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Free parking


Pool Table Ping-Pong Darts
Show map Amari Emerald Cove Koh Chang

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Newest reviews for Amari Emerald Cove Koh Chang

  • Philip
    August 31, 2014

    Everything! Beach so nice, massive pool. Had the best time.


  • David
      United Kingdom
    August 27, 2014

    Good sized rooms, nice staff. A little far from the more touristy areas. Nice beach front. Clean and tidy. Good choice at breakfast

    Swimming pool was not regularly cleaned or maintained


  • David
      United Kingdom
    August 13, 2014

    Size of pool, location, rooms.

    Pool needed cleaning!


  • Travis
    August 6, 2014

    Staff always helpful and friendly. Minor issue with the air con in our room and immediately moved to a better room with no questions. Good happy hours and added bonus free massages for us both. Great breakfast

    Beach isn't pristine by any means, still swimmable but pool option is handy. Could be struggling for a poolside deck chair in high season


  • Anonymous
    August 5, 2014

    The Amari was great I could not fault it. The room was huge and it felt so well put together and extremely clean. I had been staying elsewhere on the island and to arrive at Amari was such a welcome change.

    The pillows were quite uncomfortable


  • Michiel
    July 10, 2014

    This is one of the best resorts I ever stayed in. The location is about middle of the west coast of Koh chang which makes it perfect for touring the island by scooter. The beach is idyllic and the lawn and pool are huge. there are plenty of sunbeds so you always have some privacy. Cleaning is excellent and the staff from check in to waiters all attentive and friendly. The service here is better than any 5 star hotel in Bangkok. I will definitely come here again.

    Everything was great. If I have to mention one thing. the gym could use a re-think.


  • Julian
      South Africa
    June 9, 2014

    location was great, food great

    Staff need to be trained more on english, otherwise all good


  • Guillermo
    June 2, 2014

    Freidnly service at the restaurant and beautiful sunset on the beachfront. Besides that i didn't like a thing about this amari hotel and it's management.

    Extremely disappointing customer service, lied to time after time. We booked a deluxe room with garden view and i stressed out i wanted a quiet room because i needed to sleep due to jetlag and being sick. Instead the reception gave me a room right next to a road AND there was construction going on the unit above. I could hear the employees constantly talking and yelling. I called the reception and mentioned i wished to move to another room. Instead of apologizing they told me i could upgrade my room to seaview for 1500thb more which i agreed with, there was no other choice if i wanted some quietness. Although they should have offered it to me free of charge because the hotel was empty anyway and it was their mistake. This ordeal wasted 2 hours of my time that i could be sleeping catching some needed rest. So when i was finally sleeping in the seaview room loud music started playing. Before i agreed with the upgrade i asked if there was any music played at night around the hotel, employees said no. Again, i was lied to. Bad staff. So I called AGAIN to the reception and was told the music was coming from another hotel. Before i upgraded and paid for the better room i asked the staff if they were sure there was no annoyance around my room like music or traffic. Either staff is very dumb or trained by management to get the most out of customers by telling lies. Reading other peoples reviews they mentioned rude and poor management as well, maybe amari headquarters should hire a better management team for this hotel. I'm glad we only booked one night to check out the hotel before booking for two consecutive weeks. We will never return. very disappointing, amari chain is off my list now. This is not 5-star or even 4-star service.


  • ช่อผกา
    June 1, 2014

    The room is clean. Staffs are friendly. The atmosphere is good. Location is great. Overall service is great. Bed is very comfortable.


  • Nancy
    June 1, 2014

    Everything from the rooms, surroundings, infinity pool, sumptuous breakfast and most especially hospitable and friendly staff

    Nothing at all


  • Marina
    April 30, 2014

    Everything! Amazing hotel, joy for sign, every single item is for comfort. So beautiful, so relaxing - worth its rating. Definitely go!

    Sun is too hot :) probably would suggest to hotel start selling good protection sprays. In nearby local shops are mostly non-working sun protection. Sunburned for 5 minutes despite of applying good enough.


  • Petra
      Czech Republic
    April 23, 2014

    Good location right on the shore, good access to the sea, sandy, no rocks, great swimming pool, close to restaurants, dive centre right in the hotel operated by a swiss dm

    No beach, the sea reaches a concrete wall, not the beast for small kids, overpriced food but it is possible to dine outside the hotel, paid for "sea view" but did not get it and also no compensation which is about 30 euro per night


  • Anonymous
    April 23, 2014

    Chef is the best!

    Extra charge of breakfast for three years old kid ฿฿฿


  • Anonymous
    April 23, 2014

    Friendliness of staff, makes you feel at home. Very good facilities

    Rooms needs to be renovated. Noisy doors (i.e. toilett door. You can hear your neighbors doors); some rooms may be very humid. Telephone not working. One ceiling light just felt into the flush while we were sleeping.


  • Charles
      United States of America
    April 18, 2014

    Good layout and landscaping.

    Food quality was average, service was slow at peak times.


  • Eric
      United States of America
    April 17, 2014

    The rooms were very nice, but were the only aspect to live up to the cost and reviews.

    Very poor service - staff were generally indifferent towards issues, unapologetic, and unhelpful. Food quality was quite poor. Cement barriers took up the majority of the hotel beach.


  • Andre
    April 16, 2014

    Great staff, very friendly and nice Fantastic pool and a wonderful view of the sea.

    The beach just in front is probably not the best spot for swimming in the sea - too many rocks. But other beaches are near by.


  • George
      United States of America
    April 5, 2014

    Staff was very helpful and cheerful

    Koh Chang does not have much to do


  • Valerie
      United Kingdom
    March 27, 2014

    Breakfast excellent, pool area good

    Evenings no entertainment, some staff very poor English, hospitality suite for day of departure poor and not organised, no timetable given and only 2 showers available, which caused a rush to go for transfer coach has more than 2 people leaving at same time.


  • Pimpiriya
    March 27, 2014

    The pool is excellent. Nice vice ,great staff.


  • Giuca
    March 9, 2014

    Friendly staff, great location, great Italian restaurant.

    "Sea-view" rooms (as advertised) are more of a "swimming pool-view" rooms with a glimpse of sea-view rooms"


  • Stefano
    March 4, 2014

    The beach is very nice, the facilities are excellent and the food great. The service is up to the standard.

    Way too noisy during the night. The security was not able to stop the noise coming from other rooms (maybe i wasn't lucky)


  • Björn
    March 3, 2014

    Amari's location at Klao Prang in Koh Chang, it's a fantastic beach with a relaxed feeling.


  • Stephen
    February 11, 2014

    Clean , nice big air cond rooms , close to beach , our room had a great view , we hired a scooter and travelled the whole island and didn't see a better resort

    Water pressure in the shower was poor but ok .. A resort usually has free water sport facilities this one did not ,although cheap you still payed for all activities


  • David
    February 2, 2014

    Buffet breakfast was superb. 5 restaurants to choose for dining. Plenty of space around the swimming pools. Hotel room was superb, view of the pools and sea.

    The large lap swimming pool.


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