Santa Grand Hotel West Coast  

Nice friendly staff. Be sure to have a copy of your booking, as they had no record of the booking. Breakfast was simple, but ok. Hard boiled eggs, and toast or muffins, cereals, cofffe, juice tea etc. 12 channels on the tv. mini fridge, and complimentry water. The stay was pleasant and the rooms were quiet. A/C worked great. Booked for 5 nights, checked out after 4 as plans changed, and they were going to charge me for the last day...early checkout penalty...but was able to get the fee waived though booking.com. The place was fully booked so i am sure that was why they waived the charge. I would definately stay there again.

The rooms are incredibly small. There is about 1/2 metre of space around the bed to the walls. Laughably small,

Hotel Staff was professional and friendly

Horrible bed like sleeping on the floor very hard. Room way to small did not have enough room for my luggage. No iron board or alarm clock. Desk to small to work at and chair very uncomfortable. Not enough room in closet to hang clothes and only four hangers. Really ruined my trip to Singapore had to leave hotel because of poor conditions with the room and pain in my back from sleeping on the bed. Basically bed was a box spring with a very thin pillow top on top of the bed. There was no actual mattress on the bed just a small pillow top.

Nice place, and the hotel staff are very nice. I really enjoy staying there.

Location is good especially for businees traveller, near to jurong islang, and less crowd compare in the city centre

The mattress is too hard, difficult to have a comfortable sleep.

Their location which is close to nus. However, there are a couple of other hotels right next door.

They gave another guest my same room key by mistake. Fortunately, I was in the room when they entered. They require id, which they photocopy, of anyone who goes up to your room. They asked this of the two business men I was with so if this is a means to restrict "ladies of the night" from soliciting in their hotel, then they should show some common sense with this policy. (I'm a guy too and we were all wearing business attire and carrying briefcases). Their continental breakfast is fruit (apple or orange), two kinds of cereal, hard boiled eggs, several kinds of packaged buns, coffee or apple juice.

Proximity to my working place

The room was extremely small with no place to keep the luggage. With queen size bed, there was hardly a place for one person to walk. There was leakage in the washroom. The walls of the rooms were dirty.

staff services at the counter

Wifi Internet speed was good.

I booked a non-smoking room. They gave a stinky smoking room without windows. I refused to take it and after 3 hours of waiting, they provided another room. Even though the room had a permenent smell from the carpet it was okay when you open the windows. Breakfast is too basic.

The staff was extremely courteous and friendly. The room was spacious, clean and cosy. The timing of breakfast was convenient, between 6.30 am to 10.30 am.

Friendly and efficient reception staff. Good value for money.

Morgenmaden var for simpel og uvarieret! Boede på hotellet i to uger, og HVER dag var morgenmaden den samme!

Het enige waar wij van genoten hebben, is dat het dicht bij de National University van Singapore was, waar onze zoon studeert. Verder was de kamer wel keurig schoon.

1) kamer veel te klein; geen mogelijk om twee koffers tegelijk open te hebben. 2) bedden veel te hard 3) geen afscheiding bij douche; water komt dus op tolitet, in wastafel en overal terecht 4) ontbijt was in een ruimte die volop in verbouwing was

Freie Internetnutzung im Preis enthalten, Bushaltestelle direkt neben Hotel

Frühstück etwas karg, Lage etwas außerhalb, MRT nur über Bus erreichbar