Unico Express@Sukhumvit  

Rooms are dirty , the staff is unpleasant and tries to pay charge despite the reservation

the price

the room pictures on booking.com didnt match my room,the services offered were not available and the pool was in the shade after 1pm

Some of the staff were friendly to be honest

The lights of the room , the cleanless of the room its dirty and smells like liquer in all the time. We didnt have fun at the hotel we preffered to stay out and go back only to sleep and I dont recommand it

No guests are welcome, thats not fair, if so they charge, but they charge double price for single

I thought it was a great lokation for what we needed to do to take care of our business and perfect location for people wanting to be very close to the Nana night life. I was a five minute walk to be in the middle of it but when you wanted to go and get some peace and quiet the hotel was just far enouph away. I also thought the resturant had a good selection and decent quality of food.

I didn't like that all the rooms were smoking rooms.

Budget rooms are scruffy so I would suggest a superior room which is better Hotel is looking a bit worn out Many rooms do not have windows

The location

The staff was arrogant and unfriendly, bordering on hostile. The bell boys would not help you unless you're white. Even if you are, there's no guarantee. The check in time is 2pm and check out time is 12 noon (I never understand this about Thailand). Anyhow, we reached the hotel at 2pm but did not get 2 out of our 3 rooms before 4.30pm, that too, after 8 follow ups....and despite that, not the ones we had intended to get. The rooms had a funny lighting system with no instructions on how to work those lights. We had to lug our bags and suitcases whereas there were 2 bellboys standing there but like I said asking them to do anything was futile. The manager was the only person who could speak English, and that too barely. With the rest of the staff, communication was impossible. I mean you'll have more luck getting your point across to a chair. On the whole, this was a terrible experience and I would not recommend it to anyone.

The decor in the hotel was nice and it was very clean. They had a nice reception area with the days papers in English.

The the hotel was a lot further away than I expected and as the sign for entrance was facing only one direction, we both managed to walk straight past the hotel and on for a further 500 M. We had to phone for directions. Although it did state check in was after 2pm, we arrived at 8am from the train and had to sit around reception for 5 hours with no refreshment offered. Nowhere to shower. We were given an upgrade (apparently) but the room had no windows and I didnt feel like spending much time in a room with no daylight.

I like Unico Express because it's near by By Bumrungrad Hospital But they can't provide room as per booking,like me book Standard room hotel provide economy room it's very congested room also bathroom,please ensure every booking with hotel that,as per booking they should give same room.

nice staff

The nature and attitude of the staff

Staff is very poor.

Very bad also they take advance dippsit money $200 for staying