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Shangri-La Hotel Singapore22 Orange Grove Road, Orchard, 258350 Singapore (Show map) Excellent, Score from 61 reviews“Shangri-la has the wow factor. Plenty of lovely spaces to sit and talk in the lobby, have a cup of coffee or drink and soak up the atmosphere. All staff were friendly and willing to help in any way. Loved the Line and the Line shop. Their chocolates and cakes were addictive and proved useful for quick gifts. We enjoyed the pool, spa and sauna every day.”
Peggy,
Lennoxhead
Set on 15 acres of exotic grounds, Shangri-La Singapore offers a hideaway, a 7-minute drive from bustling Orchard Road. This luxurious hotel boasts an extensive spa and gym with jacuzzi. Shangri-La Hotel Singapore is a 10-minute drive from Singapore Botanic Gardens. It is within a 20-minute ride from Marina Bay Sands Singapore and Singapore Flyer. Shangri-La’s rooms are located in 3 distinctive wings, each offering its unique atmospheres. Rooms are wired with free internet access and cable TV channels. Minibars, tea/coffee makers and ironing facilities are provided. Guests can take a swim in the outdoor pool surrounded by lush grounds or work out with a game of tennis. A florist, hair/beauty salon and gift shop provides added conveniences for guests. Free private parking is offered. Exquisite Cantonese cuisine is featured in Shang Palace, while Blu on the 24th floor offers a fine dining experience paired with premium wines and champagnes. International food and Japanese fare is served at The Line and Nadaman respectively. Drinks can be enjoyed at The Line Shop, Lobby Court and The Rose Veranda. Hotel Rooms: 750, Hotel Chain: Shangri La.
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Total Hotel Score:8.7
Based on 61 reviews Guest reviews are written by our customers after their stay at Shangri-La Hotel Singapore. |
Score breakdown
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Score filter |
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Peggy
Family with older children
Lennoxhead,
Australia
December 15, 2011
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Shangri-la has the wow factor. Plenty of lovely spaces to sit and talk in the lobby, have a cup of coffee or drink and soak up the atmosphere. All staff were friendly and willing to help in any way. Loved the Line and the Line shop. Their chocolates and cakes were addictive and proved useful for quick gifts. We enjoyed the pool, spa and sauna every day. Hard to tear ourselves away from the hotel. The Horizon premier room was extraordinary with a bathroom to die for. Using the l,Occtaine toileteries was a treat. The Horizon Club was perfect for family meetings and breakfast and happy hour became part of our day. Lovely, lovely memories. Well done people, you have I deed created a Shangri-La.
1 out of 1 people found this review helpful, did you?
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10 |
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Abdullah
Solo traveler
jubail,
Saudi Arabia
December 11, 2011
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Room is clean and wide Employee is not show good reception in first day.no clear where to
1 out of 1 people found this review helpful, did you?
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7.1 |
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Anonymous
Family with young children
Germany
January 8, 2012
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We booked it because I have had excellent experience with the luxury of this Asian hotel chain before, and it is located in a quiet location not far from the west end of Orchard Road. The hotel also has two excellent restaurants (Chinese, Japanese) in-house, and a good-sized pool. It would have been fair if the hotel had a advised us that the garden wing is under renovation, which means construction noise at the pool seven days a week. Also, the hotel was not able to provide an additional be for our three-year old son during our stay.
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6.7 |
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Anonymous
Family with older children
Switzerland
January 6, 2012
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The lunch buffet was exceptional The toilet had been used and left unflushed in our room
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7.9 |
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Dante
Mature couple
Paris,
France
December 29, 2011
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Staff was great, and very helpful. Very nice hotel. The location is slightly inconvenient, especiall when wet (as it was when we were there), but there are options, so no real problem.
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8.8 |
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Ma.
Solo traveler
Quezon City,
Philippines
December 10, 2011
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The staff, especially the Filipino crew, was efficient & courteous. Little extras like welcome drinks, fruit of the day & complimentary bar. The atmosphere is elegant & sedate unlike the newer hotels which literally turn into a marketplace upon arrival. For a five-star hotel, cleanliness should be non-negotiable. The bathroom had a lingering tobacco odor & dust flew from the reading lamp. Airport transfers meant they had that service but it was not indicated that it was not included in the price.
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6.3 |
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Anonymous
Solo traveler
Australia
November 14, 2011
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As usual, the Shangri-La in Singapore was up to my usual high expectations. The staff were very courteous, the room was impeccable and they have one of the best hotel gyms of any I have visited. A buffet breakfast in their Line restaurant is a must do experience unless you also have the good fortune of a seat in the exclusive Summit room for guests of the Valley Wing. Part of Shangri-La Singapore's charm is its seclusion and 2 minute drive from Orchard Rd. This does mean it is quite a long walk to the shopping district if you choose not to take their regular shuttle.
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9.6 |
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Stuart
Mature couple
solihull, west midlands,
United Kingdom
November 3, 2011
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Pure luxury in every sense. The swimmimg area is beautiful. Nothing left to chance, very well run hotel. Choice of food and restuarants is exceptional. The added costs of service charge of local taxes make it quite expensive for even the most basics items. A can of Coke cost me 9 dollars!
