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Recently booked in Singapore
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Good,
Score from 38 reviews
“Hotel Staff was professional and friendly”
Mark,
Dickinson
Located next to One-North and International Business Park, Santa Grand West Coast offers rooms with free Wi-Fi and free local calls. It also has a currency exchange service and beauty salon. Santa Grand Hotel West Coast is located along Pasir Panjang Road. It is a 15-minute drive from Sentosa Island and Vivocity Mall. Modern rooms at Santa Grand are equipped with a flat-screen cable TV and tea/coffee making facilities. A fridge and minibar are provided. Safes are included. The hotel offers handicapped-friendly facilities and a business center. A self-service laundry area is also available. A daily Continental breakfast is available every morning at the hotel's dining room. Several local eateries are located within a 5-minute walk from the hotel. Hotel Rooms: 42, Hotel Chain: Santa Grand Group. Most recent booking for this hotel was today at 10:52 from Denmark.
General24-Hour Front Desk, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Air Conditioning ServicesBusiness Center, Laundry, Dry Cleaning
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Total Hotel Score:7.1
Based on 38 reviews Guest reviews are written by our customers after their stay at Santa Grand Hotel West Coast. |
Score breakdown
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Score filter |
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Yeo
Group of friends
Singapore,
Singapore
May 6, 2012
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The staff are very friendly. You received a 4 star hotel services though it us a budget hotel. will definitely go back or try other Santa grand hotel branch. hope that they can give 2 magnetic key instead of one upon request
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9.6 |
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Chong
Group of friends
Subang Jaya,
Malaysia
April 20, 2012
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I chosen santa grand hotel when i was in singapore. firstly, its located pretty nearby NUS which is the university that my friend went for interview. second, the hotel rate is quite reasonable over there. overall, my friend n me were satisfied about the hotel, the staffs were so helpful and polite. had a nice stay at there. definately is a price worth hotel. :)
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7.9 |
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Chatura
Solo traveler
Boralesgamuwa,
Sri Lanka
March 17, 2012
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Good hotel, specially for stay for events in nus, walking distance to nus, friendly staff, free wifi Rooms are small
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8.8 |
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Izan
Solo traveler
SUNGAI PETANI,KEDAH,
Malaysia
February 7, 2012
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Have many restaurants near the Hotel especialy offer the Halal food.
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9.6 |
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Jonathan
Solo traveler
Somerville,
United States of America
January 18, 2012
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Decent hotel, professional staff and close to nus, where I was working. Room was tiny. Was under construction during my visit. The included breakfast was very minimalist (eggs, toast, cols cereal or pre- packaged buns).
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6 |
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Nani
Group of friends
Tangerang Selatan,
Indonesia
December 21, 2011
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Nice place, and the hotel staff are very nice. I really enjoy staying there.
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7.1 |
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Mark
Solo traveler
Dickinson,
United States of America
October 17, 2011
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Hotel Staff was professional and friendly Horrible bed like sleeping on the floor very hard. Room way to small did not have enough room for my luggage. No iron board or alarm clock. Desk to small to work at and chair very uncomfortable. Not enough room in closet to hang clothes and only four hangers. Really ruined my trip to Singapore had to leave hotel because of poor conditions with the room and pain in my back from sleeping on the bed. Basically bed was a box spring with a very thin pillow top on top of the bed. There was no actual mattress on the bed just a small pillow top.
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5.4 |
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Gautam
Family with older children
Delhi,
India
October 10, 2011
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Location was good in calm and peaceful environment. Breakfast was only packed ready food from departmental stores. Fruits only apple. Bread was not there on the first day. Overall not satisfactory.
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6.3 |
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Zairol
Solo traveler
Petaling Jaya, Selangor,
Malaysia
October 7, 2011
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Location is good especially for businees traveller, near to jurong islang, and less crowd compare in the city centre The mattress is too hard, difficult to have a comfortable sleep.
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5.8 |
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James
Solo traveler
Perth,
Australia
August 11, 2011
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Good service and cleanliness can't ask for more. No complaints except the room size and comfort did not match the price. Also air Freshener smell was too strong.
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7.9 |
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Gani
Mature couple
Bandung,
Indonesia
July 2, 2011
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good service from staff, clean, wifi. the room is small. breakfast quality is poor.
