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567 Ratchaprarop Rd., Makkasan, Ratchathewi, Pathumwan, 10400 Bangkok, Thailand – Show map
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826 verified reviews
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Centara Watergate Pavillion Hotel Bangkok's staff speak: Thai, English
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Fitness centre, Spa and wellness centre, Massage
Food & Drink
WiFi is available in all areas and is free of charge.
Free public parking is possible on site (reservation is not needed).
Room service, Shuttle service (surcharge), 24-hour front desk, Currency exchange, Concierge service, Babysitting/child services, Meeting/banquet facilities
Newspapers, Family rooms, Lift
From 14:00 hours
Until 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a child's cot/crib.
One child from 2 to 12 years is charged THB 470.80 per person per night in an extra bed.
One older child or adult is charged THB 941.60 per person per night in an extra bed.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 823 reviews
Value for money
Show reviews from:
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location and the design and comforts of the environment and views from the room
All of it was ok. Only ok
Staff just projected a "I dont care" attitude
good location for shopping friendly helpful staff great Wifi good breakfast spread
big rooms and cool design
i checked in at 5 pm and my room wasn't ready i waited 30 mins to be able to be told this i came back in 1 hour when check out same thing just so dam busy i spend an 1 there ended up leaving and coming back staff are friendly but not enough i had a 28 hour turn around and spending 3 hours of it at check in check out didn't impress me
Service staff was friendly and helpful. Previously we stayed in novotel platinum and their service was non existent . So this time round, enjoyed our stay and room was comfortable.
Just as a four star has to operate.
Centara Watergate Pavilion is an amazing hotel with wonderful, helpful and very welcoming staff. The service provided to us was outstanding and we loved our room. We are definitely looking forward to going back there and we highly recommend it.
Commission charges in the restaurant without been told in advance especially we always left tips.
Ambience Clean room
A little pricey
Hotel is comfortable and tastefully done up. Buffet breakfast is very sumptious.
Would have expected a proper pool.
Location is good, near shopping places. Breakfast is nice. Staffs are helpfuĺl. Overall Centara is worth for the price.
Traffic jam around the hotel, so it quite costly for taxi. Not nearby BTS, so need to travel by taxi or tuk-tuk only.
The location of the hotel is perfect when t comes to accessibility to the shopping malls around town. Me and my family enjoyed dining at the hip roof top restaurant which has an amazing view of Bangkok city and their wide selection on their foods which we all enjoyed fully. The Walk was also a perfect place to unwind after a long day of touring the city & shopping around. This will always be our hotel of choice whenever we visit Bangkok.
It was an amazing hotel, extremely friendly and helpfull staff.
Good variety for breakfast.
Strange that the blinds between bathroom and bedroom were controlled on the outside - whoever is in the shower would hv to pray that the blinds would not suddenly be drawn and be viewed by a roomful of people.
Location - walking distance to all the shopping centres in Pratunam, close to Siam Square. Walking distance to Airport link (10 min) and 15 min walk to BTS. Ambience - open, clean, white, light spaces. Restaurants: breakfast restaurant has an excellent spread, from eastern to western tastes. Outdoor seating area with water feature and daybeds creates a very nice atmosphere Rooftop restaurant - excellent food with an amazing view over Bangkok's skyline Rooms: Very comfortable beds, spacious bathroom with big shower, large, thick, white towels.
A swimming pool would be great to cool off.
Rooms modern, well appointed, spotlessly clean. Bathrobes and slippers supplied. Close to all shopping facilities.
Very friendly and helpful staff. Wonderful restaurants.
Rooms a bit old
The staff are helpful and professional. Great family rooms Easy location for shopping in Bangkok
the hotel fits our family needs 100%
approximately 15-20 mins to get to platinum fashion mall. Staffs are friendly and checking in and out was an ease.
Amenities and toiletries are not very detailed, didnt had toothbrush i had to request. Room had only one mirror which is quite inconvenient since the only mirror is only in the toilet. Only two charging socket available. Water for shower was very cold.
interior were nice and good clean comfortable
Modern clean hotel with efficient staff. The breakfast was delicious, terrific choice and great food.
Nice hardware, reasonable location
We have to wait for more than 2 hours to get our room available in the evening, and the room is not what we booked. The reception was very rude and cut our line, the manager appeared in our room and said that's the best we can get...Very shocking experience we ever had in Thailand!
We were passing through Bangkok at the start of our honeymoon. The Centara Watergate Pavillion hotel was a couple of block walk from the train station so pretty convenient for getting to and from the airport. The rooms were modern, comfortable and clean. The breakfast had a really good selection and a nice outdoor area.
Well maintained rooms. Bathroom had a rain showerhead which was really nice. Housekeeping did an excellent job. Excellent location and walking distance to money exchangers and Central World.
Food in the Chilihip restaurant was very poor and items on the menu were not explained properly. The wait staff also required much more training in how to handle plates and treat their guests. The dishes also lacked the authentic Thai taste I had expected. The concierge for the taxis also needs to be trained more adequately. He asked us where we wanted to go and then forgot to tell the taxi driver. He also did not ask the taxi driver to use a meter and as a result the driver got lost trying to find the restaurant we had reservations at and also charged us much more than the metered fare. The adjacent mall is completely devoid of character and any decent stores. There is a Zara outlet in there with very old stock and it was actually quite unnerving how empty the mall was.
No proper swimming pool
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