Andaman Beach Suites Hotel  

We found the room we were in was in need of maintainable as the power would short out each time we had a hot shower and the Aircon was leaking all over tiles floor making it slippery and dangerous.

The location was a 5 min walk from Patong Beach, excellent views. The room was very comfortable and clean. Breakfast was good. The pool was good too. Close to restaurants and shopping. They even had your name written in the lobby to welcome you so it made you feel like you belonged there.

There were steps leading into the front desk and no one helped take our bags in. Other hotels that we stayed in had excellent door service compared to this one.

The location to Patong Beach

When we checked in we were taken to an old "not refurbished" room which is not what was shown on the internet advertising. We refused to take the room offered and were then only offered a refurbished room. Hotel is tired and needs a makeover.

Location is Excellent; proximity to the beach and the market Surrounded my all facilities: Exchange, Pharmacy, 24 hours shops (7-Eleven, Family Mart), tour operators at each corner

A bit of difficulty in English Language for some staff. Breakfast could be better however in terms of location setup in the room. It risks of becoming warm especially for Cheese and other cold stuff.

Very weel located to beach, with good views from the room, also close to all that happens at Patong Beach area.

great hotel very friendly staff one of the barmen in pacticular was extremely helpful he brought us to a kick boxing tournament and gave us directions and lots of advice he was very helpful and made our stay very enjoyable

Absolutelty nothing

Sucks , everything , especially staff n facilities

We had a room that provided excellent views of the andaman bay and beach as well as the western sunsets. It was quiet and comfortable although caught the wind through the open passage ways on some days

We asked for a non-smoking room and were greeted with the smell of relatively fresh smoke odours on entering our room. A cigarette butt under the bed was further proof.

The location was pretty good, a walking distance of 3-5 minutes to the beach. It is also a 10 minute walk from Patong's main nightlife road (Bang La road if I remember correctly), so its close enough to go out and enjoy the night by foot, but far enough from the noise to be able to sleep well at night. Most of the staff are friendly, but not as helpful as I would have expected them to be.

The cleanliness of the room and comfort of the beds is something I seriously did not like. We stayed on the 17th floor and yet, there were loads of ants in our room. In addition, the bed mattresses and pillows are too hard and uncomfortable, and the hotel needs to seriously consider changing them. Woke up with a stiff neck on my second night.

Cleaned a/c, pool area almost clean, gym room interior in good condition.

Hundred of hairs in fresh given room, dirty windows, noisy a/c we didn't sleep a single day, electric power shutdown - rooms were dark but x-mas- tree was shining and twinkling, new-years-eve-dinner was obligatorious 3200 thb (eur 80) each person, but it ain't worth 500 thb due to cheap thai food, what you don't eat you'll find on lousy breakfast buffet for days, here until our departure on Jan 04! Thai show was amazing, dancers tumble and fell over each others, karaoke band was biggest loser, female singer didn't meet a single tone and it had been too loud most people went before 10 P.M. The staff did a good work - as long as the board members and their families joined their holidays! *************** Poor, poor, poor! **********************

Liked the location of the hotel and view from the room

Gym facilities are very bad. Bathrooms are very small

The staff is very helpful. They even offered me a room to shower after i checked out.

The location, the view and the room everything was fabulous! Room Service prices were reasonable too, when we were stuck in the room when it was raining outside room service was an affordable option! Absolutely love the hotel!

The hot water in our room wasn't working so we were showering in cold water. We highlighted the problem the night before and said if it wasn't fixed we would need a room change.. The next morning both of us individually reminded them again that we need the hot water checked else we will need a change of room. I believe the hotel didn't even send anyone to check on it because nothing was fixed, also when we said we needed a change in room then they told us that there were none available and we would have to be downgraded if we wanted a change.