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Kupelna 6, 059 85 Štrbské Pleso, Slovakia – Show map
Excellent location – rated 9.8/10! (score from 444 reviews)
Rated by guests after their stay at Grand Hotel Kempinski High Tatras.
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36 properties in Štrbské Pleso
Including hotels, apartments, villas and more.
444 verified reviews
They speak your language!
Grand Hotel Kempinski High Tatras's staff speaks: Slovak, Russian, Polish, Hungarian, English, German, Czech
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Ski Storage, Ski School, Ski Passes Available
Skiing, Pool Table, Hiking, Cycling, Sauna, Fitness Center, Spa, Massage, Hot Tub, Indoor Pool (all year), Library, Kids' Club
Food & Drink
Restaurant, Bar, Breakfast in the Room
Free public parking is available on site (reservation is not possible).
Room Service, Packed Lunches, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Designated Smoking Area
Slovak, Russian, Polish, Hungarian, English, German, Czech
2:00 PM - 12:00 AM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
One child under 5 years stays free of charge in an extra bed.
One child from 6 to 11 years is charged EUR 37.50 per person per night in an extra bed.
One older child or adult is charged EUR 75 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 444 reviews
Value for money
Show reviews from:
Looking back upon a 100 year-long tradition in hospitality the Grandhotel Stary Smokovec in the center of the High Tatras enchants with its historic architecture and a modern spa center.
Score from 467 reviews Excellent
Right at the banks of the Strbske Pleso lake, the Hotel Solisko is in the High Tatras Mountains, 4430 ft above sea level. It has its own spa and fitness center and a lakeside restaurant.
Score from 145 reviews Excellent
Hotel Patria in Strbske Pleso houses a restaurant with Slovakian cuisine, a billiards room and spa area accessible free of charge including a gym, a sauna and an indoor pool.
Score from 101 reviews Very good
Strba’s modern Hotel Panorama Resort enjoys panoramic views of the High and Low Tatras and is set directly at the Štrbskom Pleso area.
Score from 138 reviews Excellent
April 18, 2015
2 mattresses in double bed, expected room to be more spacious
Location of hotel,very friendly staff at reception and lobby bar with huge fireplace
April 12, 2015
everything was perfect!
everything, simply one of the best hotel which we ever visited
March 10, 2015
For about 3 days in a row I would get my tea water for breakfast almost warm and had to constantly request for boiling water because the tea wouldn't infuse in it. The waiters were very helpful and managed to get it right when I asked for a replacement. There was a Lady in the breakfast room that dresses in a dark uniform whom we assumed managed the waiters in the morning. She was very rude handling the request one day and was surprisingly offended when I asked specifically for boiling water. After her huffing and puffing and angry look, she intendedly made all the sounds that can be possibly made when placing a tea pot onto a table and putting the tea bag in it. I thought that was very unprofessional from her side and especially in a 5 star hotel. The towels that were available for us felt old, clean, but felt that they have been reused for years. The pool in the spa was cold, in winter we expected a temperature controlled pool. Basically, it was a great stay but lacked the special touch we were so accustomed too from other 5 star hotels we stayed at.
We were briefed on everything available for us in the hotel upon our arrival, which was really amazing. The welcome hot drink was a lovely touch too. The very helpful receptionists also pointed out interesting places to visit in the area and good restaurants to dine in. I also booked a massage on arrival and that was exquisite! The view from our room was really nice, we had a lake view and the bathroom had a lovely shower and amazingly heated floors. The spa was lovely and not over crowded with guest and the jacuzzi was nice and warm. Room service menu is limited but amazingly well presented and the food was lovely. We loved the daily bus that drove us to and from the ski slopes and the ski room that dries your snowboard boots, I think that was a nice and unique addition. In brief, the stay was really nice and comfortable.
March 4, 2015
A bit smelly shower room
Excelent relax in Spa. Great breakfest
February 26, 2015
The main restaurant is perfect for breakfast but the diner menu is quite limited.
Ski bus private service to go to ski working all day, never waited more than 5 min for the shuttle. Great service and welcome, hotel is very friendly with kids and the spa is very pleasant after whole day skiing. Book ahead to have a treatment, the spa is very busy. The location is top and the view is great. Would go back anytime.
February 16, 2015
Great hotel, friendly staff, great facilities, the view of the High Tatras mountains from the lake facing rooms and the spa are awesome. Great food and service overall was very impressive. Very happy there is now a route from Luton to Poprad.