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7.5 |
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Raffaele
Solo traveler
Dalseo-gu, Daegu,
South Korea
May 17, 2011
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Very close to nus - National University of Singapore. Nice staff and basic room services. Quite small room.
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7.5 |
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Lam
Mature couple
HONG KONG,
Hong Kong
May 12, 2011
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staff services at the counter
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7.9 |
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Aisa
Family with young children
Singapore,
Singapore
April 28, 2011
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The staff are friendly and nice. The people/persons in charge of cleaning of the room are trustworthy because on our first day of stay, I forgot my jewellries (diamond ring and necklace). I was so nervous when I remembered about it when we were at the mall. Luckily when we returned, it was still in the bathrom exactly where I left the jewellries. They cleaned the room and bathroom but they were not tempted to get my jewellries. Kudos to all the staff of Santa Grand Hotel West Coast! :-)
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7.5 |
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Liuyang
Solo traveler
常州,
China
May 15, 2012
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服务很好,有什么问题都可以请教职员。 一开始住的505房间真的有点小,特别是放了大床。感觉可以改成单人间。
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8.8 |
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Jan
Mature couple
Bennekom,
Netherlands
September 25, 2011
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Het enige waar wij van genoten hebben, is dat het dicht bij de National University van Singapore was, waar onze zoon studeert. Verder was de kamer wel keurig schoon. 1) kamer veel te klein; geen mogelijk om twee koffers tegelijk open te hebben. 2) bedden veel te hard 3) geen afscheiding bij douche; water komt dus op tolitet, in wastafel en overal terecht 4) ontbijt was in een ruimte die volop in verbouwing was
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5.8 |
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Cintli
Solo traveler
QUERETARO,
Mexico
June 17, 2011
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La locacion y la distancia de la universidad de singapur, atencion de los trabajadores del hotel Todo estuvo perfecto a excepcion de que la primera noche que pase no pude ni dormir debido a que habia una lagartija en el cuarto y hacia muchisimo ruido pues corria por todo el cuarto.
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9.2 |
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Dieter
Solo traveler
Pirmasens-Winzeln,
Germany
May 31, 2011
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Freie Internetnutzung im Preis enthalten, Bushaltestelle direkt neben Hotel Frühstück etwas karg, Lage etwas außerhalb, MRT nur über Bus erreichbar
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7.9 |
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Anonymous
Young couple
Switzerland
January 2, 2012
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Eigentlich einzig die einigermassen freundlichen Mitarbeiter. Umbauarbeiten im Hotel katastrophaler Frühstücksraum
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4.2 |
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Anonymous
Solo traveler
United States of America
July 6, 2011
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Their location which is close to nus. However, there are a couple of other hotels right next door. They gave another guest my same room key by mistake. Fortunately, I was in the room when they entered. They require id, which they photocopy, of anyone who goes up to your room. They asked this of the two business men I was with so if this is a means to restrict "ladies of the night" from soliciting in their hotel, then they should show some common sense with this policy. (I'm a guy too and we were all wearing business attire and carrying briefcases). Their continental breakfast is fruit (apple or orange), two kinds of cereal, hard boiled eggs, several kinds of packaged buns, coffee or apple juice.
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6.3 |
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Anonymous
Mature couple
Singapore
April 6, 2011
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The brightness of the room. It had windows and had natural lighting which is the only plus point of the room. Tap & other utilities in toilet not working
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5.8 |
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Anonymous
Mature couple
Singapore
May 6, 2012
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interior arrangement. Morning break first too little choice
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7.5 |
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Anonymous
Solo traveler
Denmark
February 13, 2012
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Morgenmaden var for simpel og uvarieret! Boede på hotellet i to uger, og HVER dag var morgenmaden den samme!
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4.6 |
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Anonymous
Group of friends
United Arab Emirates
June 9, 2011
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Proximity to my working place The room was extremely small with no place to keep the luggage. With queen size bed, there was hardly a place for one person to walk. There was leakage in the washroom. The walls of the rooms were dirty.
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3.8 |
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Anonymous
Solo traveler
Qatar
April 18, 2011
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Wifi Internet speed was good. I booked a non-smoking room. They gave a stinky smoking room without windows. I refused to take it and after 3 hours of waiting, they provided another room. Even though the room had a permenent smell from the carpet it was okay when you open the windows. Breakfast is too basic.
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4.6 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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