Novotel Phuket Resort  

Very good facilities and serviceminded staff.

The distance from beach to your hotel/room is quite far/steep/hot.

Found it comfortable,well located, friendly and interactive staff. Activities program excellent. We would probably use it as hotel of choice if we go to the same destination again

Beds were too hard. Maid service was not overly enthusiastic

I liked the fact that the hotel was just on the uotskirts of Patong and not in the hussle and busstle of the town itself. It meant you could easliy get into town and have dinner and drinks and shop etc but return to a realtively peaceful location. I also like the fact that I could hire a motorbike at a reasonable price, and the stafff were extremely flexible in the hiring time and return time. Best thing I did was hire the bike to get around. The view from my room was fabulous, though would like to have been up a little higher to avoid the the pathway to the rear of room where people were walking and driving by in the hotel could see into my room, it lacked a bit of privacy.

Generally I enjoyed my stay at Novotel and in the majority of the cases the staff were excellent. I had one incident which dampened my stay on one evening when I was interrogated and spoken to rudely by a couple of the security officers. I thought the gym was pretty poor. I turned up to one of the activities (thai boxing) hoping to participate but was ignored. I thought this was an open activity. As a person who likes physical activity, I thought this was a good opportunity to indulge in something local and at the same time get some exercise. The breakfast was ok! I think the cooks need to taste their own cooking, I generally stuck with toast and pastries as the cooked stuff didn't taste very good.

Friendly staff, good parking for bike

This hotel is not as good as last year we had to wait two hours till the room is prepared, also I booked for sea view nd they tOld me no sea view available! I booked a month before my trip how come not available! Also while we were sleeping in the early morning the had to annoy us by jumping through our balcony for cleanig purpose. Also everytime the cleaner knocks the door once she enters the room while we still there even thought we said " come back later" they were so annoying theY didnt clean the bathroom well I hated my stay at novotel patong its the worst! Not worth the money

The hotel was very nice, stuff are kind and the location is the best

Going from the entrance to the lobby you need to wait the shuttle, it's very hard to go by walk

Novotel Phuket was very pleasant to stay at in nice location away from the madness of main street in Patong Beach. Staff were excellent and great services into town or down to main street. Room Service meals were inexpensive and great menus.

The only negetive thing was how many stairs you had to walk up to breakfast area or foyer to leave hotel. They really need a lift service for older people.

we enjoyed the beautiful rooms, great location, security, friendly staff, great facilities, excellent breakfast. we enjoyed a stay for 3 nights and pay for 2, we liked it that much we rebooked out stay 3 times.

ljubazno osoblje, položaj,priroda, spa, izgled hotela

kupaonica, slab engleski, sporost konobara u baru

Service excelent surtout a notre arriver .se qui est sympa aussi c'est les piscine . Pour les qui ne parle pas anglais c un peu delicat ! Mais vous inquietez pas ils ont du personnel francais !

Sa localisaion etablissement situé à l'écart de la ville trop animéede Patong

a l ecart du tumulte de Patong et au bord de plage

de bedienig en liging mooi uit zicht

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