Our apartment Nikita was quite dark (only 1 room was really bright through natural light). It takes asis until really hot water comes in the shower. We had unpleasent discussion with Minka (the owner) before our arrival. 4 Days before our arrival she wanted to change our long in advance booked and confirmed reservation into 2 smaller accomodations instead of one big apartment what we booked for our family (if we would have accepted her change, we could have had not sleep all together, even though we have 2 babies), because she needed our booked big apartment for somebody who stayed there already some days and wanted to stay longer then they booked (it is already a weird situation I think). At the end after a long unpleasent phone discussion we could keep our booked apartment, but the way how she discussed with us made us feeling guilty that we did not let her change our confirmed reservation into smaller rooms. Another discussion at the check out when her credit card terminal did not accept my Mastercard what I used during the whole holiday in Slowenia in different hotels, restaurantes and shops for small and big amounts without any problem, made us again feeling weird. She showed very less cooperation readiness to solve the problem on her side and was convinced that my card is broken (by the way, I still use that card day by day everywhere without problem). At the end I was who needed to find another solution what was with disadvantage for me (I paid more comission). We felt with her that she thinks she is always in right if there is a discussion point, and it is impossible for her that maybe sometimes the „valued“ customer is in right. If the next time Nina takes care of us and we can communicate with her instead of the owner, we would be happy to stay there again…else we would not stay there.
Nina (the doughter oft he owner) is the best host ever, she was very polite, helpful, speaks perfect english and made us feeling warmly welcome at any time. Quiet location, very convenient if you not only visit Ljubjana, but for ex. Bled or the Jama caves (and if you have a car). Clean (we had apartment Nikita), every day came somebody to tide up the room and take out the garbage, very comfy beds allowed us a good night sleep, 2 bathrooms, private parking was available in a carport for free. Stable free internet connection with a good signal strengt