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71 Thapae Road, Lane 3, Chang Klan, Muang, Chang Khlan, 50100 Chiang Mai, Thailand – Show map
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600 properties in Chiang Mai
Including hotels, apartments, villas and more.
699 verified reviews
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Mandala House, Chiang Mai's staff speaks: Thai
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Cycling, Massage, Bicycle Rental
Food & Drink
Restaurant, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Air Conditioning, Designated Smoking Area
From 2:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged THB 300 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 699 reviews
Value for money
Show reviews from:
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With comfortable rooms with free minibar, Napatra Hotel is a 5 minute drive from Chiang Mai Moat. Free Wi-Fi is available throughout the hotel. On-site parking is available.
Score from 296 reviews Very good
the staff don't smile too much but they were really professional, excellent in attending to any requests ( which is more important). We had a problem with a water heater which was solved immediately. Had asked for a quiet room as a special request when i booked which they provided. the rooms are very spacious and clean, room is cleaned everyday. Its great to have a balcony to your self if you smoke. the location is close to everything there.
The breakfast was a bit lacking but given the price, it was nothing to complain about. breakfast area is small and loud, you may have to wait a bit to get served depending on time you get up. Was bitten a few times in bed, found 2 bed bugs although we could not find any others after a thorough search. Didnt complain as we found this on last day. I would have rated this hotel 9 out of ten if not for this. Rooms were kept clean and i don't think the bed bugs are a chronic problem. Might be a good idea to check. possible problems we didnt need to deal with: The hotel pool (which wasnt needed) is actually across the road, open to public. Construction work (v loud) currently on going nearby so dont stay near the front of the hotel.
the facilities are so great,staffs are so nice
My two friends was Allergies after sleeping on the bed,the toilet was smelly
Wifi Breakfast Location
Coffee .. Water tastes awful Staff non smiling. Rude at times
Big room, lots of space, excellent location between the night market and thapae (spelling ?) Gate, short stroll to either. Small pool across the road was surprisingly perfect for chilling out, despite limited seating and size. Not a bad breakfast, even by day 6.
Wouldn't stop me going back, but everything from loose taps to loose shower fittings, uneven floors, all little things. All the pieces are there for a beautiful hotel, but enough pieces aren't bolted together properly to make it noticeable.
The breakfast was fine and arrived quickly. The location is handy too many attractions in Chiang Mai, although it is located down a narrow lane way quite some distance from the main road.
Mandala House advertised that free parking was available and that reservation.of a parking spot was not required There is only parking for one car available on site. The unadvertised off street parking is about 100 metres away up a poorly lit lane in an unpaved yard littered with junk. This property is totally unsatisfactory for travellers arriving by car. The reception staff are not at all friendly; the restaurant staff are untrained in basic English and could not understand a request for a menu from another guest. Although there was no street noise, there was loud noise throughout the night from other guests arriving back
The pool was very pleasant. The beach was very close. Apart from the manager all staff were very polite and pleasant
When we arrived the manager tried to charge us a huge amount for an extra bed which I initially paid for as I was not informed that there was a sofa bed where a small child could sleep in. The sofa bed was already included in the price. There were two trainees who were very good and pleasant who were observing all this. When we got to the room I noticed the sofa bed and asked if I could use the sofa bed for the child instead of the bed and she informed me that I could as it was included and I would get a refund. I phoned the manager from the room to verify this and she said that I had to pay for someone to use the sofa bed. On ending the call the trainee told me this was not right and agreed to come to the reception to discuss the matter. Having discussed the matter, it was agreed that the sofa bed was included and I got my money back. Both trainees profusely apologised but the manager who was trying her utmost to cheat me did not. I believe one of the trainees should be the manager and the manager should be the trainee
very good deal for tha price we paid. Clean air-con rooms, tasty breakfast, nice staff, and option to book adventurous tours right in the hotel.
large room with A/C and flat TV. Wi-FI worked well. Full Breakfast included.
We had car and saw only one spot to park but not a problem. Bed was old and not comfortable (they appear to be remodeling hotel and that is good).
great location! about 5 min walling from the main street and night market. the beds were comfortable, we used mosquitos spray so we didnt have any.
breakfast is not a buffet, so it is a bit small.
Silence during the night
Staff unfriendly, no english speaking. We paid for going to see elephants and long neck village but they booked for us only the elephants tour. We paid more and get less. And of course no money back. DON'T GO HERE! ps this place is very far from the center of the city
Staffs were very helpful. Great location. It was definitely worth what you paid for
Wifi automatically turned off every now and then but that maybe just because of my phone
night time could not sleep for a lot of ticks. while I sleeping I was awake by lot of bite, thought was mosquito and when I start the light I saw a lot of ticks running on my bed. I caught few And show to them, they were kind and change room but was the same story. at least they change me hotel but my night war ruined because could not sleep all night long for a ITCH!!! not RECCOMENDED to any body
The pool even if really small and on the other side of the street
The non welcoming staff Restaurant isn't doing the food you should better go around the hotel The sheets are quite full of stains You don't have the same number of towels all the time depending on the staff mood Having to ask for everything from the breakfast coupon to internet access (limited to one device per person per day)
Breakfast was superb. The room was incredibly spacious for three people. We had a nice mountain view too. One of the staff members spoke great English and helped translate some forms for me. The wifi worked throughout the whole place although having to enter a code every time became tedious. It was greatly located as it was very close to both tha pae gate and the night bazaar.
The pool was not super clean but still functional. The shower was poorly designed as the bathroom became flooded and so you clothes also got wet.
Close to city center. But just off the main road so lot more quiet. Staff were very friendly even let me check in before usual check in time. Nice room.
Air conditioning was a bit noisy had a weird rattle.
Not for a next trip to Chiangmai
Clean and spacious room. Good breakfast.
The room was quite dark.
Great and helpful stuff with good english, amazing view from top floors, really clean and comfortable rooms, easy to reach all the touristic locations in the city, nice breakfast, very geko friendly.
Bedroom was incredible, breakfast also lovely, location is very easily to get too
They tried to overcharge me when I left by 2,000 bahts. It was only when I questioned this that they called the manager in to recalculate the bill. This was very frustrating and I was checking out to catch a train to my next destination. I'm not sure if it was an honest mistake but be wary
Big lovely hotel rooms with air conditioning, more than enough for any tourist at such a reasonable price!!
The staff was rude and unfriendly. Talked to me with their hands on their hips and didn't felt that they were dealing with customers. The housekeeping was not done properly - used cups were never washed, toilet paper was not enough. Beds has bugs. I will never visit this hotel ever again.
Location. WIFI and good number of electrical utility plug points. Staff were friendly.
Bath room fittings were broken and water was leaking at joints. Insufficient light in the room. Breakfast is included in the tariff. But a request for second helping of coffee is charged extra. Not a good policy.
Wifi not stable in rooms, breakfast was not buffet
Central, and in easy walking distance of main attractions
the shower needed refurbishing. the tiles had mould on them. but rest of room was clean and very nice.
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