눉1.I booked a two-beds room,and i especially put requests to this booking.when we arrived.we were offered a room with one large bed.which means we had to sleep in one bed for 3 nights.when i asked why,and reservation simply said guest request is according to availability,so that means my special request note didnt mean anything. i asked to make the couch into a bed,they said i had to pay extra.then second day somehow they agreed to make that couch bed for free,which basically was sheet n pillow and a very uncomfatable spiky blanket.i appreciate the effort of trying to make peace but the damage is already been done on the first night when guests r tired n frustrated with the disappointing room.
2.when we check in,we were warned to be extra careful with the sheets,dont know wat problem the hotal had gone thru before with previous guests,but i suggest not to pass on the fear to ur future guests,as much as they made it sound polite but still a little offended.
3.third floor,no lifts,no help with luggage,the reception r all petite ladies which in noway they r physically able to help with luggages.
4.power goes off when u leave the room,even the fridge.
눇clean and reasonable sized room.. good location too.