Impiana Resort & Spa Samui  

It's a great place to relax and enjoy the beach and the seaview.

The bathroom is too small. They should improve the beach services: there were many waiters but usually I had to go to the bar to order something.

Nice and comfortable hotel, namey the rooms with a sea view. We booked a standard room which was a bit noisy as it'w closed to the road (those ones are to be avoided if you want a quiet room). However, after having discussed with the Hotel Manager, she accepted to give us another room without extra cost and we have been verey grateful for that. The breakfast buffet is very good and diverse ( there's a very efficient French chief). There are free shuttles to the central part of Chaweng Beach (it takes 7/8 minutes)

It is a smaller hotel so very private and quiet. The location is perfect, away from the main part of town but not too far that it is inconvenient. The beach is amazing and just perfect to sit and relax and swim. Love the bar on the beach, fantastic staff and service.

Bed was very hard.

We booked a standard room. As soon as we got to the hotel we were greeted with a cool hibiscus juice after a long boat ride. They then told us that since we r on our anniversary, they had prepared an upgraded room for us with fresh flowers and towels shaped as swans on our bed, they also sent us very delicious cake that we shared with our oz neighbors.that just made our day and it was very nice of them. We then got to the restaurant to have our lunch and the food was amazing! The seafood tempura and beef fried rice was one of the best. The beach bar is very nice and the prices are very cheap compared to any other hotels. Thank you so much impiana! It was the best trip ever!

The second day we ate they kinda got the orders wrong but its was still good cos they took it off our bills,thank you again!

The free shuttle service provided by the hotel from hotel to busy Chewang besch road.

Almost everything it seems has been ignored for quiet considerable of time.

very nice resort: room, beach and food were really good! After 5 days in the wild and relax of Koh Tao and Koh Phangan it was nice to go back to some more active enviroment (music on the beach, nice event in the evening... etc...).

Staff was not very kind. We booked a superior room with seaview. Once we arrived there they assigned us a tiny (but nice) room with a big wall in front of it. My boyfriend has to go to reception to ask for explanation and then, after showing them our reservation for three times, they moved us to a bigger room seaview. We payed the room the first day and they included room rate when we left the hotel in the food and beverage bill (another mistake from reception...). If we exclude those aspects the resort was very nice, I hope that you will be more lucky than us!

Friendly staff apon arrival. Great location on beach. clean room which was very luxurious. couldnt have asked for a more relaxing time there.

Staff were extemely helpful and friendly. Food was excellent and a great relaxing place to unwind. Location was ideal as it is away from busy strips but not too far to shops if required.

Location is perfect, everything was clean and well furnished. Great hotel to relax on the beach.

Staff good be little better and more happy while working.

Location, environment

We have been waiting for our Arrival transfer for almost 1 hour. We have to called them and to re- confirmed. Upon arrival at the Resort, no welcome drinks has been served to us whereby we can see that they are serving other guest.

When the bartenders quit for the night - the security guard took over in replenishing our ice and seeing to other needs within his capacity.

Everything. Hotel was great booking transfers, shuttles tours and I even hurt myself and they have a first aid kit and can dress wounds etc. Great Value for money and extas I got with booking on booking.com were great (fre 1hr massage and set dinner)