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Mercure Patong Phuket
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When would you like to stay at the Mercure Patong Phuket?| Room type | Max | Rate |
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| M Privilege Room with 1 Double Bed |
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Show prices |
| Superior Room with 1 Double Bed |
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Show prices |
| Superior Twin Room |
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Show prices |
| Superior Room with 1 double bed, Poolside |
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Show prices |
| Superior Room with 2 single beds, Poolside |
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Show prices |
| Family Room with 1 double bed and 1 bunk bed |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Safety Deposit Box, Airconditioning.
Activities
Fitness Centre, Solarium, Spa & Wellness Centre, Massage, Table Tennis, Snorkelling.
Services
Business Centre, Souvenirs/Gift Shop, Tour Desk, Fax/Photocopying.
Internet
Wireless internet is available in the entire hotel and costs THB 150.00 per hour.
Guest Parking
Free private parking is possible on site.
Hotel Policies
Check-in
From 14:00 hours
Check-out
07:00 - 12:00 hours
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
One child under 11 years stays free of charge when using existing bedding.
Maximum capacity of extra beds/babycots in a room is 1.
Any type of extra bed or baby cot is upon request and needs to be confirmed by the hotel.
Pets
Pets are not allowed.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club, JCB
The hotel reserves the right to pre-authorise credit cards prior to arrival.
This dining restaurant is open all week serving international cuisine. There is an air-conditioned and open-air setting. Private sections can be provided on request.
Baan Napa:
This restaurant serves Thai and regional specialities in a cosy seating and warm atmosphere.
Moon Bar:
This bar features an open air terrace close to the pool and overlooks Patong. It enjoys a perfect setting with romantic sunsets and nights with full moon.
O2 Lobby Bar:
Open daily, this bar provides a snack menu, cakes, pastries, cocktails and refreshments.
Sun Bar:
Located in the vicinity of the main pool, the bar is open daily and offers a snack menu and refreshments.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Mercure Patong Phuket.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
48
reviews
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Show scores of: |
Individual guest reviews for Mercure Patong Phuket
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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David
Young couple
Melbourne,
Australia
March 6, 2010
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The pool was my most favorite aspect about my stay. The pool has a great atmosphere, great music, drink variety and bar staff were prompt! Try get a pool view room, we faced away from it and had a view of a construction site. They also worked into the night so you were able to hear them too. The room cleaning was poor, cleaning came once every 2 days regardless if we had the "make up room" sign or requested it to cleaning staff. There are also no smoking rooms at this hotel |
6.8 |
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Suzanne
Solo traveller
Tingalpa,
Australia
February 10, 2010
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Hotel staff, apart from front desk staff, were above any standard I have received at any other hotel in which I have stayed, including 5 star hotels. Pool area was particularly good and I spent most days there rather than the beach. Food theme nights held at the pool area were beautiful. Front desk staff were unhelpful, sometimes rude and altogether generally unpleasant. Also, musty smell in room was at times overwhelming but it would appear this smell is common in Patong. |
10 |
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Anonymous
People with friends
United Arab Emirates
February 2, 2010
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The hotel told us they were overbooked for one night - but they put us up in a better hotel for that night and gave us free wifi and dinner vouchers. It also transferred us to and from the other hotel, so no issues. |
8.8 |
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Hemanshu
Young couple
BANGALORE,
India
January 30, 2010
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The Hotel is Nice. No professionalism in handling clients. HK Staffs not courteous. English seemed a problem at the Reception desk. They can do much better and have a better brand image, as their location, facilities and rooms are nice. |
5.5 |
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Julie
Young couple
Linz,
Austria
January 25, 2010
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Great location. Professional and friendly staff. Excellent facilities (including gym), lovely pool and extremely nice rooms. Nothing to complain about. |
10 |
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Anonymous
Family with older children
United Kingdom
January 5, 2010
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Nice pool area, good bars. If bars were not so expensive, they could do better business and create more atmosphere. |
7 |
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Benison
Mature couple
NORTHOLT,
United Kingdom
January 1, 2010
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Easy access to all facilities, lifts and restuarants. |
10 |
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Tan
Young couple
Singapore,
Singapore
December 29, 2009
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Overall the stay at Mercure is great. The staff is helpful at all times. The room is spaciously decorated with bath tubs and the transparency into the bathroom from outside is unique. The location is quite well located besides the shopping district and pubs. Within 5mins walk, one will reach the beach side. There are mosquitoes and houseflies flying in the room. The breakfast buffet can be better enhanced with more Thai Food. |
8.3 |
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Ali
