Best Western Palace Hotel Polom  

The room.

On arrival the car park which we were told was secure, was accessible to the night club who had the new years eve fireworks display in the hotel car park and a firework damaged the pain on my car, very unhappy. The staff were unhelpful and they all did not seem to know what they were doing. The hotel information gave details of sauna and spa of which we were told it was closed. The staff often got our order wrong and I was with my slovak speaking partner. The only positive point was the room we booked. The business executive suite. It was a good size and nicely decorated. Other rooms which we had sen, were very small and dull, with little light. The main disappointment was the new years eve. We expected a organized fireworks display. There were just groups of drunk people throwing fireworks all over the town center. No countdown to the new year or nothing. I would not recommend this hotel of city to anyone.

We have had the good fortune to travel extensively and have stayed in many first class hotels around the world. This hotel can very comfortably fit in up there with the best of them. The decor is old fashioned luxury, executed in a very comfortable and stylish manner. The beds were so comfortable and the bathroom with the space-age shower and complimentary toiletries was such fun, although I think you would need to stay more than one night before finally working out exactly how to use it! The staff were the epitome of discreet service. In the smoking area my husband's ashtray rarely had a cigarette stubbed out in it before it was whisked away and a new one replaced it. The service in the dining room was very efficient and cheerful, and the bar service extremely good. We did stay at the weekend and the hotel was very quiet, but I have no doubts that the staff would have been every bit as courteous even if the hotel were full.

The breakfast, whilst very nice, was average compared to the above average nature of everything else this hotel had to offer.

room without the window, dirty and dusty bathroom

This was our third visit to this hotel,the location is great next to the train station,the rooms are large ,and the shower is amazing with three different water sprays and also steam,it even has a radio.

Good access and close to center. Parking & Internet free.

Very high pillows, not confortable.

The hotel was nice, clean and comfortable. Alltogether it was a pleasant stay for that one night.

I was just unlucky with the position of the room. It was on the street front and the train station was just across the street. The horn of the train woke me up early in the morning.

Vybavení hotelu a jeho služby.

Hotel je přímo u nádraží a frekventované ulice (trolejbusy). Odhlučnění je dobré, ale v noci okno otevřít není možné.

Wyposażenie

śNiadanie

ruhige Lage

В отеле сочетается современный стиль с легким веянием истории. Сделано все гармонично, что граница между новизной и стариной нивелируется. В отеле удачно подобраны цвета, если холл и столовая яркие напыщенные тона, то номера наоборот спокойные и уравновешенные. Ездили с целью посещения футбола Словакия-Россия 2011, стадион находится в 5-7 минутах пешком. Железнодорожный вокзал через дорогу. Завтрак – шведский стол Обед, ужин – шведский стол за дополнительную плату ( с человека 6-10 евро без спиртного)

Freundliche Empfang, grosszügige Zimmerausstattung

Ich bin das zweite mal im Hotel, die Zimmer sind sehr schön, das Badezimmer toll