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Resort highlights

Free parking

Activities:

Tennis Court Ping-Pong Windsurfing
Show map JW Marriott Phuket Resort and Spa

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Newest reviews for JW Marriott Phuket Resort and Spa

  • Anju
      Oman
    August 27, 2014

    Service was excellent and very kids friendly.

    There were no bidet sprays in the toilets

    10

  • Chris
      China
    August 27, 2014

    Allowing 30 minutes for breakfast before a flight home, only to find a queue 30 minutes long and for staff to do nothing nor re-imburse the cost

    5.4

  • Peter
      Qatar
    August 25, 2014

    The staff (without exception) were top class. They couldn't do enough to help and made us all feel very welcome.

    The only thing we didn't like was having to leave!

    10

  • Nils
      Norway
    August 18, 2014

    The service/staff was fantastic and great variety of food with high quality. We had a great stay at this hotelet, Will gladly come back

    To high prices for a taxi in Phuket

    8

  • Fakhroo
      Bahrain
    August 16, 2014

    Atmosphere

    Breakfast

    7.5

  • Trevor
      Australia
    August 14, 2014

    Lovely luxurious room, great facilities.

    Restaurant meals very expensive

    8.8

  • Josep
      Malaysia
    August 10, 2014

    restaurant's price

    7.9

  • Hani
      United Arab Emirates
    August 8, 2014

    kids pool and kids club and kids activities rooms service and staff the ambience of the resort the quality and the wide selection of food the spa

    small beach area in the hotel

    9.6

  • Stanley
      Singapore
    July 27, 2014

    Everything was great! Even though for some reason our special request certain requirements through booking.com did not get through to the hotel... we required interconnecting rooms, a baby cot, a baby bath tub and an extra mattress, the hotel managed to arrange for us during check in. And they were nice and efficient about it. The kids club was excellent. The while experience was beyond our expectation. It's probably among the best kids activities resort in Phuket and in the region. We highly recommend it for families with young kids. The food and wine were great albeit a bit pricey.

    The main children swimming pool has a slide which ends in a very shallow area. When we went down the slide, we bumped against the bottom of the pool. My lower back was slightly hurt. It's probably ok for kids. But for adults, there should be some warning provided. However, we must say that the pros outweigh the cons by a lot so we are ok with that.

    10

  • Patrick
      Australia
    July 23, 2014

    Everything, Lovely resort, wonderful staff ,great food, pleasant surroundings. Have not stopped thinking about the place since we got home.Would go back there again if we could.

    Only drawback is the one hour trip to Phuket and Patong if you really need to go there for the shopping and the markets.

    9.6

  • Amer
      United Arab Emirates
    July 20, 2014

    The waiter responsible to sit people at different tables during breakfast was rude and did not treat us fairly. I have complained during my stay already

    8.8

  • Jerome
      France
    July 17, 2014

    Great hotel and garden

    Terrible manager . Doesn't care about anything . Many issue regarding staff but careless attitude . So bad this place under a different general manager was fantastique .

    5.4

  • Leslie
      Singapore
    July 15, 2014

    Very relaxing but very far from town..

    Location

    8.8

  • Anonymous
      United States of America
    July 13, 2014

    Everything about the resort was phenomenal. Staff was great.

    Far away from town. Not a cheap meal option available

    9.6

  • Hamad
      United Arab Emirates
    June 29, 2014

    Very friendly hotel staff, luxury hotel, excellent facilities, and cleanness of the hotel rooms

    The room was not sound proofed, so you can hear whats happening in the other room

    9.6

  • Akm
      Bangladesh
    June 28, 2014

    No free shuttle to nearest places.

    10

  • Sheree
      Australia
    June 28, 2014

    Beautiful place with great facilities with heaps of room at the pools and good variety of food.

    The only thing was everything was really pricey.

    10

  • Siew
      Singapore
    June 26, 2014

    The buffet breakfast, the kids club with activities, the service.

    The location, the expensive restaurants.

    7.5

  • Murali
      India
    June 17, 2014

    very supportive staff

    10

  • Vineet
      Singapore
    June 8, 2014

    Friendly staff and very polite Great buffet spread though choices were same everyday Excellent facilities for kids and lots of activities for everyone .great gym and magnificent pool

    House keeping were a bit sloppy esp in making the beds and cleaning the room ..but nothing really to complain about per se .

    9.2

  • Elina
      Switzerland
    June 4, 2014

    The beach is great.

    The only places to dine are at hotel premises and extremely expensive.

    7.1

  • Sean
      Thailand
    June 3, 2014

    Everything!! Amazing - a "must stay"!

    That we didn't spend more time there...

    10

  • Brendan
      Malaysia
    June 3, 2014

    Our stay at the JWM was absolutely excellent from beginning to end. From the incredibly helpful staff to the lovely facilities.

    The restaurants are quite pricy. We spent more on food than the room price itself!

    9.2

  • Tom
      Singapore
    May 15, 2014

    Everything! Staff, food, facilities, everything was just delightful.

    It was a bit isolated from any local attractions, restaurants or shops on Phuket. Nothing you can do about that, but it meant we had to stay within the resort. Seeing as everything was fantastic, that was a small price to pay.

    9.6

  • Paul
      Germany
    May 13, 2014

    Food , beach n pool

    Most aktivities in kids club we had to pay , und its not so cheep as well ! In other Marriot hotel in other country we do not need to pay , its very anoyn kids have to always call parents to sign the bill for their aktivities

    7.9

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