Patong Bay Garden Resort  

Very close to the main "happening" point at night -Bangla Road and the shopping facilities

First to clarify one thing : I am not fussy , I have slept in all sorts of places and travelled all over the world in all sorts of conditions . I assume complete responsability for what I write about this hotel . I will attach 2 photos so I can prove what a con this hotel is . It-s old , oudated , expensive , nothing works properly , the bathrooms are tiny , the so called beach view bungalows have views straight into some blue canvas that they put on the beach ( to protect the people on the beach from vews from hotel ???-this was a mistery for me , or straight into some trees in front of the hotel so you only get patches of views over the beach. The rooms are mouldy , the showers old and cracked , some don't work , some are leaking very badly . Don't book anything from the travel agent in the foyer of the hotel , because of them we nearly missed the ferry to phi phi island , the van to pick us up was 3/4 hours late . They advertise rooms with balconies overlooking the sea or the pool -lets get things straight not even half of them do , all the ones that don't do face crappy old walls , internal walkways and so on . we have lost a lot of money ( 4 of us ) because we booked 2 days to start with and 3 more for our end of the trip- for the last 3 days we preffered to abandon all hopes of getting a refund and we went somwhere else . The only good thing about this hotel is that the staff are friendly but hopless because they can't change the hotel overnight in what is falsely advertised and the fact that is 5 minutes from Bangla road. When we complained and showed them the photos they offered to upgrade only my room because I was the one that complained probably :-)) not my friends also . Honestly even in Jamaica I had better conditions for the money

Location, Just a minute walk to the main attractions and shopping and beach. The staff were fantasic and very helpful,Also its great resort for young people, Every afternoon D/J On the beach plenty of dancing and drinking cocktails which is connected to the resort, So you don't have to go far to get home, I 'M returning to phuket next january and I will staying at patong gardens again.

Just by the beach. Nice beach bar Nice restaurant in terms of location by the beach

Reception was bad! Receptionists were rude Receptionist not well trained Need refurbishment tv to be replaced with lcd. Some modernity could do. The room I had did not really have a city view. The balcony was blocked by a wall! Would not recommend to friends unless changed.

The location was perfect.The staff were very friendly and obliging.After reading all the negative reports we were plesantly surprised to find none of them to be correct.The building is quite old but the staff kept it clean at all times.We were booked into a Junior Suite but when we got there late on the Saturday evening we were shown to a balcony room on the 2nd Floor which was not near the size of the Suite that we booked but we had a view of the ocean so decided not to complain as all the Junior Suites were on the Ground Floor with out views.

The only negative during the stay was the Internet.On 3 occassions we purchased 1 hour internet vouchers and not one of them lasted more then 30 minutes.When I went to reception they replaced 1 of the vouchers for me so that was a plus.

The beachside location

Needs updating, but this seems to be happening

the location

the rooms are dated - need updating!!

The proximity to the beach.

The Junior Studio Suite was musty smelling and dark and in a very noisy location near reception with many people walking past to get to their rooms in the early hours of the morning. We did end up up-grading for 2 nights to an Andaman Suite, which was much better with an ocean view.

The deluxe rooms with balcony were nice. The staff were accommodating and English was spoken well. The poolside and restaurant area were pretty and relaxing.

The standard rooms had too little daylight and were depressing. Go for the deluxe rooms.

The location and the actual hotel restaurant, bar and pool were great.

For the price the room was average and the shower was not practical at all as it flooded the whole bathroom every time.

We had probably the best room they have (4201), but only because they upgraded us after charging "by mistake" the free cancellation rate (4300 thb) to my card on the day of the booking The good thing with this hotel is that it is on the beach, while the majority of the other hotels in Patong are on the road that borders the beach

The majority of the rooms are dark and smell of humidity, as the hotel is developed on 2 floors around the swimming pool. I checked one of their suites before accepting room 4201 and that's definitely not worth the extra money

Although the Patong Bay Garden Resort is an older style hotel it was clean & comfortable, the staff were friendly & it's close proximity to the beach, night markets, entertainment & shopping.was fantastic.

The staff were really friendly and the restaurant on the beach had really good food. I also loved that it was right on the beach front, and you could walk to the shops and bars.

The locatinon

The rooms need a make over and they need to do somthing whid the smell inn the rooms