눉Overpriced you can get similar room for a 1/5 of the price in a better location. Cleaning staff would wash the floors leaving them slippery resulting in injury. Tv would break often, power cuts out often, food way over priced (more than double a normal restaurant), if it rains even a little all services stop, no shuttle to town, they wont even let you take out a bike, dj was seen once and was playing too quitly to hear easily, music choices was better for funerals than resort, they do no entertainment whatsoever, massage area was left extremely dirty, housekeeping would block our door sorting out hundreds of sheets in the corridor, plumbing in the shower would block and flooded the whole room, they did nothing about my drenched cloths. the bald head guy in the resturant walks around talking to you but if you ask for something like the bill you end up waiting 30mins then have to ask someone else, he doesnt actually do any work, food was often undercooked and lead to people being ill, i have seen people actually being sick in breakfast due to bad food. lied about activities available when i enquired before i booked. All activities are very far away and are twice as expensive than the activities available at other hotels. refused to let us transfer to the other holiday inn resort that at least is nearer actual activities i had confirmed they have onsite.I saw no pool side activities what so ever. No entertainers. Some things for kids in kids club but if i had kids i would not be happy with how much they put on... not enough to keep kids entertained. they mark an area as a garden when it is just a lawn, with massage chairs that are not clean dont get a massage there. atmosphere is total silence and boredom other than staff i saw no happy faces inside the resort. even though they are practically next door to the airport they offer no low price/free shuttle service. infact they charge more than the taxis!
눇Wifi was strong all over. Svetlana who works on the guest relations was very nice (although could do absolutely nothing as the issues was at the heart of the main management)
Restaurant not affiliated with the hotel...mamas restaurant, just outside the hotel on the road, was very excellent service and good value for money, and they can do laundry at 1/10th the cost compared to the hotel