Swissotel Nai Lert Park Bangkok

Hotel provides excellent service

A comfortable and pleasant place to stay in Bangkok

We liked the pool and gym area. Our balcony overlooking the pool was nice. Hotel bar was very nice.

The 1st room we were given had water running down the walls and the walls had large cracks in them. It also looked over the canal which is very busy and dirty. Both rooms had 1980's outdated decor, stained curtains & mouldy bathrooms. The 2nd room was not thoroughly vaccumed in the 5 nights we stayed. The airconditioning stopped working one night. Balcony flooded when it rained. No iron & ironing board or coffee machine in 2nd room. Given only one normal tea bag per day. Door staff no too keen to ensure the taxi driver used his meter. Poor location, min 10 minute walk in 30+ deg heat to sky train. No hotel shop for basic needs or nearby. Nothing but embassies surrounding the hotel. Most hotel computers in the business area are not upgraded.

The staff at the front desk were very helpful. I needed help with my TV and with an international adaptor plug; someone came to my room to assist me within 2 minutes each time. Outstanding service! Also, the staff were very friendly when dealing with my younger brother and sister and kept them entertained. Professional yet approachable. Again, outstanding customer service.

This hotel has exceptionally large garden as a hotel in the center of Bangkok. The pool in the garden is really fabulous. I felt as if I were at a gorgeous beach resort when I chilled out at the poolside. In addition, Syn bar on the lobby floor is quite cool. I highly recommend everyone to stay in a room on the garden side for the better view.

very nice situated, but the a/c in the room was impossible to set in a confortable way, to war or to cold

The pool is really amazing - the buffet lunch for 5 baht per minute is amazing also....

the only thing that I think could be made better was the guests reserving chairs at the pool - there needs to be a system in place where if the chairs are unused for an hour that they are offered to other guests...

friendly service and all staff were very polite

some of staff could not communicate in english

Very friendly staff, allways a lot of people available to help you and a very nice location: when you were in the garden/ pool you didn't feel like being in the city-center at all, but like you were somewhere outside of Bangkok. The skytrain was not so close by but you could very easily travel by taxi, which was (when charged by meter) very cheap.

Use of the internet was not free, but was charged per minute.

die frundlichkeit des personals und die hoteleinrichtungen mit der schönen pool anlage...herrlich

Hotel bien situé dans un très agréable jardin, calme malgré les bruits d'une ville trépidante comme Bangkok. Personnel attentioné, bonne nourriture.

swimmingpool

zur zeit baustelle, wurden nicht vorher darüber informiert. tagsüber lärmbelästigung

Super Frühstücksbuffet, gute Lage, Zimmer und Bad i.O., schöner Pool & Gartenanlage