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8 Sentosa Gateway, Sentosa Island, 098269 Singapore, Singapore – Show map
|Special Offer - Deluxe Double or Twin Room|
|Special Offer - Deluxe Double or Twin Room with S.E.A. Aquarium Tickets and Dining Credits|
|Special Offer 2 - Deluxe Double or Twin Room with Multi Attractions Package|
|Deluxe Double or Twin Room|
|Deluxe Double or Twin Room with Pool View|
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Resorts World Sentosa - Hard Rock Hotel's staff speaks: Chinese, English
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Outdoor Pool, Terrace
Golf Course (within 2 miles), Snorkeling, Fitness Center, Spa, Massage, Casino
Food & Drink
Restaurant, Bar, Snack Bar
Wired internet is available in all areas and costs SGD 32.10 per 24 hours.
Free private parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged SGD 82.39 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 832 reviews
Value for money
Show reviews from:
Towering over the bay, this iconic hotel provides luxury with a rooftop infinity pool, 20 dining options, and a world-class casino. It has direct access to Singapore’s premier shopping mall.
Score from 8533 reviews Excellent
Festive Hotel is in Resorts World Sentosa, Singapore's first integrated resort and home to Universal Studios Singapore. It also features S.E.A.
Score from 1499 reviews Good
With panoramic views of the South China Sea, the smoke-free Shangri-La's Rasa Sentosa Resort & Spa provides a modern tropical holiday experience along Siloso Beach.
Score from 979 reviews Very good
Within Resorts World Sentosa, the luxurious Equarius Hotel provides spacious air-conditioned guest rooms with an iHome system and private balcony.
Score from 521 reviews Very good
Check in time can be made more efficient. Had to wait in line for 30minutes.
Bathrooms without doors. Pullout bed not comfortable. Late checkout not allowed. TV did not work.
1)charge $5 upon request for cutlery 2)only 2 complimentary parking ticket provided for hotel stay 3)charge $30+ per day for wifi services
Love the location as it was easily accessible to all the places of interest, restaurants and the sentosa express. Helpful and polite staffs.
The bathroom layout is not for people who value privacy as there's no door to it although there's door for the toilet & shower area. This was not a big turn off for me as I was staying with family but it might be for those who travel with friends.
The service at the counter was perfect! Their smile really worked out perfectly for us and the family, it was an unforgettable one. And other things we like is given comments as above, we would really love to know the brand of the bed and where we could purchase it. The environment is very comfortable.
It would be better if the price is lower, that's all. Nothing we didn't like overall.
Bed was good and room was clean, pool is great for children.
Breakfast was poor. Although situated at resort world you will get much more value for money at the older resorts on the island away from it. Transport on Sentosa is good so even with children that is what We will do again next time.
Short walk to so many restaurants and shops Pool is amazing Really nicely decorated room
The cleanliness is superb..
Some PRC staff needs to be better trained in the English language, although they do their job well.. there are some PRC staff during breakfast at Starz Restaurants can do better in service delivery as they can appear rude in front of guests.
I have to pay $5.00 for them to bring us whisky and wine glass. This is ridiculous as most hotel provide them for free.
We were disappointed with the service standard in this hotel. 1. The staff advised us that we could walk to Adventure Cove to buy swimsuit for my daughter without paying admission fee. However, this was not the case after we trudged all the way there with 2 kids in tow, we were turned away. Poor knowledge of services. 2. I had to request for extra blanket for my extra bed. Not provided in the room when they made up the bed. 3. The staff remarked in shock when I requested for extra 6 hangers. I found this extremely rude. I do not think what I had asked for was too much. Better awareness of tone of voice is much appreciated in serving your guests.
But the service is very good and toilet is clean. Definitely would go back again.
The bed is too soft.
all from check included hotel its greats
Overall the hotel is good and the swimming pool is fabulous.
Staff could be more attentive and friendlier. Could be more approachable. Comparing to staff at Festive Hotel and Equarius, they fair in the welcome approach for guest.
Good location - close to USS, shops (with a couple of Halal restaurants), monorail. Trendy decor Friendly staff Family-friendly Awesome swimming pool Lovely toiletries
No free wifi in rooms - SGD5 per hour No bathtub Limited TV channels Ambient lighting in rooms and public areas a bit too dark for my liking. Limited buffet options at Starz Restaurant.
Tacky interior decor
Ambience and environment of hotel room.. Front desk staff was friendly and helpful
I was requesting complimentary cake through email to the reservation department to be serve to the room upon check in. However, I was being given another email link to send email to the room service to request for cake instead. As a 5* hotel, i believe it would enhance the guest experience Even more if the guest do not have to contact email by email themselves.
Staff was excellent. Comfortable bed
Scuffed chair.. No free Wifi Empty fridge Limited TV channels to view. Black. dark, interior
ambience and comfort of the hotel location with fun variety of leisure activities that we can choose from Staff are friendly and approachable Request for something special to celebrate wedding anniversary was met with a 'Happy Anniversary ' cake. Thank you;)
chair at dining room looked worn out due to wear and tear halal food not served as an option in the dining menu
Staff are friendly and room service is good.
Drinks service at pool was poor, order didn't arrive. Beach area had some bits of rubbish and broken glass.
The internal swimming pool.
The design of the room
very expensive for the money limited in-room dining options sub standard rooms noisy when i checked in they was renovations going on 4th floor (non smoking) and i had to move to the 5th (smoking) paint smells and noise from workers. They have a strange way for rooms access, two lifts that are located in the middle and it takes a long way to walk to the room
Staff very friendly..nice place for staycation and we have surprise anniversary cake from the hotel management.appriciate it...totally awesome
The whole experience staying at Hard Rock Hotel was very comfortable and refreshing. The room was simple but posh with comfortable bed and essential needs provided for the guests. We totally enjoyed the experience and will be back again!
It used to be a classy hotel that pampers customers. Now it's like a "budget airline" where its low class image disgust me.
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