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9.2 |
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Andrea
Mature couple
Christchurch,
New Zealand
October 15, 2011
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Great location close to Orchard road but it felt very serene. Great breakfast. Room was very well appointed and the bed was very comfortable. Air conditioning worked well. Pool was large and the pool area was pleasant to relax in.
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10 |
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Keith
Mature couple
Wilagee,
Australia
October 1, 2011
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The Hotel was oustanding, the staff extremely helpfull and freindly. You do pay for the privilege but this hotel is well worth trying for those who want to stay in a hotel that provides that extra level of service. A 5 star hotel the definitely delivers 5 star facilities and service.
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8.3 |
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Anonymous
Solo traveler
United Kingdom
September 17, 2011
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Superb three day break - the service was outstanding.
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10 |
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Anonymous
Solo traveler
Australia
September 9, 2011
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Staff were very accomodating overall, one of the best hotel gyms I have used, excellent club lounge facilities, well maintained and comfortable room, amazing selection of restaurants for every palate. Not much to write here.. One male senior staff member was overworked and a little dismissive during an interaction at the club lounge, however, this was a single event and did not reflect on the hotel overall.
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8.8 |
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Dan
Solo traveler
Shenzhen,
China
August 8, 2011
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Service was excellent, and staff were very helpful. The hotel is located in a very quiet area, but you can always get a taxi or use the hotel shuttle bus to the center of the town. I lived in the Garden wing, which is comparatively old and without Wi Fi coverage. Renovation is about to be taken to this part as I was told by the staff.
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8.3 |
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Anonymous
Family with young children
Australia
July 22, 2011
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Really great staff, everyone so friendly and helpful. It really made our stay
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9.6 |
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Jill
Mature couple
Armadale,
Australia
July 19, 2011
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Shangri la Singapore must be one of the most beautiful hotels in the world!---------- Although a very large hotel, one is always made to feel very special. It is glamorous and beautiful, but nevertheless is able to give a feeling of relaxation and informality. --------The breakfast needs to be seen to be believed! Every cuisine imaginable! -------My husband and absolutely love The Horizon Club. A joy to watch the sun setting over Singapore with a Singapore Sling and exquisite canapes, Also, to be able to go up there and have a delightful snack during the day, -------Most importantly, the staff are exceptional. Everyone is so warm and friendly and caring. Nothing is too much trouble . Would you please convey our heartfelt thanks for all.
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10 |
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Nigel
Solo traveler
Petersfield,
United Kingdom
July 16, 2011
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Being a Gold Circle member having a upgrade to the Valley Wing was a superb experience. The compllimentary loungse at Reception level was excellent. I look forwrd to stying there next time I am in Singapore. - Kind Reghards Nigel Bell Location could be closure to the buisnes district
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8.8 |
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Peter
Solo traveler
Angeles City,
Philippines
July 16, 2011
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Excellent hotel. No pub / cocktail bar in public areas.
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8.8 |
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Anonymous
Family with young children
Philippines
June 28, 2011
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They were very accommodating. They gave us adjoining rooms as I requested and late check out. It helps to be a golden circle member. Its a taxi ride from shopping area. Its really a business hotel rather than a family hotel.
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8.8 |
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Erma
Family with young children
Anabu I-B Imus Cavite,
Philippines
June 24, 2011
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The rooms, staff are kind, polite and attentive...food are great. Do not have yet at this trip....KIV In future!!! :-)
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8.3 |
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Obaid
Mature couple
Al Ain, Abu Dhabi,
United Arab Emirates
June 16, 2011
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It's really comfort that makes me go back to this hotel
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7.5 |
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Ilan
Solo traveler
Ramat-Hashron,
Israel
May 28, 2011
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Room, swiiming pool , gym Aircondition in the lobby during the convention time was very very poor.
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8.8 |
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David
Mature couple
Brunei Garrison,
United Kingdom
February 8, 2011
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Being part of the Horizon club really made our stay.The staff were extremely attentive and very helpful.
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8.8 |
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Mohamed
Solo traveler
sharjah,
United Arab Emirates
May 18, 2011
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The hotel is ex and the res staf wqas with me they was ex like mr mathus and the food was ex and the pric is very good and I will stay again in shangri la and today 18\5 I am travling from aukland to sydni and I booked in shangri la Some of res staf he tray to play with me in a kind of room to gime me difrant room to downgrat me whin I fawnd it mr mathu made very good to me
0 out of 1 people found this review helpful, did you?
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10 |
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Anonymous
Family with older children
China
October 7, 2011
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经常使用香格里拉酒店,其内部设施、外部环境以及提供的服务很好。 儿童加床不是很舒服。
1 out of 1 people found this review helpful, did you?
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9 |
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Anastasia
Family with young children
Riga,
Latvia
March 30, 2011
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Отличный отель, очень удобно расположен. Вкусные завтраки, приветливый персонал и все в этом духе :)
1 out of 1 people found this review helpful, did you?
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9.6 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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