February 15, 2015
if you find something, then it is something wrong with you yourself.
location, staff, spa, bed, food, bar, the smell and the atmosphere, the go extra mile even with unexpected requests by guests, you will love it, these guys know how to make you feel special ;-)
February 9, 2015
February 3, 2015
Wifi signal was rather poor in our room at the end of the corridor
Breakfast and spa
January 26, 2015
I would expect the coffee/tea facility in the room to have it without beeing disturbed by service. Prices in the restaurant were exorbitant.
Very clean room, comfortable and even the hotel was full I did not hear my neighbours. Garage parking available. Fresh flower in the bathroom.
December 25, 2014
Wifi in rooms is weak. In public areas works great, though.
Great location Luxurious hotel with great pool Young, kind and efficient staff
December 21, 2014
Enjoyed a lot. Thank you
December 18, 2014
We travelled with our 4y old boy. The service levels are outstanding now and they improved a lot since opening. Our son received small plays and sweets and also in the bathroom there was a special cosmetics set for a little one. I do appreciate great job they are doing. It was our third visit and I believe the best. We come back for sure!
December 14, 2014
The food, and drinks offered at the bar were overprised for their quality.
The stuff of the hotel is very friendly and helpful. Overall we had a great time in Kempinksi hotel!
November 25, 2014
November 24, 2014
I think that during high season the spa area gets really full. We were there in November, weekdays, which made the hotel nearly empty and we had calm also in spa area. Also, in autumn the nature is mainly covered in fog/clouds so you cannot really enjoy the view.
We were looking for holidays where they welcome babies, as our daughter was only 5 months old, and where I could relax, enjoy some spa procedures and have walks in beautiful nature with my husband. Besides pool with amazing view to the lake and mountains I very much enjoyed also the spa area. Great restaurant with careful and helpful staff made every meal with our baby smooth thing. As a fresh mom I appreciated that receptionists remembered the name of my daughter and lost few words and smiles every time we met.
November 23, 2014
The hotel needs WiFi that is a lot better than the one it offers now.
We really enjoyed our stay in this hotel. Everything is impeccable.
November 9, 2014
Food in Grand Restaurant was subpar (considering the price level). Skip and take a trip to Culinarium in Stary Smokovec instead.
Everything was top notch. Checking into this hotel makes you forget for a moment that you're in slovakia. Sadly this level of service is very rare to find in Slovakia.
November 9, 2014
It was definitely worth spending a little extra to stay at the Kempinski. All of the staff have been amazing and cannot do enough for you which is a world away from many other hotels we have stayed at in Slovakia. We were given a free upgrade to a room with a lake view which is truly stunning. As we are staying with our 4 month old daughter we were a little worried whether the hotel would have everything we needed, but they have gone above and beyond at every opportunity to make us feel comfortable. A truly enjoyable and relaxing break and we hope to return someday.
October 29, 2014
This is a rather traditionally furnished hotel with excellent facilities and friendly staff. Great food, lovely spa, and beautiful views. The bed is super comfy and lets you have a good sleep after a day of hiking. Very well located. They even offered me a birthday cake after breakfast which was a nice surprise - arranged by my mum of course! :) You won't find a better hotel in High Tatras!
October 19, 2014
A fantastic place to forget the everyday business, and to live behind everything.
October 19, 2014
Beautiful property, very pleasant and professional staff, exceptional pool area with view to die for.
October 12, 2014
- Shower drain was clogged up on arrival (probably because the stone cover was too heavy for the room service to lift)
- Great location @ Strbske Pleso - Comfortable and nicely furnished room - Good food (both in the restaurant and delivered to the room) - Great wellness facilities with a beautiful view - Friendly and helpful staff - Better than reasonable pricing
October 9, 2014
There was my husband's birthday during our stay. Hotel staff even didn't say a word to him. Also we had to move to another room because of construction works (we had a choice of rooms but both were worst then the first one). As we travelled with 9 months child it was a little problem.
Almost all was great. Room, breakfast, view, spa. Great place
October 8, 2014
The only Thing we didnt like was approach from few staff while ordering dinner In the Restaurant and saying "It Is too late to have dinner at 10pm" while they were open till 23:00.
We liked the atmosphere,quietness,Service and overall standard.The best was Zion Spa where you can relax In one of the best jacuzzi we have ever been to.
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