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Newest reviews for Santa Grand Hotel Bugis

  • Cik
      Canada
    September 1, 2014

    Location and wifi were great

    Musty smells in the hall in front of the room. Standing lamps in the room are very dusty. Bad smell in the closet. Bathroom walls need proper cleaning. Towels are threadbare.

    5

  • Ahmed
      United Arab Emirates
    September 1, 2014

    Friendly environment, with excellent staff. Hotel and room was very clean. Excellent location near to MRT (undergroung train network) and near to Bugis shopping area. only 5-10 minutes walk.

    8.8

  • Dudley
      Australia
    September 1, 2014

    Staff friendly and help full

    Breakfast poor, beads need new natteress.

    5.8

  • Kenneth
      Malaysia
    August 31, 2014

    Great location, 10 minute walk away from Bugis MRT station. The hotel is very accommodating, the bed is very comfortable and clean. The staff is very friendly whenever we were asking for directions. They even have a swimming pool at the fourth floor. Very suitable for young couple, though it is a little bit expensive.

    The hotel Wi-Fi is abit slow. The breakfast buffet does not have much selections and not very tasty either.

    8.8

  • Hang
      Vietnam
    August 29, 2014

    Comfortable room, friendly staffs. The hotel is near Bugis Junction and MRT.

    7.9

  • Wendy
      Australia
    August 29, 2014

    Nothing was to much trouble for the staff. They went out of their way to ensure our comfort. Breakfast was extremely adequate. Bedding was very comfortable. Extra pillows were supplied when requested. Would Definately stay here again and would happily recommend others looking for a terrific value option.

    10

  • Anonymous
      Thailand
    August 27, 2014

    -location in front of the main street, just 3-4 blocks away from MRT

    -no bedsheet changed during 3 nights stay (anyway still clean)

    8.3

  • Anonymous
      Indonesia
    August 27, 2014

    Helpful staff, location

    Very hard bed, noisy A/C, dirt on walls of the room.

    5.8

  • Jo-anne
      Australia
    August 26, 2014

    The staff were very helpful, pool was great, especially after shopping in the heat. Bedrooms are smallish, but fine. good shower, good value breakfast.

    Musty smell of passage carpet, typical in this climate

    7.5

  • Francine
      Philippines
    August 22, 2014

    Everything was great, the location, the staff, the charming little rooms. The only downside is the fact that not all taxi drivers are aware of the hotel (but it is not an issue - atleast for us) :-)

    9.2

  • Sandeep
      India
    August 21, 2014

    - Excellent staff.. I cant praise them enough. You can approach the for any issues(even if not related to hotel) and they will help you out. Very pleasant and polite. - Location is near to bugis MRT. You can also easily catch Taxis from the front of the hotel as its in Victoria Street. - Breakfast is OK for the money that we pay. It can have more varieties though. -We stayed in a family room and the room was spacious - Excellent value for money.Just go for it.

    had water logging problem in the bathtub but staff quickly resolved this. Over there isnt really anything bad about this place

    8.8

  • Jihane
      France
    August 21, 2014

    Close to the station bugis

    Really expensive. It doesnt worth. The first and the last time.....

    4.6

  • John
      Australia
    August 20, 2014

    We really enjoyed the friendliness of all the staff. They were always friendly, very helpful and extremely polite. We also enjoyed very much the roof top lap/spa pool. It was pleasant to be in a small hotel so close to all the places we wanted to visit. We had a most enjoyable time and would stay at Santa Grand Hotel again.

    8.8

  • Darren
      Australia
    August 20, 2014

    Was well located near Bugis MRT. Had a decent sized shower. Staff were friendly, and helpful.

    The rooms need brighter lighting at night. Bathroom needs light near mirror, as it is difficult to see when shaving. Power point in bathroom needs upgrading for foreign shavers. No flannels provided wasn't good. Need more hangers for clothes.

    7.1

  • Idwansyah
      Indonesia
    August 19, 2014

    Swimming Pool, the Room(s), WiFi hotspot, Stategic place, Friendly Staff(s).

    Breakfast Room

    7.1

  • Anonymous
      Brunei
    August 18, 2014

    Everything. Well worth the money.

    It'll be better if they gave 2 card keys instead of just one.

    9.6

  • Richard
      Australia
    August 18, 2014

    Close proximity to train and bus stops. Helpful concierge and desk staff. Price included breakfast. Free internet and wifi.

    Not much storage for clothes. Bathroom was a bit dirty around where the floor meets the wall.

    9.2

  • Ana
      Portugal
    August 16, 2014

    Location, price, staff

    Smell of mold in the basement rooms.

    7.1

  • Lai
      Hong Kong
    August 14, 2014

    convenient location

    cleaniness of room can improve.

    5.8

  • Alexander
      Israel
    August 13, 2014

    Good service nice breakfast free wi-fi value for money

    Small rooms not much clean

    6.7

  • Chow
      Hong Kong
    August 10, 2014

    especially an elderly staff at lobby very sincere and helpful.It's rather hot in Singapore,when we come back from outside and sweating and tired.we take a rest on sofa,he gave us bottles of water which is not asked by us.

    always can hear conversations and knocking doors at midnight, so can't sleep well for three nights.

    7.1

  • Sigrid
      Malaysia
    August 7, 2014

    nicely located swimming pool was a good cool off the hot day and the pool area was clean. breakfast was nice, although almost everyday the same the room had everything we needed the staff were very friendly and willing to assist with tourist info

    the staff of the afternoon were more arrogant and not so well trained, they didn't have a lot of tourist information. the room was clean, but still a bit dusty on some spots. the breakfast was good, but could have more variation, not every day the same.

    7.5

  • Isaree
      Thailand
    August 7, 2014

    staff very friendly

    6.7

  • Marion
      Australia
    August 4, 2014

    The breakfast was an unexpected treat and of very high quality. The location to the MRT proved to be a special and cheap bonus. The pool was a welcome. The staff were very helpful and friendly

    Mold on walls in bedroom could be a health issue. Traffic noise a concern particularly when we asked for a room on the quiet side of the building.

    8.3

  • Anonymous
      Malaysia
    August 3, 2014

    Staff

    Facilities and hygine

    3.8

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