Fragrance Hotel-Sapphire  

Near bus stop, food, mobile shop and 7-11shop.

A friendly and accomodating Staff. It's in Geylang district but location is far from red district so the place is quiet. Accessible by bus, a bus stop is located just a few minutes walk. The room is quite small but it is clean.

The family room is quite small ( space ).

Price, location, cleanliness and service were all good. Of course, it's in a red-light district but I wasn't hassled in any way. The downstairs internet connection was quite ok (and fast enough to make Skype phone calls), and cost 1 sg dollar for 15 minutes. The hotel has no food but a two minute walk brings you to many sidewalk cafes/restaurants serving Chinese, Malay, Indian, Thai and Korean dishes. There is a small 24-hour mini-market one minute away (and several others on the main road). Small Tiger beers in the eateries cost sg 4, large ones sg 5.60. Many of the eateries stay open until very early in the morning, great for "people- watching". Be prepared to turn away Indian guys trying to sell socks and wallets (unless you want them).

The wi-fi connection costs sg 18 for 24 hours, but that's for one log- on. (You have to stay logged on the whole time, or pay again, which sounds rather stupid to me. Probably better to just use the computers in the lobby when you need to.) The TV channels could be better - bad reception on some of them. Then again, there's not really all that much worth watching on Singapore TV.

Well honestly, Fragrance Sapphire is also good to stay just for a short time like what we did we stay for 4 days. Cleanliness is fine, location but 1 staff in the reception perhaps needs an orientation seminar to be an approachable person, etc. specially for the family customer for a holidays / tours. It would be very helpfull to the hotel reputation. That doesn't mean we will not come back soon, we still choose Fragrance speially because of Filipinos working in the hotel. Regards

They provide assistance on tickets going to theme parks and even bus tickets going to Malaysia. So it saved us time to look for one on-line or going around. The hotel staffs also provided assistance on going around Singapore whether taking bus or mrt is more convenient.

No hot and cold for the shower and faucet.

we just stayed there at night....

one of the staff open our door without asking permission.i mean he didn't mind to knock on the door first to double check if there is a guest inside the room before entering.

The staff of the hotel was very accommodating. They graciously gave us directions going to the city center as well as pointers on using public transportation in Singapore. As planned and as communicated before-hand (through the booking on the internet), we left our baggage at the hotel's concierge as we arrived before check-in time. We went off to do some city tour and went back 2PM to check-in. Fresh towels, complimentary drinking water and coffee were provided everyday. Although the room was not big, the area was enough for me, my wife and 2 kids to rest and have quality bonding time. Although located outside the city center, it is very accessible to any transport mode going to the city (mrt, bus, etc.). Kallang and Aljunied stations are just 5 minutes leisurely walk from the hotel. There's also 7-Eleven store nearby. The vicinity is peaceful in our three nights stay.

Value for money, very clean and welcoming, room looked new, big flat screen tv. a lot of local restaurants nearby where you can have a decent meal for 5 sgd 24/7, bus stop 2 mins walk. Hotel is on the same mrt line with airport. Luggage storage is free. Would definitely recommend for a hassle-free budget city break

Bit far from mrt station, 10-15 mins walk. WiFi cost 18 sgd per 24 hours which is a rip off. Top layer of mattress was plastic, so bed linen does not stay in place and you can find yourself sleeping on plastic mattress in the middle of the night. You will also be charged for early check-in and late checkout. However for this price it is ok.

Reasonable price.

The hotel is quite far from mrt station. Although we can walk but it takes time if we also have to take a big luggage, otherwise we have to take a bus from mrt station. No fridge. WiFi is chargeable.

I liked the newness of the hotel and for Singapore the price. The location too is very convienient.

The shower without drainaway is a nuisance.

Location, new furnishings, cleanliness

Although the hotel is supposedly In the red light district I didn't see any hanging around the streets as I imagined. The rooms are quite small but if your after a bed to sleep and for the price you can't go wrong. Rooms are clean and staff are more than willing to help you. It took us 15 mins by bus to get to central.

Can not open the windows so if there is a group of you in the room you will have to have the a/c on and there is no restaurant.