Mercure Patong Phuket

Clean, large rooms, nice pool (with pool bar), nice helpful staff. They arranged late checkout for me without asking.

Close to the back beach at Phi Phi

The front-desk staff were not overly welcoming or interested in the guests. Other staff were quite helpful.

Swimming and enjoying the pool view, sitting in the lobby with nice wind..friendly staff..good location

The cleanliness should be improved, like the bath mat in the room, we are staying for 4 nights, but the bath mat never get change, its very dirty, and we found hair in our bed sheet, toilet smelly. And amenities in the bath room also should be added, like toothbrush is only available upon request.

Nice staf and clean rooms. Location also is very nice. I could recommend it to everyone

Only the LCD tv could be a little bit bigger.

Very friendly and helpful staff, location was just right (near night market and beach) although away from center area (which we preferred as it is not noisy), good room service

No free wifi

We liked the value for the money and the open plan of the hotel with pool, etc. We didn't stay in much, but the breakfast was good and the staff helped arrange anything we wanted to do. You can rent scooters right outside and walk to the beach in less than 5 minutes.

Not really, we enjoyed our stay very much.

The hotel was in an excellent posititon close to all amenities at Patong Beach, the hotel has excellent amenities, the staff provide excellent service and always have a friendly smile. I would highly recommend this hotel if you want a hotel in a great location and priced very well for the facilities and service they provide.

The aircon could not be adjusted and the room was too hot. Although we complained 3 times the best that the hotel could do was provide an extra key card so that the aircon could be left on constantly.

The rooms are good and i like the breakfeast

Schönes Hotel. Geräumige Zimmer.

Hotelmitarbeiter achten sehr darauf ob verschiedene Frauen mit aufs Zimmer genommen werden. Als ich meine Freundin (Thailänderin) eingetragen habe, wurde diese von der unverschämten Mitarbeiterin an der Rezeption doch tatsächlich gefragt seit wann wir beide zusammen in einer Beziehung sind. War schon kurz davor mich beim Management zu beschweren. Dachte dann aber "geschissen drauf".

Hôtel imposant,très classe et magnifique.Très belle piscine,propre.Digne d'un 4 étoiles.

Chambre donnant sur un chantier et un peu malodorante.

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