The Elizabeth Hotel by Far East Hospitality  

Les chambres sont vieillotes et petites. L'accès à Internet est payant. Pas de réelle salle de sport mais 2 ou 3 vélos d'appart à l'extérieur. Travaux au 6ème étage. Très cher pour le prix.

Laundry, réparation de l'accès internet, Qualité de la literie

Lenteur accès internet et son tarif, propreté du sol de la chambre à revoir (moquette avec des tâches)

Location for value.

Service,some staff at front desk not very helpful and not friendly. Those from china.

Quiet, comfortable rooms at a reasonable price

Friendly and helpful staff.

Bit run down in lobby and resturant areas.

There was construction at the hotel which we did no know about before we checked in. It was impossible to stay in the room during the day because of the noise. It was suppose to stop at 5pm but the first day it did not stop until nearly 8pm

As a expensive Luxury Hotel, It should be competitive. But central reservation system is worst, as well non cooperative. In the wave site it shows free internate . but I had to pay. It needs to be corected. Thanks.

Clean large room with all facilities except free wi-fi. A 10 minute walk from Orchard mrt. The hotel is also at the top of a reasonable rise from Orchard Rd mrt and shops so you may need a taxi if carrying heavy items.or can't handle the humidity,

Having to purchase wi- fi. The wi-fi bundles are priced to make the 24 hour option the best value but the 24 hours start the instant you use it and you can not logout. When are hoteliers going to understand wi fi is almost a necessity and to include it in the room rate like television.sets. The hotel is going through renovations which are being managed ie only between 0900 -2100.so it is no major distraction.

We stay there for 4 nights -- we got a free upgrade to an executive suite -- we are very appreciated.

First, When I first ask for non-smoking room reservation for our kid. The first response is "we will tray our best". Second, when we paid through booking.com in advance, we later charge again at the hotel for a higher amount (may be because we get the room upgrade and staff get confused). Third, when we ask for a charge back because of incorrect charge to our credit card, it took 2-3 week for processing -- so we have to advance our money and take the our own risk on exchange rate. Congratulate me on my stupidity.

Convenience, warm welcome by courteous staff esp the Filipina lady who checked us in.

Good breakfast. Friendly staff.

Mini Bar never topped up from day 1. Requested a power double adaptor. It never appeared. Housekeeping knocking on door early CNY morning.

Ok hotel, we selected this hotel because they had the Arsenal club downstairs and there was a game on the evening of the 15th Jan. We lost the game :( and the bill for food and drinks was very high. We thought the beer prices were way over priced for that hotel.... $17 for draught beer that is crazy to charge this in a hotel. Things were good but I would not go back.

The location is near to Singapore downtown, especially if you want to go to Mount Elizabeth Hospital

The service is poor