Melati Beach Resort & Spa  

The hotel area (garden) is fantastic and the villas with plunge pool are so fantastic with lots of privacy

Staff is not properly trained and have serious problems with their English Language understanding/speaking. The spa has recently been upgraded, but still lower quality than we have met at other hotels (unforetunately also not as clean as it should be) The four day stay we had at Melati was seriously overpriced. At the price we paid, we expect more. We cannot recommend the place because of this !

Beautiful setting, wonderful food, very friendly service, close location to other potential activities, perfectly appointed rooms, nice pool areas (both near the beach and one isolated for greater calm).

Paid-for Wifi though staff gave us free access after we complained (today free wifi should be as standard as hot water). Spa costs a bit on the high side by comparison to what you find outside the hotel, and in- house taxi costs too expensive compared to local market rates (but most other prime resort hotels behave the same so Melati is no different)

Nice and efficient

Location and the cost of WiFi not included. Pure connection to mobile operator.

The location was beautiful, the staff were friendly and very attentive to our needs. The family pool was fantastic and our villa with the private pool was just amazing. We really loved our time at Melati and would highly recommend it to anyone thinking of travelling to Koh Samui.

Melati beach absolutely gorgeous resort. 5 star accommodation, how beautiful, wonderful grounds, great views, quiet. Generous rooms (we took 3 rooms). 2 star service warm beer, no ice, moderate food, dirty room service dishes left in room for two, error in bedding hard to get everthing right, managers buzzing around smiling and doing nothing. Hotel Manager needs to picjk up his game staff superficial in outlook, depth and feeling make a difference. We had a great holiday though, didn't stay at the resort much through the day. It is really pretty though, we would stay again and ignore the poor service.

Warm beer, slack service, poor food,

Although our stay at the resort was limited to just 2 Nights and 3 Days, it simply mind-blowing - the Private Garden Pool (formerly Junior Pool Villa) was more than what we had ever expected. The staff were extremely helpful and obliged a special request for a complimentary cake on my wife's birthday. The daily breakfast by the beach was another highlight of our trip. All in all a without a doubt the Melati was the most pleasant experience and wish we could have stayed longer to enjoy the hospitality and the atmosphere around Melati

Le personnel, les chambres villas, la beauté du site,

Le prix p/r aux autres établissements en thailand.

施設の清潔さ、スタッフの心遣い共に素晴らしく、快適な休暇を過ごすことができた。

La situation géographique (attention: tres isolé donc louer obligatoirement une moto sous peine d'être coincé dans l'hotel) Grande Chambre salle de sport restaurant:Le Kan Sak Thong (mais tres cher) Je conseille à tous d'aller au Tango Luxe Villa qui se trouve dans la même rue, le même prix (petit dej inclus et villa au lieu de chambre simple) et personnel extrêmement gentil, serviable, à l'écoute et du meilleur conseil (restaurant vue sur mer à la moitié du prix de ceux du Melati) Cet hôtel est un attrappe touriste de Koh Samui, le manager lui-même nous disait qu'il devait rester pour essayer d'améliorer le service parce qu'ils n'étaient pas au point!

- Service médiocre (se trompe à chaque fois dans les commandes de petit déjeuner, oublie d'apporter par ex. Des serviettes dans la chambre et meme en retéléphonant 3,4 fois, nous n'avons jamais eu ce que nous demandions et c'est inacceptable pour un hotel de ce prix et de cette catégorie. - toutes les prestations sont extrément chères ( bien plus que dans d'autres hotels de la region et 3, 4, 5 fois plus cher qu'en dehors de l'hotel) - propreté de la piscine sanctuary laisse fortement à désiré - Spa 4x plus cher qu'en dehors de l'hotel - Personnel désagréable Ayant fait plusieurs hotels à Koh Samui: Je conseille à tous d'aller au Tango Luxe Villa qui se trouve dans la même rue, le même prix (petit dej inclus et villa au lieu de chambre simple) et personnel extrêmement gentil, serviable, à l'écoute et du meilleur conseil (restaurant vue sur mer à la moitié du prix de ceux du Melati

die ruhige Lage--der wunderschöne Park mit Wasserfall,Blumen, Pflanzen,äußerst gepflegt,der schöne Pool mit Sicht aufs Meer,das Strandrestaurant in dem man auch frühstückt,die gute Auswahl des Frühstücks,die überaus hohe Freundlichkeit und Hilfsbereitschaft des gesamten Personals,die Sauberkeit des Zimmers und die kleinen Aufmerksamkeiten jeden Tag--die gute Thai Küche.,die sensationell guten Massagen,das ordentliche Preis-Leistungsverhältnis

Nous avons beaucoup aimé cet hotel, tout est parfait, le personnel très serviable, très poli, les jardins , les piscines, tout est parfaitement entretenu, le cadre est magnifique et reposant.Les chambres sont très bien décorées, de très bon gout. A recommander .

A recommander mais il faut avoir le budget pour, car comme cet hotel est loin , il faut toujours prendre le taxi pour sortir .( 500 bts).L'hotel ne propose que 2 navettes par jour, ce qui est très insuffisant.Il faut absoluement que l'hotel organise davantage de navettes.Les prestations de l'hotel sont très bonnes mais couteuses , restau, bar, spa, massage, ( toujours plus chères qu'ailleurs) mais c'était tellement bon....La situation géographique qui nous avait décidée était un peu à double tranchant calme mais loin puisque pas très accessible.

The resort offered us a unique two bedroom family pool villa (7 nights breakfast inclusive for £3,500 all in peak season ) which was ideal for a family of 4 with two grown up children. At other resorts, you would need to book to separate adjoing pool villas each bult for two adults. Aside from being convenient (the family was together in the evenings), it works out much cheaper than resorts at which you need to book two separate adjoining pool villas. The staff were very friendly and courteous. The pools (especially the infinity pool by the beahc were amazing) The sap treatments were excellent as well

Insect bites can be a issue as the resort has a lot of greenery and garden areas. The private beach, is beautiful, but a bit on the small side. and there is quite a bit of coral, so not all powder sand. As you walk into the water be careful as a some parts of the bay is rocky bottomed. The part of the bay with soft sandy bottom, is quite small in area. More umbrellas beside the loungers and in general, more loungers overall required by the pool and the beach.Suggest every pair of loungers come with their own umbrella. I found that you needed to get up early to secure a good set of loungers by the pool.