp above the pull out bed.

    7.5

  • Sim
      Malaysia
    July 30, 2014

    Convenience and within working distance

    (1) No free Wi-Fi (2) Air-con too cold and can not control the temperature

    7.1

  • Philippe
      Singapore
    July 30, 2014

    -location -staff very helpful and nice -room as comfortable size - fruit in the room everyday

    - if you get a room at the edge of the hotel...need to walk a lot from the lift - normal room has no bathtub if you like it better check before - bit pricey hotel... but one would say because of the location?

    7.5

  • Anonymous
      Australia
    July 26, 2014

    Great location Fantastic pool

    No free wifi Asked for a drinking glass in room & had to pay for it No chairs on balcony

    8.3

  • Sudhir
      India
    July 25, 2014

    Just the name and location

    For such an exclusive property no free wifi was like a shot in the nuts. Even tea vendors in Bali have free wifi. That was the first shocker. Most good properties have a breakfast thats served in your room. No option available of that kind either.

    5

  • Gregory
      Australia
    July 25, 2014

    the location was fantastic

    some staff were extremely rude, I was ordered to buy a sim card so the receptionist could ring me to tell when our room was available. Our room when we finally got to it stank of cigarette smoke, once we activated the air con it slowly dissipated.

    6.7

  • Ang
      Singapore
    July 25, 2014

    NOTHING

    There are budget hotel that have better quality rooms.Room are really cheap looking.

    2.9

  • Liew
      Brunei
    July 24, 2014

    There nothing sprcial comeny

    That very back service no free wifi for us stay in hotel . I hv pay about s$430 aslo that not free breafast . Not more next time will stay again . Too bad

    6.7

  • Muhammad
      Pakistan
    July 24, 2014

    Location is good, nice decor & clean.

    check in time is very late & Wi Fi internet is very expensive so will recommend not to use it.

    7.9

  • Anonymous
      Hong Kong
    July 24, 2014

    Disappointed. Reception staff is not responsive in following up defect in the room's toilet. With chasers by 2 calls and 2 face to face negotiations which spent for almost a hour, I got change room finally. The point is the staff chatted me by saying she could not approach her senior but after repeated chasers, she can do it. All are very disappointed n the course of negotiation is annoying.

    3.8

  • Anonymous
      Australia
    July 23, 2014

    Pool area was lovely although difficult to monitor young children due to size. Proximity to family based activities. Ease of access to city centre via express train. Free entertainment such as light shows at fountain and on promenade.

    Difficult access to pool area. We had 3 in our room and constantly had to request 3 towels from housekeeping. Room temperature was freezing cold.

    7.5

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