Hotel Royal @ Queens  

The location is the best asset, just a few step to brass basah MRT & sbus stop, also located beside the Singapore Art Museum. The bed is comfortable not to soft but not hard either just perfectly comfort. Really really enjoy staying there :)

Central location, the pool and the staff.

For a well nourished Canadian, the shower was a bit small.

That they didnt have carpark complimentry for hotel guest.

The service at the counter was polite, accomodating and professional. I also liked the room as it was spacious for the price I paid for and the facilities like dvd player and wifi that came wit it.

The carpark. I drove to the hotel and the corners exiting the various car park floors were narrow

The hotel's location is excellent - a few steps away from Bras Basah mrt Station and of walking distance to Bugis Street (street shopping). It is also surrounded by a number of churches. Singapore Art Museum is also very near. I also noticed two bars - one just in front of the hotel, and one at the corner of the street. The buffet breakfast is nice and the hotel staff are friendly and hospitable. The room is reasonable and very comfortable.

Not much but the water temperature varies considerably, but with a little patience you will be able to properly set the right temp.

Accommodation perfectly suited our requirements. Staff were very friendly and helpful.

The bar didn't ever seem to be open on this and our last visit despite a sign saying OPEN. A cool drink upon arrival/return and whilst waiting for the shuttle would have been most welcome. Having to go back out after returning to the hotel and try to find somewhere for refreshment in the heat was not an enjoyable memory and I would think an economic loss for the hotel. The staff did inform us of an Irish bar round the corner with very cold air-con and very cold drinks this was excellent once you got there.

Very unhelpfull and unfriendly staff when we arrived and kept us waiting for very long. Was not helpful when asked questions. Since we were in a group of 5 the rooms were mixed up and not made up for the group of 3 in a the room. Food quality during breakfast was poor for a Singapore hotel.

The location is near the Bugis Junction Mall and the Bugis street where we can find many restaurant and many shops to buy souvenirs, shirts, etc. It is also walking distance to some museums.

1. We booked for the apartment because we needed the kitchen, but the hotel changed it without prior notification. If we know prior to our arrival, we can make better preparation. 2. some of the pillows are not smell good.

We like that your front door staff knew where to go and what to see. For first timers in Singapore this was a great help.

We had booked for 3 people but the couch bed was made up until I spoke to the manager.

We our family experienced a nice and very good ambieance in the hotel...the staff were very nice and pleasant... They have good buffet breakfast. It was accessible to bugis junction mall and surrounded with plenty of churches..the singapore art museum was located @ the back of the hotel....their price range is very reasonable together with buffet breakfast.....

My stay was excellent. Staff was very helpful. Location fantastic. The only problem I could think of is water in the shower. The temperature of water is not constant. In fact while you are showerin, irrespect of the time, the water can be very hot or very cold. This is about the only thing I can remember.

The location was great in terms of convenience to mtr stations and local sites, eg Bugis Junction, Litte India, and the city. The room was reasonable apart from size - I had expected a much bigger room given the discription given.

Negatives were as follows: (a) Room Size (b) Air conditioning was overly loud, which made sleeping sometimes difficult (c) Wallpaper was peeling and shabby in places. (D) Windows were grubby and difficult to see out of

I liked the location, and the front of house staff

We had an executive room and this was in very poor condition. The walls were marked badly and in places the wall pater was peeling off. There were no dressing gowns, and the room was very small. The breakfast was not good, and the staff unfriendly