Young couple
Ankara,
Turkey
December 10, 2009
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location is excellent, room was clean and modern internet was expensive, our room was looking to construction area so we couldnt open curtains. Pool side rooms can be better but there was expensive. |
7.5 |
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Anonymous
People with friends
Australia
December 1, 2009
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The location of this resort is great.The setting is out of this world with three pools with full service all day. 3 of us stayed in one room it was very cramped.The whole place needs a facelift as it is looking very tired. I stayed here 12 years ago and nothing has changed. |
8.8 |
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Edward
Family with older children
Penang,
Malaysia
November 30, 2009
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The rooms are quite modern and well maintained with relatively cheap room service and mini bar prices. Staff were friendly and welcoming with a smile. Mecure was in receipt of my booking for 2 x superior rooms with pool view for 13 days and also had my estimated time of arrival. Upon check-in the rooms were not ready (2hrs after official check-in time and 4 hrs after check out time) and family were forced to wait in lobby for rooms to be made. This in my view is not appropriate for a 4 STAR hotel and started our holiday with a bad first impression. Mosquito's need to be looked at around garden beds (pool area). |
8.3 |
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Anonymous
Solo traveller
United Kingdom
November 23, 2009
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Clean, large rooms, nice pool (with pool bar), nice helpful staff. They arranged late checkout for me without asking. |
8.8 |
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Ling
People with friends
petaling Jaya,
Malaysia
November 9, 2009
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They just renovated the hotel, I enjoyed everything is new and clean. The tv in the room is too small. |
6.8 |
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Anonymous
People with friends
Australia
November 1, 2009
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Close to the back beach at Phi Phi The front-desk staff were not overly welcoming or interested in the guests. Other staff were quite helpful. |
7.5 |
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Aaron
People with friends
moonee ponds,
Australia
October 11, 2009
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rooms were cleaned daily, excellent staff, relaxing atmosphere, great facilities. |
9.5 |
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Margareth
Family with young children
BATAM,
Indonesia
September 28, 2009
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Swimming and enjoying the pool view, sitting in the lobby with nice wind..friendly staff..good location The cleanliness should be improved, like the bath mat in the room, we are staying for 4 nights, but the bath mat never get change, its very dirty, and we found hair in our bed sheet, toilet smelly. And amenities in the bath room also should be added, like toothbrush is only available upon request. |
6.8 |
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Anonymous
Young couple
Greece
August 16, 2009
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Nice swimming pool and quite big buffet breakfast. Spacious rooms Hotel staff is having a hard time understanding english. |
8 |
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Rafik
Young couple
huizen,
Netherlands
August 12, 2009
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Nice staf and clean rooms. Location also is very nice. I could recommend it to everyone Only the LCD tv could be a little bit bigger. |
7.5 |
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Sami
Young couple
ABU DHABI,
United Arab Emirates
July 19, 2009
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The room was soo perfect, and well decorated for our honeymoon. The Brekfast was very good also. every thing was great |
10 |
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Hui
Young couple
Singapore,
Singapore
June 27, 2009
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Very friendly and helpful staff, location was just right (near night market and beach) although away from center area (which we preferred as it is not noisy), good room service No free wifi |
8 |
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Johannes
Solo traveller
Doetinchem,
Netherlands
June 24, 2009
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Nice pool |
7.5 |
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Thomas
Young couple
Shelby,
United States of America
June 4, 2009
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We liked the value for the money and the open plan of the hotel with pool, etc. We didn't stay in much, but the breakfast was good and the staff helped arrange anything we wanted to do. You can rent scooters right outside and walk to the beach in less than 5 minutes. Not really, we enjoyed our stay very much. |
10 |
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Anonymous
Young couple
Singapore
May 28, 2009
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The swimming pools, the room and the friendly staff. the breakfast spread is ok only, saw the fruits spread with houseflies around the food. |
9 |
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Anonymous
Young couple
Australia
May 18, 2009
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The hotel was in an excellent posititon close to all amenities at Patong Beach, the hotel has excellent amenities, the staff provide excellent service and always have a friendly smile. I would highly recommend this hotel if you want a hotel in a great location and priced very well for the facilities and service they provide. |
10 |
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Scott
Young couple
Cecil Hills New South Wales,
Australia
April 11, 2009
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was great location, great price and clean. Pool is excellent |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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